Customer Reviews for All American Storage
(Distribuidor de U-Haul del vecindario)

515 comentarios

2294 Illinois 158   Belleville, IL 62221
(at RT 158 and Mascoutah Ave)

(618) 566-9100

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.- dom.: 8 a. m. - 1 p. m.
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(618) 566-9100

2294 Illinois 158
Belleville, IL 62221
(at RT 158 and Mascoutah Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.- dom.: 8 a. m. - 1 p. m.
Horario especial
  • 7/4/2022: cerrado
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing from the pick up. Spent AF career renting U hauls for DItY moves and George is the best. Hands down

Brian H. 
Clasificación:
5.0

George was one of the best people I've met while using Uhaul services..

john S. 
Clasificación:
5.0

Another great rental from this location!

Thomas B. 
Clasificación:
5.0

Just continue being nice and helpful!!

Rob S. 
Clasificación:
5.0

Great customer service everytime!

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Great service and extremely friendly and helpful. I wouldn't change a thing.

Michael K. 
Clasificación:
5.0

Great customer service. Quick and easy.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS J. 
Clasificación:
5.0

Simple accurate rental process.

Dale B. 
Clasificación:
5.0

I have moved 18 times in my adult life - 14 of which were locally. What started out as a stressful move of my mother into an assisted living facility ended up being quite the opposite. George made good suggestions and put me on the path of success. On behalf of my family (and especially me), we are very grateful for the excellent experience.

Julie Z. 
Clasificación:
5.0

Outstanding customer service.

Maurice B. 
Clasificación:
5.0

Manager was helpful to our needs and this help us even though this was a holiday

Ronnie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

I'm person service was excellent and the gentleman that assisted us was very friendly and helpful. The online portion needs work

Chauntae H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

April J. 
Clasificación:
5.0

Great service, reasonable prices n hometown friendly. Very accommodating for my move

Diane C. 
Clasificación:
5.0

Fantastic customer service. Highly recommended!

Peter G. 
Clasificación:
5.0

George was very helpful

Jen P. 
Clasificación:
5.0

Well, a day before pickup, I was in contact with a man named Larry from a U-Haul center with phone number 3143557902 really came through for me helping me locate the correct trailer (5x9 ramp trailer, with motorcycle wheel chock in the front) I wanted (because It was difficult to find it initially). At pickup, the guy at the location was very helpful in hooking up the trailer. Although the trailer lights didn't work, he did offer to help find a replacement. I declined as it was hard enough to find this one, and I was pressed for time. Good experience overall. But you need to make those trailers more accessible.

MATTHEW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER A. 
Clasificación:
5.0

This is a great business. I needed a trailer on extremely short notice andvyfey were able to immediately get me hooked up. Always reliable, always eager to help and go the extra mile. I keep using them as my service provider even though others are closer and more convenient. There's just nothing that tops great customer service

Michael H. 
Clasificación:
5.0

Nothing really. This location went above and beyond in their services and would 100% deal with them again.

Maria B. 
Clasificación:
5.0

They made it very easy and comfortable the rent. The staff was very friendly and professional. And then

Timothy C. 
Clasificación:
5.0

Nothing! Thanks George!

MELISSA M. 
Clasificación:
5.0

John was exceptionally helpful and a true professional highly knowledgeable of all aspects of his job!

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON M. 
Clasificación:
1.0

Delivered a trailer and told to leave the blankets in the back during pickup in Salem. All American charged me $15 to fold the blankets. The same blankets they have to clean before repackaging. So why charge to fold them up? Petty billing to nickel and dime you.

Bryan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madison M. 
Clasificación:
5.0

Another great rental from All American Storage. George was there just as I pulled up to deliver and everything went smoothly. The turn-n was well coordinated and there were no surprises. George and John exemplify superb customer service.

Michael H. 
Clasificación:
5.0

This was our first experience renting a Uhaul and it could not have been made any easier!! We are now 100% loyal to this location whenever we need one in the future, he was so friendly and helpful, and we're so grateful!! Definitely would recommend!!

SHANNON N. 
Clasificación:
5.0

Excellent service.

GORDON I. 
Clasificación:
5.0

I continue to rent from this location due to their responsiveness and customer service. Always helpful and flexible. They go out of their way to accommodate their customers' needs

Michael H. 
Clasificación:
2.0

I received an email "guarantee" that the 20 foot truck I rented would be ready and waiting at the pick-up site, Jones Boys Lawn Equipment, at 9 AM. It wasn't. Had to go an additional 6 miles and take a 26 foot "up-grade." It caused me to be a half hour late and the larger truck was more difficult to maneuver. The people who helped me were very nice, and did their best to get me on my way.

Paul T. 
Clasificación:
5.0

Best place to rent from. Owner is great, gets you checked in and on the road quicker than any other dealer I have used.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN B. 
Clasificación:
5.0

I keep coming back to George at this location. Time after time he has proven to be reliable, helpful, and a consummate professional. I actually enjoy interacting with him which is more than I can say about proprietors I've encountered at other locations

Michael H. 
Clasificación:
5.0

Every thing was above my expectations. This is the second truck I have rented from this location. If I have to rent another truck this is the place I will go to. Gracias

TERRANCE O. 
Clasificación:
5.0

Friendly staff, quick and easy process to get me out the door!

Jamie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

Great location and outstanding customer service!

LANCE M. 
Clasificación:
5.0

George is friendly and bends over backwards for his customers! We appreciate all his help!

Joy T. 
Clasificación:
5.0

George was super helpful and accommodating. I have rented from him many times, and I typically have a dozen rentals a year supporting our Robotics programs. I will continue to go to him as a priority as he always delivers on what I need. It's a pleasure doing business with him, and it's great to not have to worry about whether I will encounter any problems going into a reservation.

Michael H. 
Clasificación:
5.0

Treat them like you treat me!

CLIFFORD U. 
Clasificación:
5.0

I go out of my way to book with George at All American Storage. Even if he doesn't have the equipment, he takes time out of his day at anytime to get me set up with what I need. You won't find a better U-Haul dealer, or business man. I book uhaul more than 10 times a year, and this location, and owner is my go to, I highly recommend.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MORGAN M. 
Clasificación:
5.0

Great service

RONALD H. 
Clasificación:
2.0

First of all, he put my information in wrong(what type of vehicle I had), and when I questioned him about it he said most people don't do there do diligence on checking, like I did. My car was only allowed to pull 2,000 lbs. the cargo trailer alone was 1,900 lbs. So 2 days before my move I went from a $580 something trailer to a $1,800 truck. Then I also had to tow my vehicle on a trailer and I to keep an eye on one of the tires was losing air. Let me say the guy who works there was very nice, but doesn't seem to know what he's doing. Had I not checked the info myself, my car would have been severely damaged as I was traveling from Illinois to Florida.

Tammy K. 
Clasificación:
5.0

The employees were very kind and responsible and they talked to me and very details of the contract

VICKI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucas W. 
Clasificación:
1.0

I was billed for cleaning equipment was returned the same way I received it.

Don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN B. 
Clasificación:
5.0

George was really nice and helpful.

KIMBERLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

Nothing. George was great.

CHRISTOPHER N. 
Clasificación:
3.0

Although I would still recommend this location to a friend, this experience wasn't nearly as good as the 1633 E US 50 location nearby. At this location, the woman working the desk had no idea how to hookup a trailer, luckily I did, and I had to hook it up myself. She was on the phone and sending pictures to who I believe was her husband and he was able to help that way, but still a very difference experience than just walking out front to see everything is ready to go for me. She was extremely nice though and that made it a better experience.

Tanner O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B. 
Clasificación:
4.0

El cliente no dejó un comentario.

CURT L. 
Clasificación:
5.0

Extraordinario servicio al cliente

COREY S. 
Clasificación:
5.0

Above and beyond customer service! Very knowledgeable, and honestly caring that the renter has a great and safe experience.

Michael W. 
Clasificación:
5.0

George did a great job setting up the tow dolly for me and providing helpful hints to make the job easier!

Kenneth H. 
Clasificación:
5.0

Owner provided outstanding customer service throughout whole experience. I wouldn't go to anyone else in the area. Strongly recommend uhaul make him a point man for rentals, if not already done.

Alexis A. 
Clasificación:
5.0

Great Service. Thank you!

Richard W. 
Clasificación:
3.0

The Belleville location is fine. It's nothing fancy, but the guy working was polite and took time to explain everything. I didn't like having my reservation changed 24 hours before we left. I was forced to drive 2 hours out of the way to get a vehicle that should have been only 10 minutes away from my house. I would advise anyone in the future to avoid Uhaul if possible. P.S. your company's customer “Service” at Corporate level sucks ass.

JONATHAN P. 
Clasificación:
5.0

Not get trucks stolen! :) I got the 15 foot truck because the larger one I reserved got stolen. Blessing in disguise. The 15 foot truck fit just right when I backed into the driveway. Customer service was excellent.

KELLY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE C. 
Clasificación:
5.0

Excellant, very helpful, stayed later than normal to make sure everything was ready to go.

Larry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARTIN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip H. 
Clasificación:
5.0

Awesome customer service! Really close to Scott AFB.

Joseph M. 
Clasificación:
5.0

very professional and his ac is out and he still was very personable and helpful both in person and on phone.

JACQUELINE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

Great service

Jennifer J. 
Clasificación:
5.0

George did a great job and I really appreciate his help.

Philip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben L. 
Clasificación:
5.0

Explained everything and friendly.

Gordon M. 
Clasificación:
5.0

The owner called me ahead of my drop-off to give me a code to access the site after hours. He was great.

HOWARD S. 
Clasificación:
5.0

George was excellent, very customer oriented and helpful. I will definitely use this location again.

Kevin M. 
Clasificación:
5.0

George provided wonderful customer service and had nice equipment. He was detail oriented and helpful. I really appreciate his service and assistance. I will highly recommend this location to family and friends.

Nikko F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy M. 
Clasificación:
5.0

George was extremely helpful and went out of his way to make sure we were taken care of. Highly recommend George. Michael B Aurora CO O

Michael B. 
Clasificación:
5.0

Best Customer Service EVER! TY!

Jerry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

George at All American Storage was professional and curious. Thank you George.

Scott H. 
Clasificación:
5.0

Super friendly and speedy. Had the truck ready when I arrived and was out tge door in minutes.

Aaron M. 
Clasificación:
5.0

Nothing at this time. I received extremely great service. Will be using your company in the future.

Belynda H. 
Clasificación:
5.0

Thank you for your service

Sheila M. 
Clasificación:
5.0

I find prices to be slightly high considering we are expected to fill the tank back up with gas

Christian M. 
Clasificación:
5.0

Very polite and helpful

Terry B. 
Clasificación:
5.0

Owner George is very helpful and will always do what he can to accommodate your needs. ¡Gracias!

Greg L.  |  Overall Experience 
Clasificación:
5.0

Did not store at this location

Privacy R.  |  First Impressions 
Clasificación:
5.0

Very helpful. Got lost finding the place and the lady on the phone helped me figure out where I was and find the place.

Privacy R.  |  First Impressions 
Clasificación:
3.0

The location is great! Having to enter secure passcode to enter and exit is a great security feature.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Very friendly staff who were very helpful with the moving process and renting a moving vehicle. Great price for the size of the space!

Privacy R.  |  First Impressions 
Clasificación:
4.0

Friendly staff, convenient location, clean facility.

Privacy R.  |  First Impressions 
Clasificación:
5.0

They were very accomodating. I arrived a day early and they provided me with an entrance code and allowed me to come back when it was convenient for me.

Privacy R.  |  First Impressions 
Clasificación:
4.0

quick and easy. 24 hr access a real plus. close to AFB.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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