Customer Reviews for All American Fuel and Food
(U-Haul Neighborhood Dealer)

75 reviews

49550 Twentynine Palms Hwy   Morongo Valley, CA 92256

(760) 363-5073

Office Hours

  • Mon-Sun: 8 am–6 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(760) 363-5073

49550 Twentynine Palms Hwy
Morongo Valley, CA 92256

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–6 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The person who received the truck back not be so rude or try to be funny and make fun of my last name.

Linda Fish 
Rating:
4.0

Customer did not leave a comment.

Petra Marent 
Rating:
5.0

The operators at American Fuel did a great job and I got the best service when renting a UHaul truck ever. Highly recommended!

Johannes Rheinheimer 
Rating:
5.0

Nice people to rent from! Thanks!

Lise Godbout 
Rating:
4.0

Customer did not leave a comment.

Robert Conrad 
Rating:
1.0

Have somebody more on their game at the location of rental. And be sure the truck is serviced and fully operational before letting it go off the lot.

RANDALL ROBERTS 
Rating:
5.0

Excellent customer service! I’ll be back

Johannes Rheinheimer 
Rating:
5.0

Customer did not leave a comment.

Roxanne Spain 
Rating:
5.0

Customer did not leave a comment.

marijane hampton 
Rating:
5.0

Customer did not leave a comment.

marijane hampton 
Rating:
5.0

Nothing I can think of. Rental truck was extremely clean, service was excellent. I’ve rented there before and I will definitely be back.

Johannes Rheinheimer 
Rating:
3.0

Customer did not leave a comment.

GILBERT BARRIER 
Rating:
5.0

Customer did not leave a comment.

Charles Greenwood 
Rating:
5.0

This is an excellent place to rent a U-Haul especially if you make advance reservations the truck is there Allison and her brother are very easy to work with satisfied U-Haul customer

RON BRAULT 
Rating:
5.0

Absolutely the best experience with U-husk I’ve ever had, and I’ve had plenty. Alison was super-friendly, efficient and extremely thorough. I really did enjoy the experience of renting a truck at the location where will recommend the location to everyone I know that needs the service in Morongo Valley.

BENJAMIN CORE 
Rating:
4.0

They helped us to call back to the Riverside Uhaul and didn't make us pay for more gas because the contract was wrong.

Catherine L Grohs 
Rating:
5.0

The gentleman that helped me with the truck was so nice, it was a good experience and I would go again.

audria cornett 
Rating:
1.0

Our experience was not a good one at all. We decided to rent from U-Haul because of the quality past experiences at a very reasonable rate. Not only was the U-Haul we received unkept, sticky seats and smelled musty. We were charged 1.29 a mile, when we rented it on a Thursday. We had it 3 days and it was almost $180. Then we needed to get it again, as we were being locked out of our home and needed to vacate immediately, we had it two days and called to ask by when it needs to be returned so we weren't charged for another day, they said 7, we were a few minutes late and they charged us another day. We anticipated 40 miles and only went 42, so we weren't over driving it, we were/are going through a very stressful situation and really couldn't afford to waste money. The last thing, was we got a hand cart/dolly and was charged $30 , when I was quoted $10... He never specified it was $10 a day. Anyways, it was a horrible experience, I felt we were over charged for the low mileage and 5 day use for the truck. All together we rented a 10 foot truck for 5 days and did a total of 75 miles, we paid $360. I'm so flabbergasted.

MONIQUE REID 
Rating:
5.0

Customer did not leave a comment.

Ricky Johnson 
Rating:
5.0

Nicest people ever

evelyn hanna 
Rating:
5.0

Customer did not leave a comment.

Celeste Aispuro 
Rating:
3.0

I-Haul sent me 30 mikes away to pick up the truck. The place I picked up the truck was fine (they did nothing wrong). But drop off was difficult.

Justina Larson 
Rating:
4.0

J

DENNIS KREPS 
Rating:
4.0

Customer did not leave a comment.

Nicole Coutee 
Rating:
5.0

Customer did not leave a comment.

Joe Ehrlich 
Rating:
4.0

Customer did not leave a comment.

Allan Spousta 
Rating:
5.0

Customer service is great

RON BRAULT 
Rating:
4.0

Frustrating that I had to pass 2 Uhaul dealerships that had same equipment to pick up from location farther away

Terrence DeWitt 
Rating:
5.0

Customer did not leave a comment.

Doreen Corona 
Rating:
4.0

Customer did not leave a comment.

Michael Lenz 
Rating:
5.0

I had an issue and the clerk helped me and I was still able to get the truck. I give him and the location 5 stars!!!

Melissa Smith 
Rating:
5.0

Lady that run it was a dream.

William Imberani 
Rating:
5.0

All American is the best in the valley, wonderful customer service that are number one with u-haul and other services.

VIVIAN ROSALES 
Rating:
4.0

Customer did not leave a comment.

Anna Rivera 
Rating:
3.0

Nice people, but I had to hook up my trailer. They said they are. It allowed to hook it up. Also, I originally booked the trailer rental at a location in Desert Hot Springs, only to arrive 30 minutes early and they already closed. So it screwed up my moving plans.

David Henry 
Rating:
5.0

A previous renter didn’t drop off the truck I reserved in time and they went out of their way to make sure I got another truck and contacted me as soon as it was available. It couldn’t have been done in a more smooth manner. Thank you! Don’t know anything that could have been done better!

Johannes Rheinheimer 
Rating:
5.0

everything was great

James wayne 
Rating:
5.0

Customer did not leave a comment.

LOUISE WOOD 
Rating:
3.0

Again the man checking me in didn’t have my reservation, not his fault, but after the whole pick up fiasco just happy he took the truck.

Julie Palermo 
Rating:
5.0

Customer did not leave a comment.

EYLA MORENO 
Rating:
5.0

Awesome service and great people!

Roger Griffin 
Rating:
5.0

Customer did not leave a comment.

CORRINE DYER 
Rating:
5.0

Customer did not leave a comment.

Vivian Rosales 
Rating:
4.0

Customer did not leave a comment.

Steve Egan 
Rating:
5.0

nothing

STEVE BAZURTO 
Rating:
4.0

Customer did not leave a comment.

Danielle Noce 
Rating:
1.0

Horrible customer services. They were super rude

Carol Mixco 
Rating:
5.0

Customer did not leave a comment.

Cliff Hennessey 
Rating:
5.0

Customer did not leave a comment.

CARLOS LOPEZ SANTOS 
Rating:
4.0

faster check out...

Brian Zuckerman 
Rating:
3.0

Customer did not leave a comment.

Jessamie Christian 
Rating:
5.0

Service was good,thank you

ODIE BEAVERS 
Rating:
2.0

the gas station was too busy to get good service, although there woman tried! ... and it did not have the right connector to hook up the tail lights to my Honda Pilot 2011.

FREDERIC WIEDEMANN 
Rating:
3.0

Easy to find. Helpful (but busy) staff

LARRY UNDERHILL 
Rating:
5.0

Customer did not leave a comment.

Rudy Gallegos 
Rating:
4.0

Get more blankets

Travis Houseman 
Rating:
5.0

The operators provide the most personal and friendly and yet professional service. I won't hesitate to go back for a rental next time I need a truck.

Johannes Rheinheimer 
Rating:
5.0

Customer did not leave a comment.

Rudy Gallegos 
Rating:
5.0

Customer did not leave a comment.

Jose Ramirez 
Rating:
5.0

Alison went out of her way to meet our needs and has made such a positive impact on our community.

Ernest Mendoza 
Rating:
5.0

Customer did not leave a comment.

Eric Andrews 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Brannin 
Rating:
5.0

Representative was very helpful and cheery.

RYAN QUEEN 
Rating:
5.0

A VERY nice family biz

Randey Faulkner 
Rating:
5.0

Customer did not leave a comment.

Keith Stewart 
Rating:
5.0

Customer did not leave a comment.

Danielle Defalco 
Rating:
5.0

Not a single complaint! Customer service was excellent and the process of rental and return were quick and easy.

DERRICK TARRANT 
Rating:
4.0

Customer did not leave a comment.

Michelle Mitchell 
Rating:
5.0

Your system indicated that a dally was available and there were no dallys from Uhaul. The store owner loaned me one anyway. But you may want to check and make sure before reserving one.

Sarabeth Schalk 
Rating:
5.0

During quarantine they offered a clean truck when my family needed one.

Dylan Anderson 
Rating:
5.0

Customer did not leave a comment.

Coleman Segal 
Rating:
3.0

I was charged 3 times more for the trailer to go from CA to WA then when I rented the same trailer to go from WA to CA. Not a happy u-haul customer.

Louis Chase 
Rating:
5.0

Location run by family-owned and -run business. Run by brother and sister. Very friendly. On point. Very helpful. Will rent from them again, absolutely!

Johannes Rheinheimer 
Rating:
4.0

Customer did not leave a comment.

Kristen Herrera 
Rating:
5.0

Customer did not leave a comment.

christine abshier 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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