Comentarios de los clientes para All About Me

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de All About Me

Clasificación general:

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Danny B.
Clasificación:

The overall experience was great. Tom, the Uhaul representative was helpful in every way. He hooked the trailer up, showed me that it was clean inside and then unhooked the trailer when I returned. He is very kind and professional. I will do business with him again.

Michael S.
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El cliente no dejó un comentario.

SHANNON L.
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El cliente no dejó un comentario.

eric F.
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El cliente no dejó un comentario.

dennis W.
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El cliente no dejó un comentario.

MICHELE H.
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Great service as always!

Scott B.
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El cliente no dejó un comentario.

JASON K.
Clasificación:

Good

David B.
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El cliente no dejó un comentario.

Joshua A.
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El cliente no dejó un comentario.

MICHAEL Y.
Clasificación:

this location handled everything quickly and professionally. Met my needs and were very helpful. Will use again.

Karen B.
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great service

Karen B.
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busy place but guy worked fast to get us out of there assisted with tow dolly. Great guy explained everything thoroughly.

JAMES T.
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El cliente no dejó un comentario.

JEFFREY B.
Clasificación:

Nice truck....great customer service

JULIA G.
Clasificación:

I had to go to three different uhaul locations to find the vehicle that I wanted to rent. Uhaul should advertise what they have available at each location

terri C.
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El cliente no dejó un comentario.

donna C.
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El cliente no dejó un comentario.

BEVERLY P.
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El cliente no dejó un comentario.

Etta W.
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They did a good job keeping up with us. We're older and on a long trip. No complaints.

RYAN E.
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El cliente no dejó un comentario.

Charles Richard T.
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El cliente no dejó un comentario.

Thomas K.
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El cliente no dejó un comentario.

Bryan W.
Clasificación:

The online check in was the most difficult process. It took us over 30 minutes just to jump through all the hoops. Definitely will just go in the store to pickup the rental next time. Same with drop off it was ridiculous. We only had it for 4 hours. I think we spent more time checking out and in then we did using it.

Edward E.
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Great person, equipment in very nice shape, Thanks

DAVID W.
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El cliente no dejó un comentario.

Rosemarie L.
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El cliente no dejó un comentario.

james G.
Clasificación:

impeccably clean and respectful

Georgia C.
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Rude. He was late also.

Sonja P.
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El cliente no dejó un comentario.

Jennifer B.
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El cliente no dejó un comentario.

TRAVIS K.
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To really takes care of his customers. Greets everyone as they get there and always a friendly smile.

Theresa O.
Clasificación:

Easy return process

STEVEN S.
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How about creating a drop off app that you can actually use? I incurred an extra "service charge," because I couldn't check the vehicle in after hours. I even called the All About Me location and left a message, explaining the situation. I stated explicitly, that I didn't want to incur an extra charge, because I couldn't complete the drop off process. They charged me anyway.

Howard P.
Clasificación:

The blankets smelt like pee and the cab smelt like smoke

Beverly G.
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Good price and truck worked out great. Although it was only a 10 ft truck, I would suggest that any truck bigger than a pick up or van should have a ramp. We managed to get the stuff in there, but a ramp would have been great. This is a UHAUL suggestion, as i assume it has nothing to do with location.... everything there went smoothly.

Michael H.
Clasificación:

I have rented UHaul vehicles from Tom at All About Me many, many times and the service is exemplary. The vehicle is always clean, he always takes good care of me on any requests or extensions I need and I would highly recommend this Uhaul location to everyone. Michael Hyams Partner/ Branson Cedars Resort

Eric M.
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El cliente no dejó un comentario.

Mara M.
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El cliente no dejó un comentario.

Peggy V.
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Great customer service, made my whole experience great. Thank you.

JAMES K.
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Awesome

Rolf J.
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El cliente no dejó un comentario.

Donald D.
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I “ALWAYS“ go to Tom!!!

John R.
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Fantastic and helpful.

Sara C.
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This location treated me like royalty.

Terry S.
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The owner was very nice and I enjoyed my experience with renting a uhual from them!

Danielle F.
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El cliente no dejó un comentario.

WILLIAM C.
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Try recommending a different location. This moron does not know what he is doing.

Eric W.
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El cliente no dejó un comentario.

Roger C.
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El cliente no dejó un comentario.

RALPH S.
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The turn-in place was closed. We found the 'key drop' box finally as there was no one there to assist. Answers cannot be given to questions when no one is there to help.

seldon K.
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El cliente no dejó un comentario.

Gary O.
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Tom is great rent all the time!

Richard G.
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Keep up the good work. Well done.

Rick A.
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Pickup took a little longer than expected considering I had completed the online process in advance. There some small glitch in tech that occurred with the person who was at the counter.

RICHARD W.
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You have done such a good job there is nothing you need to do if I could rate you on a scale from 1-10 I would give you 100 keep up the good work August 1,2020

Wesley S.
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I really appreciated the online check in and being able to pre-pay.

Lance B.
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El cliente no dejó un comentario.

Bric R.
Clasificación:

Great service and very prompt and friendly!

IWAN S.
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El cliente no dejó un comentario.

BRADFORD P.
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Man at the Hollister location was very friendly and professional. His Customer service is top notch !!

RANDALL F.
Clasificación:

I WAS OVER CHARGED RENTED PICKUP TRUCK FOR 2 DAYS MI WAS .29 A MILE. WAS CHARGED 295 RENTAL FOR A WEEK AND CHARGED 469.58 TOTAL WITH TAXES 531.40 THAT WAS WHEN I TURNED IT IN GIT UP 3 DAYS LATER ANOTHER 16.30 WAS TAKEN OUT OF MY ACCOUNT BY UHAUL LOOK UP MY RECEIPT IT HAS NOT BEEN CHANGED I DONT LIKE PEOPLE STEALING MY MONEY THEY GIT YOUR CARD NUMBER AND JUS KEEP CHARGING IT. I WILL NEVER USE THIS COMPANY AGAIN IT IS UHAUL HOLLISTER MO

MATTHEW R.
Clasificación:

IMG_3637.JPG The contract that I was given said the gas tank was a forty gallon capacity. I have a picture of the contract. This was not true. The tank was only a twenty-five gallon capacity by my estimation. The gas gauge registered just above an eighth of a tank when I finished using the truck, and the contract indicated that I needed to put in about 22 gallons to get it to just above half a tank, which is what the gauge registered when I rented the truck, 21 gallons actually FILLED the tank. I have the documents to prove this. When I questioned the dealer, he replied, “Sorry, I thought it was a forty gallon tank.” Then he refused to refund the extra money that I spent that was caused by his mistake.

Josiah J.
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Tom was so amazing! He made moving so much fun and I loved being around him! Please give him a bunch of love and support

RANDY B.
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Tom was awesome!

GARY O.
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Tom is great

GARY O.
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El cliente no dejó un comentario.

JOHN G.
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El cliente no dejó un comentario.

CHARLES M.
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wonderful folk, very helpful

JOHN T.
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El cliente no dejó un comentario.

JENNIFER O.
Clasificación:

El cliente no dejó un comentario.

David M.
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El cliente no dejó un comentario.

Gregory F.
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El cliente no dejó un comentario.

THOMAS Q.
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El cliente no dejó un comentario.

SCOTT F.
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Tom was awesome and nice to work with

JENNIFER O.
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El cliente no dejó un comentario.

ROBERT Z.
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nothing

GREGORY R.
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They are super. We will continue to rent from them. Other places are rude

George L.
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Dealing with Tom was a pleasure. He will provide you with exceptional service. Have used u-haul in the past but by far this was my best experience.

JOHN C.
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very friendly knowledgeable about equipment took time to inform me about the truck I was renting they also were very quick and had me on the road in no time at all.just keep up the service you provided me with we really appreciated it thanks

James M.
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El cliente no dejó un comentario.

Kathryn C.
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We have rented a U-Haul twice from this location...always a good experience!

Amber H.
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Business was friendly and well maintained. Very convenient, would recommend.

Gary O.
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El cliente no dejó un comentario.

Cheryl S.
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El cliente no dejó un comentario.

Mark M.
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El cliente no dejó un comentario.

Richard C.
Clasificación:

I was told one price and the final price was twice as much... The gas procedure of replacing gas used is a joke, should b full all the time and replaced accordingly. The only thing I can say good about the experience is the nice equipment. Will not use again.

Peter H.
Clasificación:

El cliente no dejó un comentario.

Gary O.
Clasificación:

Air conditioning didn't work in truck

Paulette B.
Clasificación:

El cliente no dejó un comentario.

Kenneth B.
Clasificación:

El cliente no dejó un comentario.

Gary O.
Clasificación:

El cliente no dejó un comentario.

joyce B.
Clasificación:

El cliente no dejó un comentario.

Jeffrey M.
Clasificación:

El cliente no dejó un comentario.

Mariah L.
Clasificación:

Friendly fast service. We will use again!

Jan F.
Clasificación:

Excellent customer service.

Gregory F.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

El cliente no dejó un comentario.

Selinda H.
Clasificación:

Explain the key retrieval in more detail because the button you have to push in on box 3 is kind of tough and it didn't say to turn the silver lock meant for the company's key so it was confusing and took awhile for both of us to figure out so it takes away your time! Also you really should provide WiFi outside of your facility because if it wasn't for my moving helper's phone I wouldn't have been able to do stuff on a day you were closed and I had to get my stuff picked up that day by a certain time with a last minute text that morning that my family member was being evicted and they had borrowed some of my furniture and washer and dryer and couldn't take it with them!

David B.
Clasificación:

Representative was very friendly and helpful.

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