El cliente no dejó un comentario.PAUL S.
Customer Reviews for All About Me
(Distribuidor de U-Haul del vecindario)
Hollister, MO 65672
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: 12:30 p. m. - 4 p. m.
- 11/28/2021: cerrado
- 12/25/2021: cerrado
- 1/1/2022 - 1/3/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Both responses are for corporate- each location employee wise is awesome. But your business process is ridiculous. Please please consider the customers inconvenienceDouglas D.
El cliente no dejó un comentario.Sean C.
Cordial, helpful...returning trailer was a breeze.Jeremiah S.
Friendly staff and excellent serviceMATTHEW M.
Wonderful service. Friendly and very helpful in arranging unloading help with personal recommendations.TIA C.
El cliente no dejó un comentario.SHAWNA M.
El cliente no dejó un comentario.ZACHARY W.
El cliente no dejó un comentario.KAYLEIGH T.
Extremely friendly staff!Christopher S.
Super user friendly - easy to set up the reservation and accommodating!NANCY N.
Tom at Hollister was helpful and overall great guy but the lady the had the uhaul before is was apparently nasty because Tom said the cargo area stunk hence he had the cargo door open airing out when we got there. Around midnight, we opened up the uhaul to get the last remaining thing. Our sofa. To our asty surprise, there were cockroaches crawling all over the place. Getting the sofa out enabled them to crawl all over me! With. We just purchased a quarter of a million dollar home and now we risk cockroaches in our new home. We spent the next hour looking through our belongings for those nasty things. When I returned the uhaul back to Tom, he was very apologetic and he said he sprayed for them already. Apparently, it wasnt enough!Soune K.
El cliente no dejó un comentario.Bradley H.
El cliente no dejó un comentario.GREGORY C.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.RONALD W.
was not the right size still had to pay even thou unable to use. was told it had to be 7 foot high.so unable to uses till had to pay. also ask for dollies didn't provide. which work out since we could use truck. employee was rudeJOSHUA D.
Amazing customer service. He made my move so much easier!SANDRA A.
El cliente no dejó un comentario.DOMENICO P.
El cliente no dejó un comentario.JOSEPH S.
Tom was very knowledgeable and happy to explain everything about the equipment. He and everyone else at the store, were friendly and interested in helping you.Robert B.
Awesome staff....Very Helpful!!!DANIEL R.
Great customer service will definitely be back to do business in the futureGerald C.
Very happyDONALD T.
El cliente no dejó un comentario.william M.
El cliente no dejó un comentario.Michael J.
Amazingly helpful staff. Extremely professional. Highly recommended.JOELLE W.
El cliente no dejó un comentario.RAYMOND A.
El cliente no dejó un comentario.CHRISTINE T.
Very friendly serviceKEITH M.
Continue to be friendly, professional and knowledgeable in the product line. Tom, was a great help. Easy of entire experience was enjoyable. Great group,MICHAEL Y.
El cliente no dejó un comentario.WALTER P.
Very friendly and knowledgeable location. They made the process simple! Highly recommend!SANDRA A.
Location was in a strange place and a little hard to find. The employees when we picked up were off putting at first but finally became friendly as the time went on. Other than that it was fine.DONNA B.
The guy there was great. Can't say anything else.DAVID E.
El cliente no dejó un comentario.MONA D.
When having to turn it in before a agent in billing never picked up, used the excuse that now that it was turned in couldn't change credit cards. I ask for a Manager to call me back. Escalated it and they had John call me back, which he was as useless as the five that were standing around not doing anything in the Ft. Worth terminal. I have refused the charge on my Credit card that I used and told John if U-Haul wanted to be paid to call me back so we can put it on the card I want to us. I have used U-Haul for years, but after this incident, I want come close to U-Haul location. Please let Tom know at the 2460 Business Hwy 65, STE 101, Hollister, MO location, did a excellent job and he did what he could. I hope everyone in Ft. Worth TX, Manager and Call Center Agents get fired and U-Haul clean up up their act. Chester L. Boggs 479-871-5544CHESTER B.
El cliente no dejó un comentario.RONALD M.
Very friendly and helpful. Truck was clean, blankets and dolly were almost new.ALAN S.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.JERRY A.
Tom is very knowledgeable and perfusate. I was in and out in a matter of minutes. He ask where is was going after a small discussion we adjust to time frame to assure availability and return time. When I returned, shortly after hours, I placed the trailer where Tom had told me and was about to leave when he called my Name . I was surprised and he checked the trailer and I left. I would highly recommend this location. .Call or use internet and they are there. Thanks Tom and see you next time!! Mike Y.MICHAEL Y.
Nothing.!!!!!!!!! They were by my truck before I quit moving (very quick). Very friendly and efficient. Checked my trailer back in very quickly. NiceRobert C.
I have spoke to a representative at u-haul call center and ask for all correspondence go to my email Chesterboggs@Yahoo.com and not text to my phone. Since it continues to come to my phone and not email, I grade u-haul very, very poor.CHESTER B.
El cliente no dejó un comentario.NICHOLAS S.
Aside from Guardian Movers which I booked through the UHaul website dropping my washing machine down a flight of stairs, everything eas fine.BRIAN P.
El cliente no dejó un comentario.ROLF J.
This location and staff always meet my needs and offer good advice. Highly recommend!WALTER R.
Tom and the staff are the very best in this area. I have used a lot of other dealers only due to equipment availability, but I always try First All About Me! Excellent service and friendly staff that care about my business. I know when I get a product there it has been inspected and it's clean!LEANNA J.
El cliente no dejó un comentario.ANTHONY K.
El cliente no dejó un comentario.Paul H.
The cab of the truck smelled like a horse barn, but overall, was clean. The pickup was a bit frustrating as I was told I could pick it up one evening after work, but when I arrived, there wasn't a truck there for me, so I had to make another trip and return the next morning. The gentleman at the counter was very nice and apologetic.Ladonna S.
El cliente no dejó un comentario.VALORIE Y.
El cliente no dejó un comentario.JEANA H.
El cliente no dejó un comentario.ZACKARY C.
Tom is fantastic and does a tremendous job!TRAVIS H.
El cliente no dejó un comentario.GRANT D.
Nothing. It was good.RICHIE B.
Great service. A pleasant experience overall.STEVEN V.
You've got your worker sitting in a closet in the back of a barber shop. Again unbelievable. I don't know how you stay in business with the way you treat customers and employeesTIMOTHY C.
Maybe a little more information on how tolls are handled on tollways with no attendant.Dennis G.
El cliente no dejó un comentario.DUANE S.
El cliente no dejó un comentario.richard D.
El cliente no dejó un comentario.Kayode S.
El cliente no dejó un comentario.CANDACE W.
El cliente no dejó un comentario.LITTLETON WALLER T.
El cliente no dejó un comentario.NANETTE R.
I will be using this location again.MARA M.
Don't change a thing. We had another great experience with this location.JEREME D.
Personnel: Very friendly and courteous, answered questions, pointed out the main features of the truck. Improvement areas: Ask customer first time user of trucks or trailer, take time to point out other features of the truck such as dome lights and buttons on dashboard for first time users. A little rush on the check out. Equipment: Truck was clean and low mileage. Truck ran well and got good gas miles. Improvement areas: In the truck passenger door had food items and wrappers left in the door. Ding/scrape on front bumper was not marked as noted damage, had personnel mark it. Fuel efficiency gage useless, better to have a readout of miles per gallon average and whether the average is trending up or down. Uhaul videos showed forearm lifting straps, yet these straps were not available at three locations in the area. Two dealers wish they had them and one had never heard of them. Ended up buying a set at a home improvement store Location: Good location, very easy to get truck in and outMark G.
The manager was great , very friendly and very helpful , my wife and I had a great time talking with him!ROBERT W.
He was very acomadating!LINDA LOUISE H.
El cliente no dejó un comentario.Nanette R.
El cliente no dejó un comentario.Denzel C.
Great people!Jeremy S.
El cliente no dejó un comentario.RICHARD H.
This U-Haul location and staff were GREAT to work with. In fact, it was only thru their focus on service and customer care which saved this from becoming one of the most disappointing experiences I've ever had with the brand! Were it not for the quick thinking and customer service at All About Me and the gentleman managing the rental counter, I'd have TOTALLY wasted a 9 hour round-trip drive. The FULL dimensions of your trailers should be included and clearly listed with the trailer selection screen! It is deceptive to state the dimensions of a trailer, but then place the disclosure regarding the SIGNIFICANT width sacrificed at the ramp entrance to the trailer. In this instance, the 1+ ft' lost there... but only posted in an obscure place on your site where few people would ever venture to seek out this level of detail... would have prevented me from being able to load the subcompact lawn tractor w/belly mower I had rented a trailer for.BRADLEY H.
El cliente no dejó un comentario.TERRY D.
Friendly and QuickMICHAEL F.
Very fast and friendly and cleanDenzel C.
El cliente no dejó un comentario.LORRAINE R.
El cliente no dejó un comentario.Linda R.
El cliente no dejó un comentario.James H.
I love working with Tom at the Uhaul dealership. He is friendly and quick to get things done.CATHERINE G.
El cliente no dejó un comentario.Jeff A.
El cliente no dejó un comentario.ROBERT V.
El cliente no dejó un comentario.LUCINDA D.
El cliente no dejó un comentario.KRISTI B.
nothing, the service was excellent.Gary N.
El cliente no dejó un comentario.Billy S.
El cliente no dejó un comentario.LINDA B.
El cliente no dejó un comentario.DONALD M.
El cliente no dejó un comentario.TONYA H.
El cliente no dejó un comentario.DANIEL W.
El cliente no dejó un comentario.EDWARD M.
El cliente no dejó un comentario.PATRICK D.
El cliente no dejó un comentario.SAMANTHA R.
Tom was awesome!!Kenneth J.