Comentarios del cliente para Alexis by Design

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Alexis by Design

Grado total:

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matthew L. en

Grado:

The staff were very helpful and a pleasure to deal with. They answered all of our questions and had useful suggestions. Very down to earth and good representatives for the company.

Nikolay T. en

Grado:

El cliente no dejó un comentario.

CLYDE F. en

Grado:

Just one issue I have is I should be able to pickup this trailer at my location. I should not have to drive to another town to do so. Also when I return again I have to return to the branch I pick it up at. To me I should be able to drop the trailer at my branch in wasaga and the branch I rented from can still bill. Just seems to be a lot of unnecessary running around and inconvenience to the customer.

Tom L. en

Grado:

El cliente no dejó un comentario.

sid C. en

Grado:

Put a pickup truck in Wasaga Beach

diane F. en

Grado:

El cliente no dejó un comentario.

heather M. en

Grado:

El cliente no dejó un comentario.

CAROL J. en

Grado:

El cliente no dejó un comentario.

BONNIE S. en

Grado:

El cliente no dejó un comentario.

Rick B. en

Grado:

Once again, I was supposed to drop off the truck at a location. When I arrived there, I was told that they had to move locations and I had to bring the truck somewhere else. The instructions of the new location was wrong. I had to make numerous phone calls to find this new location. The truck was good and dependable. At this point I will not be recommending u-haul and plan to reflect my experience on social media. I should be given at least a partial refund for the wasted time and aggravation I went through during my move. Rick Bertozzi 416-721-6778

David K. en

Grado:

El cliente no dejó un comentario.

Diana T. en

Grado:

I originally wanted to rent a trailer. Got a call two days before to say they do not have one we’re i was going to ice it up. I would have to go a1/2 away to pick one up but they only had a smaller size. Then I called U-Haul they offered me a truck for the same price. Then we went to pick up the truck and they did not have the 15’ one that I booked only the 20’ one. My truck only filled a 1/4 of it and the gas ended up costing me $60,00 plus the rental. So disorganized. It ended up costing me $100.00 more then originally planed 3 months ago.

Benjamin L. en

Grado:

Great customer service!

Krista K. en

Grado:

This location and the lady working here were great and went above and beyond To fix uhaul numerous errors. Uhaul on the other hand and customer service was an absolute nightmare and I will never use them again. Made my moving experience awful and stressful for all involved.

Danielle R. en

Grado:

He was lovely and helpful great experience

Terry M. en

Grado:

El cliente no dejó un comentario.

Linda S. en

Grado:

The guarantees that were given to me about the rate and the movers over the phone were not what appeared on the final invoice. Zachary didn’t even ar z our conversation so I suppose he couldn’t of been expected to remember the promises he made about the rate. He quoted me $200-$225 and I think I am up to $270 right now and I only got the movers for half an hour where I was promised a two hour minimum. I will never recommend that location

Morgan E. en

Grado:

The location and staff were not the problem. Our overall experience with uhaul was terrible.

Thomas A. en

Grado:

El cliente no dejó un comentario.

Larry M. en

Grado:

El cliente no dejó un comentario.

jason D. en

Grado:

friendly atmosphere.. speedy pic up of the equipment..

Steve M. en

Grado:

El cliente no dejó un comentario.

Rachelle J. en

Grado:

El cliente no dejó un comentario.

edmundo T. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

The trailer we reserved, we had to travel 2+ hrs to pick up ( because Parry Sound didnt have any) was almost given to another customer by mistake. Once that was cleared up, it took 3 hrs to change a faulty tire before we could depart. In addition, the running lights (night driving) did not work. Not great for a trip from Collingwood to Calgary! I reserved a 5x8 trailer a month prior to our pickup date and was very disappointed when I found out I would need to travel 2 hrs ( one way) to find a location with a 5x8 trailer. Very poor business model. U-haul needs to move equipment to areas in need, not simply rely on rental equipment to be returned by chance.

Richard Allan M. en

Grado:

El cliente no dejó un comentario.

CRAIG C. en

Grado:

Great service from this location.

david L. en

Grado:

El cliente no dejó un comentario.

Joseph G. en

Grado:

No improvements necessary - the service was excellent and the vehicle was great! Thank you so much.

siobhan D. en

Grado:

El cliente no dejó un comentario.

Kelly B. en

Grado:

El cliente no dejó un comentario.

Mike M. en

Grado:

Excellent responsive and timely customer service.

John W. en

Grado:

El cliente no dejó un comentario.