Comentarios del cliente para Alden Lumber Co

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Alden Lumber Co

Grado total:

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john U.
Grado:

El cliente no dejó un comentario.

Wendy T.
Grado:

The guys at Alden lumber stayed late so I could pick up my trailer. So friendly and happy to help out. I've rented there before and, if I need UHaul, I'll rent there again! Excellent.

Dale P.
Grado:

El cliente no dejó un comentario.

WILLIAM H.
Grado:

El cliente no dejó un comentario.

Nicole M.
Grado:

El cliente no dejó un comentario.

Jim U.
Grado:

The cargo bed was very dirty. It almost looked like it was used to haul wood.

Kristin A.
Grado:

Tires so bad it was hard to get in and out of Plowed driveways. Windshield wipers so old they could not keep snow off the windshield. Maintain the equipment!!!!

kristi P.
Grado:

El cliente no dejó un comentario.

Barbaraann P.
Grado:

El cliente no dejó un comentario.

SHERRY B.
Grado:

Well I am so frustrated with the incompetence of Uhaul !!!! I requested a small truck, you know the one UHAUL advertises all over their trucks to Kalkaska Mi only ONLY as they sent me to another location after I have spent 5 phone calls to get a reservation in Kalkaska to not have it in Kalkaska and have it cost me an additional 47 dollars I filed a complaint the people were great at the location UHAUL super sucks !!!!!!

Brad S.
Grado:

El cliente no dejó un comentario.

Steve M.
Grado:

El cliente no dejó un comentario.

Dan O.
Grado:

El cliente no dejó un comentario.

Daniel S.
Grado:

El cliente no dejó un comentario.

Ben B.
Grado:

El cliente no dejó un comentario.

Lori S.
Grado:

El cliente no dejó un comentario.

Christopher E.
Grado:

El cliente no dejó un comentario.

Carter P.
Grado:

El cliente no dejó un comentario.

MADELINE M.
Grado:

Alden lumber has the very best customer service!

Brittany B.
Grado:

when I rented the truck the man told me there was 1/4 tank and I signed, believing he was right. The truck barely had an 1/8th of a tank.

Daniel S.
Grado:

El cliente no dejó un comentario.

diann D.
Grado:

Friendly employees and very easy process to get the trailer.

Russel P.
Grado:

El cliente no dejó un comentario.

PAUL M.
Grado:

El cliente no dejó un comentario.

William A.
Grado:

El cliente no dejó un comentario.

Steven M.
Grado:

El cliente no dejó un comentario.

Richard B.
Grado:

Was told there were no trucks available close by after reservation was made weeks in advance. Had to drive an hour to pick up unit and it was filthy. Then driving back from picking up the unit I passed another location that had several trucks and auto transports available and it was only 10 min from the house. I was told that there were no other units available but when I called this other location they said they had three available. Customer service is terrible at Uhaul!!

GARY S.
Grado:

El cliente no dejó un comentario.

william P.
Grado:

El cliente no dejó un comentario.

Norbert A.
Grado:

El cliente no dejó un comentario.

Bruce S.
Grado:

El cliente no dejó un comentario.

Ian S.
Grado:

El cliente no dejó un comentario.

PAUL M.
Grado:

El cliente no dejó un comentario.

Wendolyn M.
Grado:

Have the right size available In smaller trucks. They were willing to find us a smaller one but time was short. Otherwise fine. Will use lagsin

paul M.
Grado:

El cliente no dejó un comentario.

David F.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

place was closed.

Daniel P.
Grado:

The truck isn’t very comfortable for someone who is 6 foot tall or more. Cruise control would be nice for long trips.

WILLIAM M.
Grado:

Their building was under construction but the the staff was very helpful,

Robert N.
Grado:

El cliente no dejó un comentario.

Heather D.
Grado:

The tires were bare, the truck was stuck. Not shoveled or salted to get it out. Had to have it pulled out. Getting to house it got stuck 4 more times, so fearing it wasn't safe with the bare tires, and a wiggle in front driver side tires, I called and returned it to the location, and put key back in the black box as instructed. I was very disappointed as people had driven 2 and a half hours to come help me move.

Jeremy E.
Grado:

El cliente no dejó un comentario.

Penny J.
Grado:

El cliente no dejó un comentario.

Glen D.
Grado:

I made a reservation for a truck in Elk Rapids. 2 days before the move I was informed that they had no truck for me. I was then sent 30 miles away to only find that they had no truck for a 2 day rental. They sent me to Alden, another 30 miles away to rent me a smaller truck than I needed. I had to make 2 trips with it. I will NEVER use UHaul again!

Janet P.
Grado:

We drove the trailer in a blinding rain/ice and snow storm with NO LIGHTS!! The lights worked when we left the service center, but it was determined upon drop off that there was a short in the wiring. Very dangerous travelling experience. Very disappointed that we had faulty equipment and did not know it until we were about halfway home. The drop off location determined that we had faulty wiring. I would like to be reimbursed in full. 231-384-0059

Louis S.
Grado:

This is a fine operation, but as a smaller rental agency has limited hours and limited equipment available. I use them whenever I can.

Kevin P.
Grado:

El cliente no dejó un comentario.

Steven B.
Grado:

Folks at Alden always helpfull

Richard W.
Grado:

El cliente no dejó un comentario.

Jerry W.
Grado:

El cliente no dejó un comentario.

Edward V.
Grado:

Always very nice, helpful, quick service.

ROBERT Y.
Grado:

These guys are great!

Patricia S.
Grado:

El cliente no dejó un comentario.

Malissa L.
Grado:

El cliente no dejó un comentario.

PAWEL P.
Grado:

El cliente no dejó un comentario.

Chris C.
Grado:

El cliente no dejó un comentario.

Charles F.
Grado:

El cliente no dejó un comentario.

jeff W.
Grado:

El cliente no dejó un comentario.

Kyle H.
Grado:

the van truck rode very nice. was easy to drive.

Pamela S.
Grado:

El cliente no dejó un comentario.

David C.
Grado:

El cliente no dejó un comentario.

richard V.
Grado:

El cliente no dejó un comentario.

kelly C.
Grado:

everything went well

Daniel S.
Grado:

El cliente no dejó un comentario.

JENNIFER G.
Grado:

El cliente no dejó un comentario.

tom W.
Grado:

El cliente no dejó un comentario.

Stephen C.
Grado:

El cliente no dejó un comentario.

David E.
Grado:

El cliente no dejó un comentario.

DARREN B.
Grado:

El cliente no dejó un comentario.

Allen S.
Grado:

El cliente no dejó un comentario.

Daniel S.
Grado:

trailer lights did not work. Had to switch trailers

David C.
Grado:

El cliente no dejó un comentario.

Jean S.
Grado:

El cliente no dejó un comentario.

Donald P.
Grado:

The truck was dirty, it leaked in the rain and got my 2 matress wet and dirty, It had little gas in it, I rejected additional coverage offered and still got charged, will NEVER use u haul again

FLETCHER C.
Grado:

El cliente no dejó un comentario.

david J.
Grado:

El cliente no dejó un comentario.

Dale C.
Grado:

El cliente no dejó un comentario.

gary B.
Grado:

El cliente no dejó un comentario.

Ronald K.
Grado:

El cliente no dejó un comentario.

Jill S.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

El cliente no dejó un comentario.

delores M.
Grado:

They were closing and couldn’t figure out my return contact.

ROBERT Y.
Grado:

Went great. Good folks!

james D.
Grado:

Great service and staff at Alden Lumber.

Brandon M.
Grado:

El cliente no dejó un comentario.

Joseph R.
Grado:

awesome service. thanks alden lumber.

joyce G.
Grado:

El cliente no dejó un comentario.

sharron H.
Grado:

Thanks for the great serice

Richard M.
Grado:

El cliente no dejó un comentario.

Charles B.
Grado:

El cliente no dejó un comentario.

Robert N.
Grado:

El cliente no dejó un comentario.

MADELINE M.
Grado:

Alden lumber has incredible staff !

william N.
Grado:

2 things. 1 The fuel calculations for replacing fuel was off so I can need ended up paying $20 more than was needed. 2 The truck was getting better fuel mileage in drive rather than overdrive.

Dennis P.
Grado:

I asked the check in person if they had checked the air pressure on the tires. The person said I think so the rep was just here a week or so ago... Needless to say I rechecked the pressure on the tires. Other than that the experience was very good.

Robert R.
Grado:

We were given the trailer with a flat tire, it traveled horribly and the location we were told to drop it off at didn't even accept trailers and no one thought to contact me about it. So instead I had to call customer service to get sent somewhere else. Customer service was helpful though.

David E.
Grado:

El cliente no dejó un comentario.

steven B.
Grado:

El cliente no dejó un comentario.

BOB V.
Grado:

El cliente no dejó un comentario.

Ann M.
Grado:

Excellent staffing and very efficient.

BRIAN B.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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