Weird location - it's a notary - messy office that wasn't set up well for uHaul customers.Jaime S.
Customer Reviews for Aldana Enterprises
(Distribuidor de U-Haul del vecindario)
Anaheim, CA 92801
Services at this Location:
- Lun. - mar.: 9 a. m. - 6 p. m.
- Mié.: 10:30 a. m. - 4 p. m.
- Jue.: 9 a. m. - 4 p. m.
- Vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ANDREI N.
Customer service is excellentreyes L.
El cliente no dejó un comentario.ISAIAS O.
El cliente no dejó un comentario.ISAIAS O.
This is the most ridiculous episode I've ever had with you haul I will never ever get a truck from that place again you really need to clean up your backyardRay E.
Great Customer Service.ISAIAS O.
Clean the truck get a fully working truck a new model truck have more variety of trucks I got this location by mistake ðŸ˜’Maria R.
Gina was great. Very friendly, knowledgeable and helpful.Trent B.
El cliente no dejó un comentario.ISAIAS O.
El cliente no dejó un comentario.pritesh P.
Great Customer servie. Thank you.ISAIAS O.
The customer service at this location was good however the van was absolutely filthy. There was dog hair all over the seats. The outside was extremely dirty with a thick layer of dirt and the worst part was that it smelled like urine. It literally smelled like a zoo inside. I was sooo disgusted driving that thing and could smell the pungent odor even while double masking and having the windows cracked. Once I got to my destination to pickup my mattress I decided I would transport it because I found pee in the back and couldn't risk getting my mattress dirty. This was a complete waste of money and time. It was Sooo unsanitary and I thought with covid happening the sanitation would have been taken more seriously. I'm pretty sure this van was previously used to transport animals and was not even cleaned before handing it over to me. Extremely disappointed.Caroline I.
Location in a back parking lot was a little odd. Kind of random.Gary B.
Good workeduardo M.
El cliente no dejó un comentario.bill J.
El cliente no dejó un comentario.Kelly T.
El cliente no dejó un comentario.isaias O.
El cliente no dejó un comentario.joshua S.
El cliente no dejó un comentario.Yoo S.
Best Service Ever. Thank you!ISAIAS O.
Knowledgeable friendly staff.armando T.
El cliente no dejó un comentario.Debbie A.
El cliente no dejó un comentario.michelle D.
Your customer service was top notch.GAVINO B.
All was great, Gina is very helpful, best service ever and definitely above expectations. Highly recommendedTalal K.
El cliente no dejó un comentario.CRISTOBAL N.
Customer service was fabulous! Keep up the greatttttt workâ™¥ï¸uikelotu N.
Thank you for 5 star customer service. I recommend all my friends and family to get their truck and supplies at Aldana Enterprises.Isaias O.
Excellent Customer Service! Easy and Fast.mathew B.
Have the vehicle at the location originally requested. 10 miles from my home was an extra 20 miles on the odometer that I had to pay for! No notice for change of locationErnest A.
El cliente no dejó un comentario.yufen C.
Love Ginagulamrasul M.
Great service thanksjacob E.
I had a wonderful time using this company, there trucks were nice and clean and smelled really good too. The customer service was great friendly and easy to contact. Thank you so much will be recommending you to friends and family. And using your services again.martha C.
There was an ant.Salud Z.
The lady helping me was the only pleasant part of the experience. The location itself is dirty and looks lived in.. literally someone has to live in the corner.. her small area was neat and well kept but did not feel like a place I want to do business with. The van was dirty, not cleaned, it had the previous renters agreement in it and it had an ant problem.. I was just looking for something quick, turned out to be a gross experience tbh and I'll def reconsider next timeMichael George S.
Delivered on their promiseRichard M.
Was a very good experience for me. Fast, ready, and great attitude from representative Gina. I'd say if there were more trucks on site, you would see more business.mando T.
El cliente no dejó un comentario.John A.
First of all I think you should post a sign stating that the trucks are in back lol but I found them. It was a bit time consuming due to it being my first time remotely accessing a truck HOWEVER I called and the first representative did not know how to help me and we got disconnected. I called back and Neesha from Texas was an angel! She knew exactly what to do with Android to allow me to finish my pickup AND she waited on the phone after every step of the process. Neesha was very respectful and patient during the entire process. Please thank her for me. The truck was beautiful and clean. Brand new. Handled well. It fit all of my things from a garage and one bedroom apartment perfectly. Thanks.Consuelo C.
At This Time I Really Can't Think Of Anything.Keep Doing What You Are Doing.irma F.
Excellent Experience.Isaias O.
Excellent servicegulamrasul M.
They didn't bother checking the actual gas reading they just simply put down that the tank was full when in actuality it was only 3/4 full. We still went ahead and put extra gas to return it full and we still got charged for gas and they said we only returned it 3/4 but we returned it completely full. Last time we come here.stephen Q.
El cliente no dejó un comentario.Isaias O.
We always use this company, When we go to retreat. Thank you so much !Junghyun A.
El cliente no dejó un comentario.Jeni D.
El cliente no dejó un comentario.Mark P.
. Clean truck. Good price. Great Service.Isaias O.
Excellent Service! Knowledgeable and friendly. Thank you for everything. Will definitely use U haul @ Aldana Enterprises every time.Ali O.
El cliente no dejó un comentario.David V.
We had a great experience, Gina was so helpful she made the process fast and easy for us.Lou H.
El cliente no dejó un comentario.Norma M.
El cliente no dejó un comentario.Jaime T.
El cliente no dejó un comentario.Verle I.
El cliente no dejó un comentario.gulamrasul M.
El cliente no dejó un comentario.Devon T.
Excellent efficient very professionalDebbie H.
El cliente no dejó un comentario.Arubkumar N.
Not sure why but someone is using my contact info for this rental which I didn't even rent. I called when I first received my first email saying I had a reservation but the rep I spoke to said I didn't have anything under my name or phone number BUT I received another email giving me all the final breakdown of the rental and completion of the rental which shows my email and phone number on the receipt.Marleny C.
I'm going to call customer service about a $40 chargeMichael S.
El cliente no dejó un comentario.Jonathan S.
El cliente no dejó un comentario.Gilbert G.
GINA IS FANTASTIC . SHE IS THE ONLY LOCATION I WILL GO TO AND RECOMMEND??????????????????.joyce D.
Absolutely No Improvements Needed. The moment I walked in. I was greeted. The first words I heard. Have a Seat. Relax. What are your Uhaul needs today. After that. Everything was perfect.MICHAEL G.
When I went to pick up the van at my scheduled pick up time (noon) a woman told me that Gina would be back in a half an hour. I left and returned at 12:45 and Gina still wasn't there but that Gina would help walk her through how to give me the van. She was on the phone with Gina approximately 30 minutes going over now to process the rental. I could hear Gina on the phone very irritated and at one point I asked to speak with Gina and she said â€œno, I don't want to talk to her.â€ And when I was reading the contract, she was very rude asking what I was doing and why. Gina is very unprofessional and it took a really long time to get the van. It delayed my move and I wouldn't recommend using this location.Melissa C.
They are very personable, friendly and on top of the entire process, a great experience all around a definite "5 start experience!", Thank you Aldana Enterprises Staff!Frank G.
El cliente no dejó un comentario.Logan L.
Aldana, did a great job, really easy to work with and helpful! Can't say enough nice things.justin S.
Easy and Fast! Gina is very professional and Friendly, Love Her.gina G.
Staff is professional, effieient. This location had the right equipment, good rates, on short notice and I was on my way. Thank you for making the burden easier to bear.steve N.
Gina was the best! Very Positive Energy! two thumbs up...MICHELE S.
Gina was very and friendlymarcas E.
El cliente no dejó un comentario.jason T.