Location was drop off point and not reg customer service location. They did me a huge favor letting me drop off truck but did not do paperwork promptly and i got call from uhaul. But all got cleared up do Great! Thanks!Greg L.
Customer Reviews for Alco Rentals LLC 1
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
There were vicious dogs on the premise. Also, the truck had a loud rattle. We had to drive 20.miles to pick up the uhaul truck and 20 miles to return the uhaul truck. We were not offered a mileage allowance. In addition, I returned the uhaul but the gas hand was not all the way on full. I had to return to Beasley location and drive almost 8 miles one way to fill up the tank and now she's saying I still owe $18. I will never use this location ever again. Her name is Jo. So unprofessional.LeRaysha A.
El cliente no dejó un comentario.Tanner A.
El cliente no dejó un comentario.Carolyn W.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Johnny A.
El cliente no dejó un comentario.Joey F.
The pickup location was someone's house. She came out in a bath robe and slippers. She had dogs running around freely and feces all over her yard. One of the dogs was a puppy and seemed to have worms and he was all over myself and my aquantice.Taylor R.
El cliente no dejó un comentario.Saxton W.
El cliente no dejó un comentario.LESTER A.
Excellent serviceSharon P.
El cliente no dejó un comentario.Christopher C.
We picked up the vehicle at 12:30pm on Monday and dropped it off at 6:05pm the same day. Uhaul called us and accused us of stealing the vehicle because they botched the paperwork- this went on for hours after they said we picked the truck up on Saturday and dropped it off on Corpus Christi. The problem was with dispatch and corporate not with the location. I couldn't believe uhaul was accusing me of stealing a vehicle that I was suppose to pay $43 for - they ended up charging me $143 so my advice go Budget.Darien P.
I see no improvement at this time. Customer service was excellent. GraciasVeronica H.
Nice folks to rent from. Had to return the trailer unused first time and they refunded all cost. So second tome I used them again even though they where a little out of the way. Worth it!!Donald S.
El cliente no dejó un comentario.John M.
We arrived on time but no one would come out until I call the U-Haul company and they called them. The man said he was on his way. We had been there 30 minutes when a very pregnant lady came out finally to let us have the trailer. This is not customer service.CALVIN L.
excellent customer service and goes beyond to care for customer.. will use again if needed. recommended to friends and familyOlga E.