Comentarios del cliente para Alamosa Building Supply

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Alamosa Building Supply

Grado total:

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Mark S. en

Grado:

El cliente no dejó un comentario.

Martin K. en

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El cliente no dejó un comentario.

Roy O. en

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El cliente no dejó un comentario.

Boyd Allen K. en

Grado:

El cliente no dejó un comentario.

Kyle J. en

Grado:

Simple training for the Uhaul desk person could have saved me multiple phone calls, and the royal run-around during a very busy and expensive move. The uHaul desk person gave me the option of a MUCH lower price for delivering the truck to a location nearby my destination without advising that the discount it is actually NOT available unless the customer makes the decision to do this at that time it is offered only. I left the uhaul, came back the same day to let them know that I would like to opt for the lower price after checking the logistics, and they gave me the run-around. Turns out, the discount is only available at the time it is offered, period. uhaul DID NOT honor its "promise" as they say on the recording that we heard while on hold for the phone calls inquiring about what we were told initially. Broken promises is what it was.

Daniel N. en

Grado:

Locations can only offer what the have...my trailer looked like the oldest in the fleet 28th rusty lug nuts. A more convenient location was preferred. I didn't like having to have a text/email smart phone to complete checkout.

Christy A. en

Grado:

Everything was excellent, very friendly helpful staff.

John D. en

Grado:

El cliente no dejó un comentario.

Julie B. en

Grado:

El cliente no dejó un comentario.

Sheryl B. en

Grado:

El cliente no dejó un comentario.

Cassie G. en

Grado:

Michelle was very helpful. She answered the questions i had and resolved my issues.

wayne R. en

Grado:

The drop off location processing was quick and efficient.

Laura R. en

Grado:

El cliente no dejó un comentario.

Steven H. en

Grado:

El cliente no dejó un comentario.

Rebecca M. en

Grado:

Love the drop off place we do busness with this establishment.

paul M. en

Grado:

I turned in after hours so it was a bit odd as there were no other trucks there but there was a sign and a key box

Christen M. en

Grado:

Went to pick up key, but front desk was unfamiliar with online pick up and attempted to place new reservation. However, friendly and helpful staff.

dean A. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

El cliente no dejó un comentario.

suzanne R. en

Grado:

El cliente no dejó un comentario.

Salvador R. en

Grado:

El cliente no dejó un comentario.

BILL B. en

Grado:

El cliente no dejó un comentario.

sabrina D. en

Grado:

The staff made a copy of original receipt, signed it and put phone number on it so that when the UHaul staff returned, it was ready to be entered into the system/

Larry W. en

Grado:

Drop-off was quick and simple....friendly staff.

MATTHEW B. en

Grado:

I requested the SafeMove plan but they charged me for the SafeMove Plus. I returned the truck a day early but they refused to refund anything. The staff was rude and made it clear we were an annoyance. I would not have rented from this company but they were the only ones who had a vehicle available. There were a couple of other businesses that were excellent to deal with but they had everything rented out, probably because most customers preferred dealing with them instead. I would NOT recommend this company to anyone for anything.

Allan V. en

Grado:

El cliente no dejó un comentario.

KEVIN W. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

El cliente no dejó un comentario.

Ronald S. en

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El cliente no dejó un comentario.

leeann B. en

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El cliente no dejó un comentario.

Gerald G. en

Grado:

El cliente no dejó un comentario.

Barb A. en

Grado:

Equipment was clean. One tire significantly low on air yet sent out. Due to hose connection shapes at gas stations- unable to fill with air on route.( tire at 40- instead of 80 psi)

R David S. en

Grado:

El cliente no dejó un comentario.

DANIEL R. en

Grado:

Very easy to pick up and drop off. Helpful and friendly personnel

DANIEL R. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

Nothing they are good people.

michael W. en

Grado:

The manager, a young lady, was exceptional with her knowledge and customer service. Made my job easier and gave me a permanent reason to continue to return for future needs. She is an asset to UHaul and to Alamosa Building.Good job on hiring this one. My best, Michael Wisdom

JEFF E. en

Grado:

Visit was smooth and easy.

rodney H. en

Grado:

El cliente no dejó un comentario.

Earl E. en

Grado:

El cliente no dejó un comentario.

Paul J. en

Grado:

Rent elsewhere!

Matthew B. en

Grado:

El cliente no dejó un comentario.

rodney H. en

Grado:

Nothing staff was very friendly and helpful

James S. en

Grado:

Overall drop-off experience was poor due to changes in location. Nearby location refused truck, next nearest also refused. Dispatch suggested 2 locations 90 minutes away in the opposite direction for my return home so would have added 3 hrs to my trip. Ended up returning it about 80 miles along my return home. So cost me extra gas. Thankfully U-haul is me giving a $50 rebate.

rodney H. en

Grado:

I paid a 60.00 deposit for trailer and was told I would get it back when I returned trailer the drop off location said they didn’t have the money to give for deposit I would get a check in 7 to 10 days to me if I paid cash I should of got my cash back at return Thank you

CHARLIE J. en

Grado:

I think everything was great. It was a good experience!

AMBROSIO M. en

Grado:

El cliente no dejó un comentario.

TINA G. en

Grado:

El cliente no dejó un comentario.

TINA G. en

Grado:

El cliente no dejó un comentario.

Tandi B. en

Grado:

I am not mad at Alamosa. They were good to me. I am furious that my credit card was charged way more than disclosed to me by 2 people. I have rented a lot of U-Haul and have never been treated poorly until now. I am very unhappy and may get my attorney involved.

norman Z. en

Grado:

El cliente no dejó un comentario.

Rory S. en

Grado:

Poor execution on rental process -- Provided only 12 furniture pads - clerk said we "only have 12", but failed to adjust invoice. Was assessed charge upon return.

Stacie M. en

Grado:

El cliente no dejó un comentario.

tim L. en

Grado:

Clean the cab of your trucks.

Shannon C. en

Grado:

Wet plesant and helpful! Great people. Will be my choice if need to use again

Stephen B. en

Grado:

The app was too slow to complete my reservation. I had to do it on my computer. I was told which location in my city had the desired trailer, but it didn't actually have it. If I had not stayed in contact with the dealer I might have missed out. The web site said I would receive a call, but it didn't happen. The dealer where I picked up the trailer was very helpful once I made contact..

Robert B. en

Grado:

Best Uhaul location in the area. Will not go anywhere else. Staff is friendly , they know what they are doing and are very helpful.

connie L. en

Grado:

El cliente no dejó un comentario.

robert W. en

Grado:

My default location for a U-Haul trailer drop-off point on our trips to Colorado when hauling stuff. Good, helpful, honest people work there.

James R. en

Grado:

The drop off location over charged me. I did not have it for an extra day. They did not look at the drop off date. Please refund my credit card.

tom T. en

Grado:

Christina at Alamosa Building Supply was very helpful and accommodating which I cant say about your company. The fuses were missing to supply 12 volts to the trailer wiring and there was no owners manual or schematic in the truck. I tried to call your central number and get assistance and was put on hold for an hour until my battery went dead in my phone. That was totally fucked up! The pick up location was closed on Sunday so I couldn't consult with them. You almost put me in the hospital with a stroke I was so stressed out!

John L. en

Grado:

I have rented from u-Haul twice in the past month and 1/2, Consistently I have had to chase the equipment I have rented as it is either not available, or not at the location I have required/requested, this specific rental was requested at the pickup location, but I was directed by reservations to pickup at a different location..., my equipment WAS NOT there, I was directed to the requested pick up location, only to be told that the only requested equipment was already reserved for someone else. If Not for the representative at Alamosa Building supply I would not have been able to meet the required move date. You really need to get your act together, reservations system is NOT functioning the way you think it is... clean it up.

Stan R. en

Grado:

El cliente no dejó un comentario.

Richard A. en

Grado:

El cliente no dejó un comentario.

Larry V. en

Grado:

El cliente no dejó un comentario.

Rebecca W. en

Grado:

El cliente no dejó un comentario.

CHARLES B. en

Grado:

Trucks should be FILLED with gas. Windows should be washed not left dirty.

DON P. en

Grado:

El cliente no dejó un comentario.

DALE M. en

Grado:

El cliente no dejó un comentario.

LINDA D. en

Grado:

El cliente no dejó un comentario.

ESTRELLA D. en

Grado:

Everybody was really helpful and even went an extra mile just to accommodate me!!????????????

Keith H. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

Rude and not helpful . I will never use uhaul again

Dyson M. en

Grado:

El cliente no dejó un comentario.

MAUREEN E. en

Grado:

El cliente no dejó un comentario.

DANIEL S. en

Grado:

This U-Haul rental was done in a way that all businesses should operate in the USA. They were friendly, very helpful and had everything ready to go at pick-up. It could not have been any better. Excellent service!

PAULA M. en

Grado:

This was the best experience I have had with any U-Haul location! I have moved several times in the past five years and none have went as well as this one. U-Haul was the icing on the cake. Great Job Guys!!!!

anthony B. en

Grado:

El cliente no dejó un comentario.

Meredith A. en

Grado:

El cliente no dejó un comentario.

Lorraine R. en

Grado:

Agent, charged me for padding blanket s, And forgot to give them to me, So i had to go back for them! This was a Big Inconvenience for me !! On such a busy & hectic Day !!!

CHARLES G. en

Grado:

Dropped off truck after hours and had no interaction. Truck was acknowledged as accepted via email and I had no charges.

Desiree L. en

Grado:

El cliente no dejó un comentario.

Arnold S. en

Grado:

El cliente no dejó un comentario.

Justin D. en

Grado:

Only one person knew how to use the rental program and it was a long wait for him to be available, when he did arrive he hardly knew how to use the program or even a computer. The guy was unfriendly and the rental process was extremely slow. This location has no idea what they are doing and the few questions I did ask I was told to call the Uhaul 800 number. Poor all around experience.

Andrew D. en

Grado:

El cliente no dejó un comentario.

DAVE T. en

Grado:

Inspect the safety of the vehicle before rental, turn signals didn't function all the time, passenger mirror was loose and would not stay in place

Jeff L. en

Grado:

when picked up the trailer the left blinker was not working and the worker hit the side of the trailer to make it work and so about half way through our trip the left blinker quit working so very difficult to make or move to the left or turn left

jason S. en

Grado:

El cliente no dejó un comentario.

Samuel F. en

Grado:

NA

Maria G. en

Grado:

Be ready when a customer comes in

Anne S. en

Grado:

El cliente no dejó un comentario.

LARRY S. en

Grado:

El cliente no dejó un comentario.

Anthony R. en

Grado:

El cliente no dejó un comentario.

Earl E. en

Grado:

Efficient checkin. Made it all convenient for me.

Sharon D. en

Grado:

El cliente no dejó un comentario.

MELISSA G. en

Grado:

El cliente no dejó un comentario.

DONALD B. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

El cliente no dejó un comentario.

ROBERT M Z T. en

Grado:

El cliente no dejó un comentario.