Comentarios del cliente para Akron Market Citgo

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Akron Market Citgo

Grado total:

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Stephanie J. en

Grado:

El cliente no dejó un comentario.

Greogry C. en

Grado:

El cliente no dejó un comentario.

Sergio U. en

Grado:

I used the self-service 24-hour return

Brian M. en

Grado:

El cliente no dejó un comentario.

Michelle T. en

Grado:

Their system was down and we had to wait for UHaul to communicate with them to give us the keys adding to our pick up time. It wasn't the worst, but it did delay us about an hour.

Trec A. en

Grado:

El cliente no dejó un comentario.

Scott M. en

Grado:

El cliente no dejó un comentario.

Tamala P. en

Grado:

Better organization and more professionalism. I was charged extra.. and was told someone would call me back and they never did. Now I can't even get through with a telephone call.

LEONARD H. en

Grado:

KEEP UP THE GOOD WORK

Tammy B. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

El cliente no dejó un comentario.

MATTHEW H. en

Grado:

The station itself is a bit rundown but the staff was friendly and helpful and the equipment was in good shape and ready to go.

James S. en

Grado:

El cliente no dejó un comentario.

Joey K. en

Grado:

El cliente no dejó un comentario.

Deborah T. en

Grado:

Better customer service. Hard to run a store and also do the duties of a uhaul repersentive. Waiting to rent the uhaul took over an hour even with a reservation.

lakisha N. en

Grado:

El cliente no dejó un comentario.

Shane M. en

Grado:

Have everything the customer reserves

Courtney R. en

Grado:

El cliente no dejó un comentario.

Thomasina C. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

Glenn A. en

Grado:

El cliente no dejó un comentario.

Tonya W. en

Grado:

Rentals should be based on 24 hour rental. This location charged me 20.00 per hour late fee which was equivalent to the rental fee. The customer service rep could not tell me if the rental late fee would allow me to rent for another day or not. She was totally unaware of process.

Audra B. en

Grado:

El cliente no dejó un comentario.

HEIDI V. en

Grado:

This place was in an out of the way location in a kind of unsavory area. The person helping me was constantly interrupted and didn't totally seem to know what she was doing. I returned the truck a day early and didn't get any credit back for that.

mike C. en

Grado:

El cliente no dejó un comentario.

William N. en

Grado:

The attendant, sorry I forgot her name, was kind, helpful as well as curtious. Represented U-Haul in a very professional way.

PORSCHE B. en

Grado:

El cliente no dejó un comentario.

Melinda A. en

Grado:

The employee had a very nasty attitude. When I return the U-haul, I felt as though I had left more than enough gas in it compared to when I received it. I asked the employee to check for me as it was hard to read and tell exactly where the gas level was. The location where I took the U-haul back to was a gas station. If she had told me that I needed to add more gas, I would have gladly added more gas even though I felt that it was more than what was in it when I received it. I would have not minded paying $2.69 for the gas as opposed to the amount charged to me - a total of $45.00. After she cashed out the transactions and I asked her why she didn't tell me I needed to add more gas, she laughed in y face and said your the first person who has ever been charged for gas. She said this as if she was making fun of the charges that I had just received. I was very frustrated with the situation and called the corporate office. I also sent an email with where the gas level was when I return the U-Haul. This is the 1st and LAST time that I will ever use this location. If I need a U-Haul and this is the only location available, I will look for other options. I have used U-Haul several times before and have NEVER been treated the way that I was treated on this visit. I am deeply disappointed. Not only was the customer service bad in reference to the lady's attitude but I had to wait for the lady to check out every customer in the store that came in when I was picking up and dropping off the U-Haul. The lady even made a statement stating that she hates that there is a U-Haul rental at their gas station. A complaint was filed by myself. I could write a whole lot more about this experience but I am going to leave this informations and think twice before using another U-Haul location.

EARNEST J. en

Grado:

Nothing really, the rental process online made things really easy and simple!

Elizabeth O. en

Grado:

El cliente no dejó un comentario.