Comentarios del cliente para AKAM Market

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de AKAM Market

Grado total:

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thom P. en

Grado:

I stopped one day last week the day before Thanksgiving. There were four trucks in the lot and I was a bit surprised none were available. I found that strange. The person the was working the day of the rental was great. Nothing but high marks.

Christopher H. en

Grado:

The lady that worked there and helped me was very nice and my negative feedback had nothing to do with her. However, the truck was very dirty and had obviously not been cleaned out or inspected by anyone prior to me picking it up. I also had my reservations changed by U-haul to a place about 30 miles from where I had selected to pick up my truck.

Stacy V. en

Grado:

I had to take a picture of milage and gas when I brought it back. Never had to do this before

Kevin E. en

Grado:

El cliente no dejó un comentario.

renee B. en

Grado:

Didn't get the man's name, but the one on duty was excellent. Very pleasant, and made the process easy and friendly. I will be coming back here again, not the Hershey Avenue location, where I was told the van was clean but it wasn't. Thank you so much! Renee'

Joel N. en

Grado:

The location did not pick up phones

Antonio R. en

Grado:

El cliente no dejó un comentario.

Daniel G. en

Grado:

El cliente no dejó un comentario.

Crystal R. en

Grado:

Check back of truck, last customer left boxes and never swept.

Victor P. en

Grado:

El cliente no dejó un comentario.

nate W. en

Grado:

El cliente no dejó un comentario.

Byron C. en

Grado:

El cliente no dejó un comentario.

Daniel D. en

Grado:

Great.

Byron C. en

Grado:

El cliente no dejó un comentario.

Wayne S. en

Grado:

El cliente no dejó un comentario.

steffi A. en

Grado:

Took pictures of vehicle before leaving due to dent in driver side didn’t have the big appliances dolly for me to use

Odalber D. en

Grado:

Tuve una experiencia extremadamente desagradable, me acerco al mostrador y la señora a estaba trabajando ( rubia de pelo largo) me dice q no tiene vehículo para rentar hasta el martes 3 de septiembre! Ok le respondo ( todo en inglés) y me salgo al parqueo, para mi sorpresa desde el mismo parqueo hago la reservación del vehículo que estaba en el parking!!! Porque está Sr. No quería tentarme el vehículo, será porque somos hispanos y hablamos inglés pero con acento, al entrar y enseñarle mi número de reserva de confirmación no tuvo nada más q hacer y bajar su mirada he evitarme y no dirigirme la palabra. Salió y tomó unas fotos del vehículo ( según corresponde) y le dio toda la documentación a otro Señor ( bilingüe) que debo decir fue muy amable, respetuoso y profesional el fue quien nos entregó las llaves del vehículo y quien nos lo recibió también luego de su uso. Gracias a este. Señor por su buen trabajo. Creo deberían revisar el trabajo de esta señora deja mucho de que desear. Cualquier duda o pregunta no duden en comunicarse con nosotros. Atentamente, Lisbet Gonzalez y Odalber de Avila

tom A. en

Grado:

El cliente no dejó un comentario.

Paul N. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

Website for pick up is awful. After you go through all the steps, only to have it tell you pending approval. After 20min if that I went into the location and it was done in 5 minutes. When you have a set pick up time for the truck it should not take over 30min to do so. I will try a different rental service for the rest of my move. At this time I would not recommend

Michael R. en

Grado:

I only made this reservation because when I called another local branch (I called the Manheim Pike location) looking for a cargo van to rent there in Lancaster and return to a location in Middletown to save on mileage cost. I was told by the young man that Cargo Vans can only be used in town and therefor would have to be brought. He specifically told me that a 10ft truck could be picked up there in Lancaster and then returned in Middletown. That is the ONLY reason I agreed. He then helped me find a location in Lancaster that had a 10ft truck available. I made the reservation with him. When we arrived to pick up the truck we were told that the truck had to be brought back. I was furious. I had no other choice at that point because I was already late to pick up the furniture I was purchasing. This rental cost me an extra $28. I called the Manheim Pike location back and left a message to say how upset I was and that I would be reporting this situation. I have rented from Uhaul multiple times over the last several years. At this point, I will call Budget truck rental before I will ever rent from UHaul again.

sheril C. en

Grado:

very easy process, convenient location for me. employees were proficient.

rob R. en

Grado:

very friendly and polite customer service if I need another truck il b back at this location.

Ernist S. en

Grado:

El cliente no dejó un comentario.

Miguel N. en

Grado:

The inside of the truck was filthy. Looks like the previous renter spilled a drink. It smelled and there was dog hair stuck to the spilled area. I wore gloves to be safe. These vehicles should be clean between rentals. Next time I'll cancel and go someplace else.

jay B. en

Grado:

El cliente no dejó un comentario.

rosa R. en

Grado:

Tener todos los papeles de firmar listos para que la espera sea menor

ronald K. en

Grado:

Do the vehicles have shock absorbers because they bump and rock on flat smooth services

Robert S. en

Grado:

Easy to deliver the truck to and great experience! The agent inspected the truck and calculated the extra mileage and accepted our payment in a very professional manner. Highly recommend!

Scott N. en

Grado:

El cliente no dejó un comentario.

Shayna G. en

Grado:

The lady that was working was nice and helpful to me, but they are also a gas station, so many people were stuck waiting to pay for gas/drinks/cigarettes/etc. because the other worker decided to be on his phone the whole time for a personal phone call instead of doing his job. This is very unprofessional and I felt bad for the customers waiting and for the lady helping me, because she can’t do everything herself.

David B. en

Grado:

El cliente no dejó un comentario.

Melissa F. en

Grado:

El cliente no dejó un comentario.

Nathan O. en

Grado:

Less on price per mile, the standard is 79 cents per mile, but cuts profit in half and dosen't leave much for reinvestment if needed.

John G. en

Grado:

El cliente no dejó un comentario.