Comentarios del cliente para Airport Road Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Airport Road Self Storage

Grado total:

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Michael J. en

Grado:

El cliente no dejó un comentario.

STEPHEN R. en

Grado:

El cliente no dejó un comentario.

DARRA C. en

Grado:

Agent was very friendly and helpful. If needed, will use the location again.

Lee W. en

Grado:

Great customer service and very friendly person in office

Mike R. en

Grado:

The guy that helped me out was super friendly! But I’ve been trying to get something squared away with my receipt now for almost two weeks with minimal help from the staff. I was charged for the extra insurance ($30) when I never requested it. Both in the office and online I explicitly stated I did not want the extra charge, but noticed it was added into my final bill... Still waiting for a response after reaching out multiple times.

Mark G. en

Grado:

Rob was fantastic-excellent customer service.

Joe B. en

Grado:

Agents actually seemed appreciative of your business. They are very friendly in a down-to-Earth way.

Joe B. en

Grado:

Tremendous customer service. Great rates.

Amber T. en

Grado:

El cliente no dejó un comentario.

kim m. en

Grado:

Rob was friendly and helpful. However, the 20ft I reserved was not at the store at 0830 and I got a phone call just minutes before 830 while I was on the way there about the truck not being there. I was told that it will be at Greenfield, CA not Montetey, CA at 10AM not 0830AM. This infuriated me due to the fact that I even spoke to the customer center the day before to confirm that I got my 20’ truck for my move then this happened. Thankfully, Rob rented me a 15footer and i literally made it work. A complaint was filed by Edward for me over the phone ref. #2150104 an update would be great on that.

Lynn Roberta P. en

Grado:

Pain in the neck return procedure when arrived at 5:;05.

tom n. en

Grado:

1. Difficult to locate and no parking available for drop off while we had to sit and wait for person to come back from lunch 2. We gave back more gas than we received at time of pick up - and yet your company charged us $1.17 extra for going over our mileage - which probably occurred while we were trying to locate this property and find a place to park the truck while we waited.

villamore V. en

Grado:

My receipt shows a charge on the 15' truck and a dolly for the total amt of $397.57 at this location although a dolly was not available. The rep that helped me with this reservation indicated that dolly was not available but offered me a car transport for the same price and pick up at Del Monte location. However, I was charged separately for the amount of $64.16. The bottom line is that I was charged separately for the dolly and car transport. Request for a refund and please reach out to me if you have any questions.

Gary G. en

Grado:

El cliente no dejó un comentario.

Andrew B. en

Grado:

Mobile checkout was fast and easy, a nice new feature to using U-Haul

David J. en

Grado:

El cliente no dejó un comentario.

Monika R. en

Grado:

Excellent and friendly customer service. Will definitely come here again when I need to rent another vehicle. The cargo van was brand new and easy to drive.

Nicholas S. en

Grado:

El cliente no dejó un comentario.

Laura T. en

Grado:

Nothing--it was an excellent experience.

Warren C W. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

Noni E. en

Grado:

Rob was absolutely the best! He was kind, thorough, & helpful. 5 stars!

Marat A. en

Grado:

El cliente no dejó un comentario.

Maher K. en

Grado:

They took from me additional money more than we agreed upon particularly insurance I did not ask for.Ipaid 3 times more the agreement They told me nothing about that They charged me over 92$ in 5 hours??!!!! Instead of 30$

Monica G. en

Grado:

Excellent service from Rob!

Erik Z. en

Grado:

El cliente no dejó un comentario.

Steve W. en

Grado:

El cliente no dejó un comentario.

Omer O. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

No problem with the location, however i am not a happy customer. I drove the truck19 miles, put 2 gallons of gas in the tank and was charged an additional $10.00 for gas. Apparently when i checked the vehicle out, the gas tank reading was incorrect. When i have a choice, i won't be using uhaul in the future.

Stephen K. en

Grado:

El cliente no dejó un comentario.

Jean B. en

Grado:

offer some trucks with platform lift.