The van looked relatively clean, but had a bad odor. I was raised on a farm and it smelled to me like cow manure. We brought the van back to our facility and mopped it out, then sprayed with a bio-organic deodorizer, and let it sit in the sun with all doors open for two hours. That helped somewhat, but the odor persisted for the three days. An empty soda can and water bottle were left in the van by the previous user. For these reasons, I would not use this location again.Dean S.
Customer Reviews for Airport Discount Tire & Auto
(Distribuidor de U-Haul del vecindario)
Lester, PA 19029
Services at this Location:
- Lun.: 9 a. m. - 5 p. m.
- Mar.: 9 a. m. - 2 p. m.
- Mié.: 9 a. m. - 5 p. m.
- Jue.: 9 a. m. - 2 p. m.
- Vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael O.
Lower your charge on per miles. 1 day was over 100$ that's bullshitMike B.
The service staff was great! The inside of the truck in the back storage area was dirty. There was dog feces in the floor that I had to clean. Because I was on a tight time schedule I was unable to return the truck for another that was clean!Toundra H.
El cliente no dejó un comentario.ISMAEL C.
El cliente no dejó un comentario.STEPHEN M.
El cliente no dejó un comentario.Laura S.
The guy who helped me was very professional and I would recommend anybody to this locationpatricia H.
I made a reservation on April 26 to pick up the truck 4 miles from my home, uhaul Havertown, on June 1st. At that time was told no problem, it would be there. The day before, May 31st, I was told I had to pick it up at another location, over 15 miles from my home and difficult to get to. I requested Uhaul arrange to have the truck sent to my original request site but was told UHaul would not move the truck to my location. If I have been give more notice, I would have canceled and selected another rental company. Extremely disappointing and inconvenient. Not a good way to expect return customers.Ernest P.
The uhaul website froze on self check in and would not allow us to re-check in. We the. Had to call uhaul customer service to have it resolved. This caused a 40 minute delay and we were then late meeting the movers= money wasted. Overall unhappy with the wedsite, app, and service for the priceRyan S.
I reserved 2 9-foot cargo vans for May 11. However, when we went to pick them up, there was only one van. We were told that the other reservation had been canceled which was not true. We were lucky that the site had a box truck we could rent, or we would have had a very bad situation that day. Hopefully, this will never happen again.joanne C.
El cliente no dejó un comentario.DAWN W.
Good experience. Check engine light came on. Truck ran fine.john C.
El cliente no dejó un comentario.Mary G.
Dropped truck off sun put keys in lock box place was closedChristopher S.
El cliente no dejó un comentario.richard M.
Very accommodating and friendly.Victor N.
Very helpful and personable, from the front desk, to the person who processed our paperwork, to the young man that brought us our truck. Quick and easy process. Would definitely use again!LaHi F.
The gas gauge B.S. that I went through? Just fill it up - how in the hell can guess 11/13 in gas. Come onjacky R.
I did not get the equipment that I had reserved 10 days prior, which delayed me 2 hours in order to get an alternative equipment. The cargo van that I had reserved was rented on Friday and should have been returned that evening. It was not returned but no one let me know until I arrived to pick up the van. I spent 30 minutes trying to connect with customer service. The young man covering the third-party uhaul facility was very pleasant and did all he could. The person in customer service, once I was got connected was, was very helpful. She found a 10 foot truck 20-25 minutes away but when I arrived at the secondary site they said they didn't have one but the customer service person smoothed things out. The issue I have is that Uhaul is supposed to be 24/7 with easy access yet their system does not seem to be trackable. Uhaul lacks in ablity to communicate, both with their third-party owners and with their customers. Please work on this issue.Shawn P.
Fine tire store that handles U-Haul here...just a bit small. Service good, but limited. Was convenient to my location.Richard T.
Everything was excellentCorinne D.
El cliente no dejó un comentario.Jerald K.
El cliente no dejó un comentario.SHEILA S.
This location was almost a half hour from the pickup location I chose when I reserved the truck. What's the point of chosing a pick up location if I'm not going to get it?Joe S.
I had a problem with Uhaul and the owner of the establishment that represents Uhaul help me better than the representatives over the phone really appreciate this man thank you for your service everybody at Uhaul can learn something from this man.....Elvis M.
El cliente no dejó un comentario.Kuchanda D.
El cliente no dejó un comentario.Sharon M.
El cliente no dejó un comentario.oversia B.
El cliente no dejó un comentario.ANTHONY B.
El cliente no dejó un comentario.Diana W.
El cliente no dejó un comentario.Aex N.
I reserved online but when I came to get it, the guy at the desk had no idea, the guy who handles UHaul wasn't there. So 45 minutes later I was able to leave. The UHaul man was very apologetic but the older man seemed like he just didn't care.kellie W.
No improvement comments. Everyone was absolutely great! We couldn't get a rental car because they were so busy with a few cancelled flights at Philadelphia International airport. We rented a truck to drive from Philadelphia to Syracuse. Every U-Haul person we dealt with was fantastic, courteous and helpful. Thank you for the great help!! Greg Stanglergreg S.
The right equipment wasn't there. We needed a 20' truck and only had a 15' available which was a problem. Also it had a bad tire which exploded several hundred miles into the trip.Todd W.
This pertains to uhaul the company and not this location. I rented a 6x12 trailer with ball and hitch. I chose a close location that stated the trailer was available. However after I selected it and checked out my confirmation text changed to a location 8 miles further. Ok so annoying but not a huge deal. I show up to pick up my trailer and the trailer is there but the guy tells me I don't have a ball and hitch for you. Anger is increasing now when I find out that the ball and hitch was at the closer location that I chose. So have to drive back to this location pick up the part and go back to the further location. Thanks for the notification telling me I had to go to two locations uhaul!!! So go back to the location and the attendant helps me hook up the trailer to my truck. Uh oh the the guy says, trailers harness doesn't plug into your truck. You'll have to get an adapter for it. Great!!! So now I have to drive your trailer without tail lights to an auto supply store and hope I don't get rear ended. Luckily said store was half mile down the street but there goes another $17 which after the discount the guy at the location gave me made it a wash. Get your act together uhaul!!!Raymond G.
El cliente no dejó un comentario.james P.
El cliente no dejó un comentario.Frank S.
Truck transmission was very poor.Kate S.
El cliente no dejó un comentario.Ralph J.
I had a great experience and was very satisfied.Sean N.
Never rent from the UHaul on Township Line in Havertown. I reserved my trailer 3 days in advance for 10:30. I arrived around 11 am to pick it up and they informed me they gave it away since it was 11. Not only that but there was no other one on the lot I could rent. Thank God for the guys in Lester. They had one and hooked me right up. The township line location should be closed down.kathy B.
El cliente no dejó un comentario.william M.
There was another uhaul location that was closer to where I went. This location was an additional 30 minutes drive, just to drop off the truck and that 30 mins drive was Unnecessary milage that they might charge me. I called customer service and asked about the closer location, but she said I'll have to drop it off at the stated location or else I'll be charged "wrong drop off location fee". I couldn't choose on my own because Im not familiar with Philadelphia. Other than that, extra milage, all service is fine. I never had any contact with no one. I only dropped the key in the drop off box.massah S.
El cliente no dejó un comentario.felicia M.
The attendant (Greg) was very polite and professional, informational, I would recommend ALL of my friends, coworkers to use his facility............THANK YOU Greg!!Tracy L.
The man behind the counter was friendly, approachable, and human. He wasn't a "corporate man", and that was nice to see. I could tell this was more of a mom and pop type of place. Works for me! The price per mile seems to be significantly higher than at other locations, but what can you do, right?Dylan B.
El cliente no dejó un comentario.Steven F.
El cliente no dejó un comentario.Chris M.
The first place I went to in somerdale sucked worst experience of my life. The service sucked and the experience made me sick. The fact that u let employees like that work at your locations is rediculous.DANIEL H.
El cliente no dejó un comentario.Donnell R.
El cliente no dejó un comentario.Jeffrey T.
Everything was as I expected and the manager/owner was very courteousrobert B.
The guy who helped me was terrific - helped me and gave me good tips for a first-time trailer towDANIEL W.
Thank you very much! You're an awesome business and I'll definitely recommend your business location to many others, especially to military families and service members!Marcie S.
El cliente no dejó un comentario.Frank M.
El cliente no dejó un comentario.Elizabeth A.
El cliente no dejó un comentario.SUSAN M.
El cliente no dejó un comentario.Eileen H.
El cliente no dejó un comentario.YOLANDA N.
I reserved my truck and when I went to pick it up at the time we set was not there.. I do not blame the dealer! I has to waited over 39 min and they travel to pick up a truck at this location. My Frustration was the loss of time. And I feel I was over charged. I was allotted 30 miles and I asked for 60 not knowing how far I would have to travel. I did not expect to spent over $100 for a simple one way. The mileage I actually went was under 30 miles. And the cost should have been around $64.00 plus the rental fee, tax and environmental. Which was about $82.00. I was given $10 off on at bill that was grossly over figured and changed.Joseph L.
Nothing. Service was excellent and prompt. ***** stars.ROSIE W.
El cliente no dejó un comentario.James G.
This was not my preferred location. Upon arrival at the location, the worker who normally does the rentals was not on site and therefore another guy had to be trained and since he was working on another car, he was dirty and was unable to actually set up my rental. After a few minutes, we had to wait until the main person was called and asked to come in in order to get up set up. It was a very inconvenient location and u-haul was not accommodating to my needs.staci G.
El cliente no dejó un comentario.GAETANO F.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.James Vincent S.
Greg was wonderful to work with. I had to change my reservation 3 times and he was nothing but gracious.JOELE A.
El cliente no dejó un comentario.banae V.
El cliente no dejó un comentario.Noah R.
El cliente no dejó un comentario.NANCY H.
Help beyond the call of duty!GREGORY S.
Even though I could not pick up my equipment in the Crumlynne location like I wanted. I was glad I picked up at the Lester location the gentleman there was very friendly and would go back there againAILEEN C.
El cliente no dejó un comentario.colby S.
El cliente no dejó un comentario.Michael F.
The attendant was very pleasant and knowledgable. The van was in pristine condition and the pick-up and drop-off process was seamless. It was probably the best part of moving day.MICHAEL F.
Staff was very professional and helpful!Ian M.
El cliente no dejó un comentario.DAVID G.
Staff friendly. Vehicle clean. Excellent service. Commend this location for service.Ernest F.
El cliente no dejó un comentario.MICHAEL Z.
El cliente no dejó un comentario.GREGG A.
To be more accommodating to customers. Especially when you need a full auto transport.REV VALENCIA M.
The location closed before my agreed upon drop off time without notifying me or at least providing drop off procedures so I took the truck to another Uhaul location thinking that would solve the problem. I was told I would incur a fee for dropping off at a different location. I then brought the truck back to the closed location, left a note, held onto the keys and prayed everything would work out and perhaps I would sill get some deposit back. Two days went buy before I was contacted, the service was slow and poor. I had to wait 20 min for "the guy who handles that" to come back. Lastly, I received only $7 back from my deposit because I drove an extra 15 miles to get to another Uhaul when I had no Idea what I should do. This is my 7th time using a Uhaul product or service and usually can identify how much I will be spending but this time everything was just messy... I will never go back there for service.ABONIA R.
There was one problem with the trailer. They took care of it and apologized. Great people.MICHAEL B.
This is the place if you are dropping off a truck then catching a flight out of Philadelphia.LARRY C.
El cliente no dejó un comentario.Stephen W.
El cliente no dejó un comentario.Cynthia L.
El cliente no dejó un comentario.LISA A.
pick-up location never returned message left for confirmation,KAREN B.
El cliente no dejó un comentario.MARIE W.
El cliente no dejó un comentario.Deborah C.
El cliente no dejó un comentario.david C.
El cliente no dejó un comentario.ROZETTA D.
Friendly service. Great job.Matthew W.
El cliente no dejó un comentario.BEATRICE C.
dropped off in middle of night,they calld right away to correct problems from pick up location,very helpful and friendly. :o)MARY N.
El cliente no dejó un comentario.ADAM G.
Had to wait half hour for the only person authorized to handle the transaction.STEPHEN G.