They were suppose to be open between 8 am to 4 pm. I requested to pick up the trailer at 3:45 pm. When I arrived at 3:15 pm they were closed. I called them and was told that he would come by at 3:45 to give me the trailer. When he arrived he told me that they were closed that whole day and he did not know why they didn't send me somewhere else to get the trailer. I placed this order online and out of state.Jeffrey C.
Customer Reviews for Affordable Tire
(U-Haul Neighborhood Dealer)
Van Buren, AR 72956
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- 10/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I intend to always send people to another location. I'm all for self-check ins and passive income, but your process is way to intensive for a first timer without any onsite assistance. What could have been minutes took near an hour due to your site timing out and nulling the reservation. The phone assistance was great but limited. Now the on-site person was clearly not interested in customer service at all. When arrived there wasn't anybody there to explain what to do if the website times out. By luck, the owner of the establishment drives by and stops to inquire about me. I explained the dilemma and he said he has nothing to do with that, proceeded to tell me to call help number and left. The instructions of unlocking the black box need to be a bit more specific. Possibly painting the boxes orange or putting an u haul sticker on the boxes. It was a little confusing when one is plastered with clearly u haul logos and random black boxes off to the side.David M.
El cliente no dejó un comentario.kaleb P.
The truck was great. The dealer was deplorable. No one available to help check out or in. Had to contact area rep to get help. I WILL NOT USE THIS LOCATION EVERY AGAIN!!!! The dealer at this location advertises hours 8 to 5 and didn't open the store either day of pick or return. Both days were regular business days. VERY POOR SERVICE ALL AROUND.Gerard D.
El cliente no dejó un comentario.Mark L.
The online experience was very messy. I rented an appliance dolly and it was not in the truck as promised. The return process was terrible.Larry B.
El cliente no dejó un comentario.Jeff C.
Very thoughtful agent. Answered my phone calls immediately. Truck and auto hauler worked great. Thank you for phone assistance when I needed help with drop off.JANE W.
Very helpful.dennis H.