good suvric e
David Augistine
Customer Reviews for Affordable Storage By Townsend
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle was not clean and was obviously not maintained. The check engine light came on 2 hours in my 9 hours drive. I paid more attention to the gauges than the highway. This obviously lengthened my drive as being fearful of a breakdown on my trip with a vehicle full of furniture.
vere muelThe employee's app didn't work well, it took a lot of attempts to get us signed in etc. Maybe be sure tech is working properly, maybe poor connectivity. Kind of frustrating getting going
Sharon OsunaAfter driving to the location 24 miles from the house and unhitching the 12 ft trailer I was unable to close out the rental via the app. It was stating that the location was incorrect. I then realized I had received a text that the drop off had been changed. Although the hours for the drop off location were until 6 pm there was no one at the location even though it was not yet 6 pm. Attempted the chat on the app to change the location back to the original, but all they told me was that I needed to wait until the morning. I contacted U-Haul via phone and was able to get the location reverted to the original location. Spent more than 40 minutes in returning this trailer.
Raymond DiazWonderful People the best
Dan WarnerVery easy process picking up and dropping off Thank you
YOUSSEF LOTFITruck was a bit dirty; mostly the cab. Overall experience good.
dennis mccabeThe gentleman working there was great.
Jonathon OstendorpVery polite and well informed staff at this location.
Padriac LaddFamily owned and operated the atmosphere is one of true customer service, they will take the time to make sure you have the right equipment for your tasking. Equipment is well maintained and clean! The atmosphere is like "come on in and sit a spell, take a load-off and tell me what you need neighbor"! Highly recommened!!!!
William PillowsEverything was perfect!
christopher knightThe associate that helped my at the location was extremely friendly, knowledgeable and helpful! Great experience!!!
Charles NewcityFriendly and considerate.
James Mottgreat people to deal with
Stephen SabotkaBest location in town. The owners are great and helpful.
JOHN BEASLEYSuperior customer service at the Townsend Titusville FL 32796 location. Very easy pick up and drop off .
Denise RoseAlways very friendly. Fast in and out.
CODY BATEMANThis guy was great. I appreciate him very much.
lisa BrzozoskiI’ve be been coming there for years and you are very prompt and process the transaction quickly. The one in garden doesn’t hold a candle for you. Just introduced this place today to my friend who lives off SR 520. He wanted to get the truck off alafaya since we were going to Orlando to pick up some stuff. I said , absolutely not ! So easy to get in and out at this south street uhaul. End of story. Very satisfied with your service.
Erin warringtonEverything was great no complains at all
luis MejiaThe service here was excellent! Thank you!
DEBRA ANNEven though he was running out of room, he still allowed me to return the trailer at this location.
Craig BurchellGreat person to talk to.
mike mcdonaldAll good, nothing to add
Chuck MarshOffer a variety of hitches to rent out for your trailer's., for added convenience.
Rudi PameijerNothing it was a good experience would come back to rent
JOE SIMMONSI have options as where to rent. I have been using this location for almost a year. Due to customer service and professional help, I will keep coming here!
Ammon FosterThe owner was a nice and professional guy.
Richard DicksonThis is not the newest or most modern facility, but the service makes it the best!
Ammon FosterNeed more motorcycle trailers at that location. I had no problem because I reserved it online but someone else wanted to rent one but there was only one. The trailer was smooth and the price was good.
Vincent LettsWe told the lady working here that the AC was not working and she ran right out to test it. She said she could not let the unit go out the next day because the next rental was taking a long trip. Wish they had checked it before we rented it!
Charles DurnanAnother excellent experience. Professional, helpful & friendly service. Highly recommend renting from this location.
Felix GonzalezProcess went very smooth and efficient. The agent who issued the vehicle was very helpful both for check out and return.
Russell LeweyPeople great , great service.
ROB CARDANVery courteous and friendly thank you U Haul.
Ralph CastanedaVery easy to rent not like other places, no wait and staff very friendly...thank you!
Ralph CastanedaKelly at affordable storage is fantastic. He made my experience simple and was very knowledgeable , friendly and helpful . I will definitely recommend
Paul ZyskThe representative was nice and very polite and very welcoming I definitely recommend this place please be patient he might be busy but you won’t regret it he is worth the wait godbless :)
Veronica ZuritaNOTHING EVERYTHING WENT GREAT
MICHAEL WILLIAMSONI was a walk-in after my truck wouldn't start to go pick up some building materials. I think I was in and out maybe 20 minutes after I got to the counter. No hassle.
Steve WilliamsSuper friendly staff and pleasure to work with this location.
Kimberly smithDiscontinue the roll up doors, they’re dangerous
Paul LaytonThe girl was super friendly and extremely helpful! I prefer visiting this location more than the one on garden street.
JACINTO PESANTE