Customer Reviews for Affordable Portable Buildings
(Distribuidor de U-Haul del vecindario)

108 comentarios

1501 Jordan Ln Ste B   Huntsville, AL 35816

(256) 859-5665

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(256) 859-5665

1501 Jordan Ln Ste B
Huntsville, AL 35816

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Thanks, the app was easy to use and made the pick up process simple.

brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leroy C. 
Clasificación:
5.0

Fill the truck up with fuel so there's no mistake on how much to be put back in

Gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy A. 
Clasificación:
4.0

RENTER BEWARE!! Very disappointed about the overall experience, the U-haul roadside assistance was terrible. We spent 5-1/2 hours on the side of the road when a tire blew out. I asked the rental agent about a spare but no spare tires are ever included when you rent from U-Haul. An very long time on hold waiting to speak to an agent for assistance.The U-Haul people sent the wrong tire size to the Roadside GCR people which added even more time to our wait on the side of the highway while the repair people drove 25 miles back to get the right tire. A U-Haul rep argued with us about our location. A U-haul rep promised to reimburse for a hotel and a meal for our extra day on the road due to the breakdown but it never materialized. Renter beware!!

Ron L. 
Clasificación:
4.0

Very Friendly.

Mary M. 
Clasificación:
1.0

Thoroughly review customer orders so that all the equipment they need is readily available.

Samantha A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine K. 
Clasificación:
5.0

The sales rep was very nice and professional, hard worker. Location was very easy to access.

LATANYA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES ALBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander A. 
Clasificación:
5.0

Clean out the truck inside

Kimberly D. 
Clasificación:
5.0

Customer service was excellent. I will recommend family and friends.

Randall S. 
Clasificación:
1.0

Light was out in back of truck, office was a shack and ran down but lady was super nice. Reservation was all screwed up....horrible experience!

Jovonia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Byron D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiffany W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Brett A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
4.0

The AC would shut down every time I went up any size hill and came back on once I got to the top and started down. This means 4 1/2 hours out of a 9 hour drive was without the air conditioning working. Very inconvenient since it was over 90 degrees. Other than that the uhaul did fine.

Stephen L. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
4.0

El cliente no dejó un comentario.

john F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tim K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

The lady came straight out the door when she saw me pull up with the UHaul and she was extremely nice!

Kathryn W. 
Clasificación:
3.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
1.0

I showed up at 4:40 p.m., which was before the stated closing time. NO ONE was there to help me check the tow dolly back in. If the location is supposed to be open, why was no one there??

Paul M. 
Clasificación:
4.0

The lady working the office desk is so nice and really worked hard to make sure my rental experience on the front and back in went as smooth as possible. I was surprised to see that she was on-site when I showed up to drop off my equipment on a Sunday afternoon. I realize it was only a coincidence...but she made sure that I was checked out and sent on my way most expeditiously. On another note....I wish that the online turn in feature was more reliable and easy to locate on the Uhaul.com website. Was impossible for us to locate on my smartphone.

Walter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mable H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mattie B. 
Clasificación:
1.0

The inside was disgusting and had dog hair, tiny bugs flying around. I was charge a price different from What I was quoted. Overall experience was terrible.

Darnea W. 
Clasificación:
5.0

I had a great experience working with this Uhaul location! The staff was very nice too!

Sharla G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Zonna N. 
Clasificación:
2.0

El cliente no dejó un comentario.

Zachary R. 
Clasificación:
5.0

First location was a joke with no help so I left to a second location. Every thing was fine except the brakes were bad

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Austin J. 
Clasificación:
3.0

El cliente no dejó un comentario.

susan G. 
Clasificación:
1.0

steal money from you and refuse to check in my truck from a out of state move

TERRY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Evan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William J R. 
Clasificación:
5.0

Great service!

DAVID S. 
Clasificación:
4.0

They had all the moving blankets and the appliance Hand truck ready to load and hooked up the trailer for me. Very easy!

Eric M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nelson S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W. 
Clasificación:
3.0

i would recommend this location, if the others were out of what I needed. Building was filthy. Truck had water inside cargo area. Mileage was different on truck, than what was on contract. Emma was very nice though.

Joe A. 
Clasificación:
3.0

Gave wonderful customer service

Betty A. 
Clasificación:
3.0

The physical location appears junkie andi unkept. The service provided by the staff was excellent.

sibyl B. 
Clasificación:
5.0

The lady that helped us was very efficient and helpful as well as proffesional and nice

Nanette M. 
Clasificación:
5.0

Lady working location was awesome!

Doug B. 
Clasificación:
3.0

Poor wiring created issues during trip.

Suzanne S. 
Clasificación:
1.0

Personnel were very unprofessional. Facility was dirty and poorly furnished/maintained. When I arrived at 0800 to pick up my vehicle, they were cooking breakfast, in an electric skillet, on a desk in the office. I won't use this location again!

Gary S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
1.0

I was very disappointed with my experience at U-Haul. Although this is not the fault of this specific site, I was frustrated that I booked my truck at a location near me and showed up at the time of my rental to be told that my truck was at a different location across town. The location I was sent to was in a rough area of town, and the office was sketchy. The staff at the location were helpful and got us squared away quickly, we were grateful for that.

Lindsay D. 
Clasificación:
5.0

I showed up, was unhitched and on my way in 10 minutes. They were ready for me and fully prepared. You couldn't ask for better service, at both ends.

jon S. 
Clasificación:
1.0

Location dirty; poorly staffed. Woman in office did not know how to unhook trailer transport. It just needed lubrication/spray as I had to go other location causing incovenience

ISSIAH C. 
Clasificación:
2.0

I returned the trailer at 4:45 pm on 12/17/2015. No one was there. I was told someone would be there until 7 pm. I called the U-haul on University Ave. they told me to disconnect it and leave it there. I told them I am a 67 yr old disabled woman and I don't know how to do it. I had to walk next door to a tire shop and ask a worker to do it for me. I was also quoted $54.95 for the rental . When I rented the trailer I asked Emma about the $109.00 charge. She told me that was the reserve amount if I didn't bring it back on time before 6:45 pm. Then I see the charge remained the same and I had to find someone to disconnect the trailer who doesn't even work for Uhaul. I am placing the amount charged in dispute. I was told by the Uhaul on Unuversity Drive and the one on Jordan Lane my charges would be $54.95. You can contact me. You need to tell the truth to your customers.

SIDRIG A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

matt T. 
Clasificación:
3.0

It was an after hours drop off. All went fine.

CHRIS B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Carlos B. 
Clasificación:
3.0

A/C broken, squealing in rear brakes, sticky spill on console that hadn't been cleaned up.

JIMMY B. 
Clasificación:
1.0

We made reservations to pick up a 15 foot truck on Jordan Lane and when we got there to pick it up they would not let us take the truck even though I already paid for it through the 800 number and we had to sit there until well after 6 o'clock that was completely unacceptable.

CANDICE F. 
Clasificación:
3.0

i only had the tow dolly for 3 hours, and had to return it by 9 pm the same night because the dolly was scheduled for another customer the next day at 8 am. i think that my charges need to reflect the amount of time i used it, say about by the hour.

Jay G. 
Clasificación:
3.0

The lady working the desk, Emma, was extremely helpful and went over everything with us in detail.

JAMIE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

laurel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
2.0

Arrived at 8 am as I was supposed to, but facility was closed. At 8:30 a worker from the business next door told me to bang on door because the people that run the business live in the back of the store! When I did they came from the back room and stated they were out late the night before! It was their fault that I was late for an appointment that afternoon! This is the second rental in a row that I have had less than professional experience with haul!!! I will definitely look for other rental options other than uhaul in the future!!!!

Tim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON L. 
Clasificación:
5.0

they were very informative and helpful will use them again!!!!!

kenneth L. 
Clasificación:
4.0

None at the moment.

FRANKLIN J. 
Clasificación:
1.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

DORETHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARA R. 
Clasificación:
3.0

The cashier had no knowledge of the product. The fees and rules weren't explained correctly. I knew I would have a late fee but it ended up being twice what I was told it would be.

KAITLYIN F. 
Clasificación:
5.0

They went above and beyond to help my mother set up the car dolly and load her car onto it.

SAMANTHA G. 
Clasificación:
4.0

Very professional and helpful!

JAMES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY E. 
Clasificación:
5.0

Excellent experience!

Dwight P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

customer service was outstanding

DAVID R. 
Clasificación:
4.0

Was a very pleasant experience and the girl in the office was outstanding!!

ROBIN V. 
Clasificación:
2.0

This location was difficult to find and no where to leave the truck because the building was blocked off as if they were closed.

MICHELLE P. 
Clasificación:
3.0

The young lady who handled my transaction was fantastic!!

GEORGE M. S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
3.0

El cliente no dejó un comentario.

EMILY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
4.0

El cliente no dejó un comentario.

VIRGINIA R. 
Clasificación:
3.0

El cliente no dejó un comentario.

DENNIS K. 
Clasificación:
3.0

The young lady that waited on me was VERY helpful, pleasant and EXTREMELY nice. The location was just not really clean.

SHAWN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JABRIA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carter R. 
Clasificación:
5.0

Ninguno

Kelvin C. 
No se han enviado comentarios para esta ubicación.

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