Customer Reviews for Adventure Center
(U-Haul Neighborhood Dealer)

145 reviews

701 E Sunrise Blvd   Fort Lauderdale, FL 33304

(954) 914-7381

Location Hours

  • Mon-Sun: 10 am - 6 pm
Special Operating Hours
  • 12/4/2021 - 12/5/2021: Closed

Services at this Location:

Contact Us

(954) 914-7381

701 E Sunrise Blvd
Fort Lauderdale, FL 33304

Services at this Location:

Location Hours

  • Mon-Sun: 10 am - 6 pm
Special Operating Hours
  • 12/4/2021 - 12/5/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Neshon M. 
Rating:
5.0

the 4wire light connector was scraped and a wire was exposed. I was concerned about lights shorting. luckily nothing happened, but drop off location said they would fix.

WALTER G. 
Rating:
3.0

Hard to find

Joseph E. 
Rating:
5.0

Melanie was professional and accommodating.

EDWARD K. 
Rating:
5.0

Nothing keep up the good work

Latrice M. 
Rating:
5.0

Only wish the trailer was six inches taller. Kept hitting my head on the overhead door

ELLIS K. 
Rating:
5.0

Easy check out and check in.

GUY D. 
Rating:
5.0

They are always friendly and helpful. Excellent customer service.

LATASHA G. 
Rating:
5.0

Customer did not leave a comment.

CRAIG S. 
Rating:
1.0

Completely blind sighted by the unexpected and very high bill invoice . Very distressing that I wasn't at oriented on how it would it can accumulate so high.

CHRISTIANO G. 
Rating:
5.0

Nothing everyone did their jobs

NORMAN U. 
Rating:
3.0

Get better Signage on the outside so the location is easier to spot after the U-turn

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

Rene C. 
Rating:
5.0

The host was a nice guy

DARRYL L. 
Rating:
5.0

Brandon was very pleasant, he made the transaction smoothe.

DOUGLAS K. 
Rating:
4.0

Customer did not leave a comment.

AUSTIN B. 
Rating:
5.0

Customer did not leave a comment.

Marlon L. 
Rating:
5.0

I left the truck, but I didn't talk with anybody, but the box for the drop off key, its very well located

EDUARDO B. 
Rating:
5.0

Quickest & easiest check-in I've ever experienced. I needed to extend my rental & they were very accommodating. I will recommend & use this location for any UHaul needs

JENNIFER A. 
Rating:
5.0

Customer did not leave a comment.

Charlotte T. 
Rating:
5.0

Awesome customer service!

RICHARD K. 
Rating:
5.0

It Is always a pleasure of renting from this location. Excellent customer service!

LATASHA G. 
Rating:
5.0

Customer did not leave a comment.

NOELLE M. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA B. 
Rating:
5.0

Customer did not leave a comment.

MELANIE T. 
Rating:
4.0

Just have more help like “The young lady in charge” she gets five stars.

ALVIN B. 
Rating:
3.0

Customer did not leave a comment.

Jesus F. 
Rating:
5.0

Customer did not leave a comment.

Marc T. 
Rating:
5.0

Customer did not leave a comment.

Aracelis F. 
Rating:
5.0

Customer did not leave a comment.

EZRA T. 
Rating:
5.0

Easy in and out. Excellent customer service. I love coming to this location.

LATASHA G. 
Rating:
1.0

That location has the WORST UNPROFESSIONAL customer service in the WORLD!! BEWARE: THEIR RESTROOM ARE NOT AVAILABLE TO CUSTOMERS.... I WAS CHARGED FOR EQUIPMENT I RENTED EVEN THOUGH I REPORTED IT WAS FAULTY WHEN IN FULL BUT THEY DID NOT EVEN PRESENTED AN OFFER TO CHANGE IT BUT INSTEAD THE OWNER DECIDED TO GET INTO ARGUING CONTEST WHICH I DECLINED ...THANKS U-HAUL

WENDELL J. 
Rating:
3.0

After traveling 3000 miles , in 5 days loading and unloading, the lady on duty had me park the trailer in a very tight awkward spot . It was very challenging and I spent nearly 15 minutes doing so , only to get a tremendously poor attitude, no appreciation for my efforts after driving cross country. I would not go to this location again especially after spending. $ 2500 on trailer. Thank you.

Mark C. 
Rating:
3.0

Customer did not leave a comment.

Wendy J. 
Rating:
5.0

inform customer of wiping down vehicle 27.00 for cleaning the inside is unacceptable for 1400 purchase.

FRANCIS D. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO V. 
Rating:
5.0

Customer did not leave a comment.

darryl M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

no

JOSE P. 
Rating:
5.0

Customer did not leave a comment.

Rebecca H. 
Rating:
5.0

A small location, but they were 100% on the ball and very helpful.

William R. 
Rating:
4.0

Very fast service

JOEL R. 
Rating:
3.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
5.0

Customer did not leave a comment.

Kailee V. 
Rating:
1.0

The guy who helped me didn't really care that I was waiting for so long without getting my truck.

ZOE B. 
Rating:
4.0

Customer did not leave a comment.

CORY G. 
Rating:
5.0

Customer did not leave a comment.

Gertrude G. 
Rating:
5.0

The Adventure Center location was convenient and the staff was helpful and professional. They made the experience smooth and easy.

Stephon B. 
Rating:
5.0

Very helpful staff

ELVIS L. 
Rating:
1.0

I was charged $40 for insurance I did not order.

JOHN C. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Melanie I believe. Very helpful. Understood my concerns. She is an asset.

mike A. 
Rating:
5.0

Very friendly.

ANTHONY S. 
Rating:
3.0

Have the order at location I requested. No help to hook up car transport…. Do it yourself and. Need a picture…

BRIAN H. 
Rating:
5.0

Melanie and Brandon were awesome! Very clean location

BRIAN F. 
Rating:
5.0

Customer did not leave a comment.

IAN B. 
Rating:
5.0

Great Service

BRIAN A. 
Rating:
1.0

Location was locked up when I arrived at the agreed time and there was no one to talk to and no one answered the phone number. I had to wait until a car moved so that I didn't have to park in the fire lane, and then returned the truck remotely.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA D. 
Rating:
5.0

Great experience

GLENDON R. 
Rating:
5.0

Customer did not leave a comment.

CARLOS L. 
Rating:
5.0

Customer did not leave a comment.

Eduardo M. 
Rating:
5.0

Customer did not leave a comment.

Barclay G. 
Rating:
5.0

Brandon made the transaction quick and painless. I arrived 2 hours late (with extra gas and a swept clean vehicle) and was not charged for the extra day. It is a pleasure to call a location and a live knowledgeable human answers the phone. I made a last minute reservation on a weekend and I had many trucks to choose from. Thanks again Brandon for communicating so well

MICHAEL F. 
Rating:
4.0

Customer did not leave a comment.

Justin L. 
Rating:
5.0

Very friendly.

Alejandro R. 
Rating:
4.0

Work out great

PAUL G. 
Rating:
5.0

The attendant was so accommodating and professional.

Ben M. 
Rating:
5.0

Customer did not leave a comment.

Carlos G. 
Rating:
5.0

Very friendly guy at the front desk

Omar G. 
Rating:
1.0

Customer did not leave a comment.

SHANERA B. 
Rating:
5.0

Great customer service--and the van was clean. It was a seamless process.

TAMARA G. 
Rating:
5.0

Customer did not leave a comment.

LATASHA G. 
Rating:
1.0

Figure it out

Medley R. 
Rating:
1.0

No customer service skills are all, gave bad info, tiny lot, no one even acknowledges you

MARC S. 
Rating:
5.0

Customer did not leave a comment.

NEWTON G. 
Rating:
5.0

They were awesome people and friendly. I enjoyed my visit there.

LATASHA G. 
Rating:
5.0

The staff was very professional and very helpful and polite and very friendly I will tell my family and friends about the uhaul location on 701 E sunrise Blvd in fort Lauderdale FL

ALICE S. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

I spent more than 2 hours waiting on the 20' truck that I reserved and it was never available. Given that only a smaller truck was available, I will need to make a second trip and increase my cost.

Jeffrey L. 
Rating:
5.0

Melanie was very friendly and helpful. Great job. Thanks

ROBERT B. 
Rating:
5.0

The truck was VERY clean and the bed of the truck was freshly painted. Very nice.

Walt M. 
Rating:
1.0

Customer did not leave a comment.

Jeoffery H. 
Rating:
5.0

Very smooth pickup and drop off

LAURENCE W. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Chad J. 
Rating:
5.0

By the end of our trip, the front left axel on the truck was vibrating very badly and needs to be looked at before anyone else uses the truck. It is a severe safety issue.

KIMBERLY W. 
Rating:
4.0

Customer did not leave a comment.

Jose R. 
Rating:
3.0

Customer did not leave a comment.

otto M. 
Rating:
5.0

Customer did not leave a comment.

Connor D. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO M. 
Rating:
5.0

Customer did not leave a comment.

MICHAELA F. 
Rating:
5.0

Customer did not leave a comment.

ashely D. 
Rating:
5.0

Customer did not leave a comment.

Martin J. 
Rating:
5.0

Customer did not leave a comment.

GEOFF B. 
Rating:
5.0

Customer did not leave a comment.

MICHELE D. 
Rating:
5.0

Customer did not leave a comment.

Duane S. 
No reviews have been submitted for this location.

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