Customer Reviews for Advantage Auto & Trailer Sales
(U-Haul Neighborhood Dealer)

904 reviews

770 Highland Ave   Brandon, MB R7C1A7

(204) 725-0019

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed
  • 5/20/2024: Closed
  • 6/29/2024: Closed
  • 6/30/2024: Closed
  • 7/1/2024: Closed
  • 8/31/2024: Closed
  • 9/1/2024: Closed
  • 9/2/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(204) 725-0019

770 Highland Ave
Brandon, MB R7C1A7

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed
  • 5/20/2024: Closed
  • 6/29/2024: Closed
  • 6/30/2024: Closed
  • 7/1/2024: Closed
  • 8/31/2024: Closed
  • 9/1/2024: Closed
  • 9/2/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dan Brabant 
Rating:
3.0

Booked a 5x8 enclosed trailer. A couple days before pick-up I was informed that the trailer could be picked up 2 hours away from where I live. Why would I want to drive 4 hrs to pick up what was agreed upon weeks before? If there was an alternative to Uhual in my area, I'd give them my business. This is not the pickup locations fault. Asked if any other equipment was available and received a 4x8 that was very dirty when picked up.

Gordon Weflen 
Rating:
4.0

Customer did not leave a comment.

Michael Pelechaty 
Rating:
5.0

Customer did not leave a comment.

Jo Ann Lytle 
Rating:
5.0

I disappointed with the vehicle, That truck need a wheel alignment, Because i tired so much but truck steering everytime goes on right side.

Nihal Modi 
Rating:
5.0

Just double check connectors. The brake release and safety chains were also getting too worn.

TIFFANY wangerin 
Rating:
5.0

Customer did not leave a comment.

tom stewart 
Rating:
3.0

Too far from my place, it should be all around city

Marian Ianchyshyn 
Rating:
4.0

Customer did not leave a comment.

Mark Winters 
Rating:
5.0

I spoke with 2 Uhaul customer representative on 2049879510 phone and I had an absolutely horrible experience with them very rude and disrespectful behavior

Muhammad Furqan 
Rating:
5.0

Staff was great and everything went smoothly. Thank you

Nancy Furkalo 
Rating:
5.0

Customer did not leave a comment.

Vijay Patel 
Rating:
5.0

No improvement needed. Very pleased.

Yvonne Barber 
Rating:
4.0

Customer did not leave a comment.

Nicolas Appareil 
Rating:
5.0

Friendly staff, very efficient.

Brandon Moving Brandon Moving 
Rating:
4.0

Customer did not leave a comment.

Scott Vik 
Rating:
5.0

Customer did not leave a comment.

Mike Edgar 
Rating:
3.0

Customer did not leave a comment.

Ken Ends 
Rating:
5.0

Customer did not leave a comment.

June Daku 
Rating:
5.0

Customer did not leave a comment.

Reylene Jonsson 
Rating:
5.0

Best and cleanest uhaul distributer I have used with you. Will use exclusively from now on.

Landin Russell 
Rating:
3.0

Overcharged me

Chelsey Tacan 
Rating:
4.0

Customer did not leave a comment.

Ghanshyam Patel 
Rating:
4.0

Customer did not leave a comment.

Cameron Jones 
Rating:
5.0

Was very convenient and easy service to work with, will be back again as needed.

Randa Cancade 
Rating:
4.0

Customer did not leave a comment.

Mike Edgar 
Rating:
4.0

The experience was excellent from start to finish

Shauna Wright 
Rating:
3.0

i was unable to return the trailer on the expected day because of a winter storm. I talked to my drop off location & told them of my situation and they said I could bring the trailer back the next day , with no mention of additional charges. When I dropped the trailer off I was billed an extra $33.60. Winter storms happen & I don't it's appropriate for U haul to profit from bad weather. So much for customer service!

Jim Abernethy 
Rating:
5.0

Customer did not leave a comment.

Reginald Volk-Ward 
Rating:
5.0

Customer did not leave a comment.

WADE PLESON 
Rating:
5.0

Friendly and experienced staff. Was a pleasure to deal with this location. The trailer was in excellent condition and returned in the same condition. Return process with self checkin worked excellent.

Brian Snow 
Rating:
5.0

Customer did not leave a comment.

Al Bradbury 
Rating:
5.0

Customer did not leave a comment.

best western Bra best western Brandon 
Rating:
5.0

Customer did not leave a comment.

Zoey Black 
Rating:
1.0

Trailer tire blew out and were instructed by U-Haul to leave trailer at blow out location. Trailer was towed to this location and they charged us a $400 wrong location fee. Said there’s nothing they can do about it… how can we tow a trailer with a blown tire 250 KM back to the original rental location???? Going to the media if U-Haul does not refund the charge.

Myles Wilcott 
Rating:
5.0

Customer did not leave a comment.

HARVEY CREEK 
Rating:
1.0

Customer did not leave a comment.

Delaney Anderson 
Rating:
4.0

Customer did not leave a comment.

Trent Lewis 
Rating:
5.0

Customer did not leave a comment.

James Ellis 
Rating:
5.0

Staff was friendly and made the process easy. Thank you!

Mary Robinson 
Rating:
1.0

When costumer leaves a tank half full and, you claim it's a quarter tank, charge them on top of the overcharge of gas due your companies failure to hold booking. It leaves a sour taste in their mouths Will never use your service again And be reminded you offer a service.

Gerard Hazlehurst 
Rating:
4.0

Customer did not leave a comment.

Cindy McCulloch 
Rating:
5.0

Customer did not leave a comment.

Maria eliza Idpan 
Rating:
4.0

Customer did not leave a comment.

Ken Bryant 
Rating:
5.0

Customer did not leave a comment.

Quin Stouffer 
Rating:
4.0

The wheel strap on the curb side (right side looking forward) released itself twice. It had excellent tension initially but it released itself when traveling on bumpy Saskatchewan roads. Highway 35 in Saskatchewan near Qu’appelle was so bad that we travelled at 40 kph.

Mike Weissig 
Rating:
3.0

Customer did not leave a comment.

OSCAR RUIZ TURCIOS 
Rating:
3.0

Customer did not leave a comment.

ISAIAH PENNY 
Rating:
4.0

Windshield washer fluid was very low which could hamper visibility. Employee was courteous and made an effort to accommodate my needs. Could you coordinate with other locations to leave the vehicle?

Hernan Fernandez Flores 
Rating:
5.0

The only issue I had was that I booked the U-haul online in Kilometers and when I went to get it I was told I would be paying in miles. We are in a Metric country. I see no need to be seeing metric onsite and imperial when paying.

Rick Kucher 
Rating:
5.0

Customer did not leave a comment.

alison gerber 
Rating:
5.0

Customer did not leave a comment.

Jordan Hofer 
Rating:
5.0

Absolutely outstanding help and service from this location. Well done!

Jason Yeo 
Rating:
5.0

Customer did not leave a comment.

Trevor Cook 
Rating:
5.0

Customer did not leave a comment.

Reg Helwer 
Rating:
5.0

Customer did not leave a comment.

Jeremy Grasby 
Rating:
4.0

Very courteous and helpful

Fern Kost 
Rating:
5.0

Customer did not leave a comment.

Kim Dunthorne 
Rating:
5.0

Thanks

ifreke ibanga 
Rating:
3.0

Better communication between the national call center / reservations and the local dealer. Our reservation date was not changed after speaking with the Winnipeg agent. We were not informed we would need a 2" ball hitch and 4 pin wiring adapter. We tow a 22ft RV travel trailer, with uses a larger ball hitch and 7 pin receiver.

richard ellman 
Rating:
4.0

The location itself and staff were great. The website booking was annoying. I didn't like all of the upsells and was really annoyed that there were things like moving dollys automatically added to my cart.

Gavin Barrett 
Rating:
3.0

Customer did not leave a comment.

OSCAR RUIZ TURCIOS 
Rating:
5.0

Customer did not leave a comment.

Christine Poiron 
Rating:
5.0

Customer did not leave a comment.

Erin Murray 
Rating:
5.0

Customer did not leave a comment.

Erin Page  
Rating:
4.0

Customer did not leave a comment.

Marc ROBIDOUX 
Rating:
5.0

Excellent staff providing customer service. Definitely will use them again!

Jordan Willner 
Rating:
4.0

The staff were excellent to deal with! Prompt and efficient. The truck rental was ready for my scheduled pick-up time. The truck itself seemed to be heavily used with worn tires, body damage, and a 'check engine' light visible. I would rent from this location again.

Timothy Dardis 
Rating:
5.0

Prompt and courteous service. Very happy!

Denys Petrenko 
Rating:
5.0

Perfect in Brandon

Randy Goodman 
Rating:
5.0

Customer did not leave a comment.

Jordan bates 
Rating:
3.0

No oil in engine, coolant low, windshield washer low, online pick up did not work

Everett Hildebrandt 
Rating:
5.0

Customer did not leave a comment.

Myrna Gray 
Rating:
2.0

I would suggest clearing the snow off it before pick up. Making sure the straps were'nt frayed on the ends, took awhile working with them at minus 39 temperature/

Edward Campbell 
Rating:
1.0

Made a reservation and the store called and said we had to come pick up early cause they were closing early. Didn’t even make it halfway home with the trailer before getting pulled over because the taillights weren’t working. (Plugged into a different trailer and confirmed the issue wasn’t with our vehicle)

Jordan Arseneau 
Rating:
5.0

We need to go to this location as uhaul canceled our previous reservation the day before

Gary Moore 
Rating:
4.0

Truck needed to be swept out, and cab had coffee on dash. Had to clean interior myself upon pickup

Renai Cardwell 
Rating:
5.0

I have used Uhaul twice in the last year. BOTH TIMES HAVE BEEN HORRIBLE. When i had asked about a trailer it was to be in Brandon Mb. Somewhere it got lost and ended up driving to Shoal Lake to finally get a trailer. This time the truck was to be in Winkler MB. I had no word that it wasnt so drove 5 hrs from Estevan Sk. to pick it up only to find that there was no truck there. I got lied to that the truck broke down and was out of service and a few more excuses. Finally after getting ahold of someone to help , found another one about an hr away at another uhaul location. Picked it up. When i picked it up the gas guage said there was 32 miles till empty so i put $160 in it then went and did the move then when i got to Brandon i found out i need to pay more because there was less gas than when i picked it up. Itr said 90 miles to empty. The big thing was they took the time to check out the truck. The people in Altona had no clue what was in the truck. THere is no reimbursement for the extra miles i had to travel to get either of these units . I paid full price for each of these units and nothing in return only having to add another $28 for gas in the Truck. The poor service from you guys just keeps going on because you have no competition so you can just keep carrying on with your oor customer service. The caring outlets are great to deal with but the others are just using \|Uhaul as a money grab and dont have any concern for the people or the units. I am very sick of your so called helping you out to make your rental a pleasant one. I hope i am done with ever having to use you and i hope other people can find better options than using your service , as poor as it is . Thanks but no thanks Ron Foote. BienfaIt Saskatchewan

Ron Foote 
Rating:
5.0

Customer did not leave a comment.

Chirag Rajput 
Rating:
5.0

For some reason the after hours drop off did not work on my phone even after all proper steps

Bishop Reimer 
Rating:
4.0

Customer did not leave a comment.

Trenton Fitzner 
Rating:
5.0

Customer did not leave a comment.

Louis Daoust 
Rating:
5.0

Customer did not leave a comment.

Gerald Cathcart 
Rating:
5.0

Customer did not leave a comment.

Jamie Green 
Rating:
5.0

Customer did not leave a comment.

LISA TINANT 
Rating:
5.0

Nancy was absolutely fantastic in helping me get the trailer, and had someone help me get it hitched to my truck. A plus plus plus!!

Colleen Bachewich 
Rating:
5.0

Staff was very helpful

brett klubi 
Rating:
4.0

Had rental booked about 6 weeks in advance & day before was supposed to pick up truck was notified not available & could pick up in 2 days 140 km away.This is terrible service as people need to move on day booked.Was able to book different truck for the day at later time.Was very stressful for me & one person we talked to was very rude.

Judith Hubbard 
Rating:
5.0

The business was courteous and professional. The truck was easy to find and in reasonable condition. I encountered zero issues during the transaction and use of the UHaul unit

Nathan Buhler 
Rating:
5.0

Don’t waste your time on the U Haul located on 18th street. Was ready to walk out

frank filbert 
Rating:
3.0

Interior of truck was filthy. Inside edge of passenger side tire was worn bald likely due to a wheel alignment issue. Exterior of truck was covered in bugs. Wiper blades were worn out and awful.

Kevin Desautels 
Rating:
5.0

Customer did not leave a comment.

vasyl fedoriv 
Rating:
5.0

Customer did not leave a comment.

Kingsley Amaechi 
Rating:
4.0

You can improve your service by not arbitrarily changing the pickup location the day before and expecting your customers to travel 40 extra miles each way to pick up the equipment. When I book a certain truck at a certain location and I’m told it will be there at the time of booking and then it is changed, that is very poor customer service! Come on UHAUL - you need to do better than that!

tom dowden 
Rating:
5.0

The service and truck were great, but I wished I had some cleaning supplies for the cab as it didn't seem to have been cleaned. We ended up not hauling anything with the truck but I would rent one again from this location cheerfully.

Rosialnd kelly 
Rating:
4.0

Customer did not leave a comment.

Eric Grulke 
Rating:
4.0

The app/website needs fixed I assume you have heard this many times. Both simply do not work as they are supposed to and the general manager at the drop off location obviously has issues a lot with this as they often do returns on behalf of customers like myself who could not return via app or website.

Alex Lints 
Rating:
3.0

We dropped off the truck after hours, overall, the drop off process was good.

Bryan McConnell 
Rating:
5.0

Customer did not leave a comment.

Madeleine Kruth 
Rating:
4.0

Nothing wrong with Advantage, the entire U-haul rental process was a nightmare dealing online and with Winnipeg. If there was an alternative to U-haul, I would have gone with them in a heart beat.

Marilyn Storey 
No reviews have been submitted for this location.

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