Comentarios del cliente para Advanced Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Advanced Storage LLC

Grado total:

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Mike S. en

Grado:

Appreciated the customer service that was provided thru the entire interaction.

Jeff F. en

Grado:

It's insane to me that you guys are considering shutting down your local affiliates to build your own locations. The folks at this location are very pleasant and helpful; it's a pity that you're cutting them out of the business they helped you build.

Kristina W. en

Grado:

El cliente no dejó un comentario.

Amy E. en

Grado:

Staff is excellent, efficient, and helpful! That's why I picked this location. Super easy to work with, too!

John K. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

Very friendly here, and a quick transaction. I highly recommend this place for your rentals. Plus they have a really nice storage facility.

jim T. en

Grado:

El cliente no dejó un comentario.

Louis L. en

Grado:

Thank you, for your help !

mary S. en

Grado:

Nothing , Your trailer did the job for us and very well priced ! thank you

Kim F. en

Grado:

El cliente no dejó un comentario.

Vahe T. en

Grado:

El cliente no dejó un comentario.

Steven R. en

Grado:

El cliente no dejó un comentario.

Dominic W. en

Grado:

Power steering seemed off. It was hard to drive. Maybe check that out. Other than that everything was great.

William G. en

Grado:

El cliente no dejó un comentario.

Nathan F. en

Grado:

The service of the representative at the location was great! Though her ability to server us in a timely manner was greatly hindered by a poor network. Checking us out took close to an hour due to being unable to connect with the online services of Uhaul. Quite disappointing that you don't provide good enough tools so the people serving your customers can actually experience "express checkout". I put no blame on her, she worked as fast as she could with the tools she was given.

Kristen W. en

Grado:

Everything was superb.

DAVID P S. en

Grado:

Nice job

william H. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

El cliente no dejó un comentario.

richard L. en

Grado:

NOTHING NEEDS TO BE IMPROVED. SHE EVEN LOOKED UP MY RENTAL TO PRINT THE RENTAL CONTRACT. RETURN WAS VERY SMOOTH AND PLEASANT. THIS LOCATION WAS VERY CLEAN.

paul S. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

Great experience, friendly staff, much appreciated.

Jenny N. en

Grado:

Great customer service! We reserved a trailer weeks in advance and wasn't sure if we would have to go to another location for pick up. Advanced Storage made sure one was at their location when we needed it! HIGHLY RECOMMEND Advanced Storage! We will use their services again, if we need trailer rental! Thank you!!

Marlo F. en

Grado:

Nothing. I had a great experience. Very friendly.

mike N. en

Grado:

El cliente no dejó un comentario.

Jacob R. en

Grado:

El cliente no dejó un comentario.

Cheri P. en

Grado:

El cliente no dejó un comentario.

James V. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

KELLY C. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

El cliente no dejó un comentario.

Jennifer C. en

Grado:

El cliente no dejó un comentario.

aaron C. en

Grado:

El cliente no dejó un comentario.

Jeff F. en

Grado:

El cliente no dejó un comentario.

joan C. en

Grado:

I am not sure,the location was sort of convenient as we wanted to pick up in Rockford and initially we were told Oregon Il was closest location.I believe there are several locations in Rockford.The truck was fine,we had to ask about blankets though I had asked for then at time of initial call.

Amy E. en

Grado:

When you are charging by the mile maybe find a Uhaul facility a little closer to the customer.

Tom L. en

Grado:

El cliente no dejó un comentario.

Tom L. en

Grado:

El cliente no dejó un comentario.

CHRISTINA W. en

Grado:

Thank you

sean S. en

Grado:

Really nothing. The service was great, the people at the front desk were very pleasant and the accommodations were perfect. It's close to home for me so this is my go-to place.

Brent M. en

Grado:

El cliente no dejó un comentario.

Laureen S. en

Grado:

Thank you for your experience and all your help w/our move. We will be back in the future....

Scott J. en

Grado:

El cliente no dejó un comentario.

Patricia R. en

Grado:

This is not an issue for this location, but Uhaul in general. We were not sure of our return location. A location was assigned that was quite a distance. I called to advise we would be retuning to a superb of Columbus and was told I would be charged a “wrong destination” charge. That is insane. The agent was able to provide a location that was 3 miles from where we were but still had a Columbus address. You should have more flexibility when people are unfamiliar with a location and are returning to a superb ona major city.

Ray N. en

Grado:

Very friendly staff. Goes above and beyond.

Thomas K. en

Grado:

El cliente no dejó un comentario.

stanley M. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

El cliente no dejó un comentario.

Justin E. en

Grado:

Keep Gerri there! She was FANTASTIC and so pleasant. Couldn’t be happier! Best location I’ve been to by far!

Raymond M. en

Grado:

El cliente no dejó un comentario.

Lucie H. en

Grado:

The only problem was the tight fit getting out of the storage facility.

ROGER V. en

Grado:

El cliente no dejó un comentario.

Curt A. en

Grado:

El cliente no dejó un comentario.

C Todd B. en

Grado:

El cliente no dejó un comentario.

Joshua C. en

Grado:

El cliente no dejó un comentario.

BILL B. en

Grado:

Best u-haul I've ever rented. Thank you Bill

Susan C. en

Grado:

El cliente no dejó un comentario.

richard M. en

Grado:

El cliente no dejó un comentario.

Keith M. en

Grado:

Friendly knowledgeable employee, fast service

Jennifer M. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

El cliente no dejó un comentario.

Peter B. en

Grado:

El cliente no dejó un comentario.

Kathy H. en

Grado:

El cliente no dejó un comentario.

Tom K. en

Grado:

El cliente no dejó un comentario.

DEBBIE K. en

Grado:

El cliente no dejó un comentario.

Patrick C. en

Grado:

It really was not Advanced Storage that screwed this rental up. It was Uhaul corporate and or traffic managers that did. I reserved a truck on July 8th for pick up on July 28th. The pickup location was scheduled for Grayslake, Illinois at 8 am. Instead, the day before I was told that I had to go to Spring Grove which was a 40+ minute drive and that the truck would not be available until 11 or later. I had scheduled movers for 9 a.m. The truck finally arrived at about 12:30. I was offered a $50 credit for my next move to compensate me for the inconvenience. I am not moving again for a long time so that was at best an insulting offer. The truck was not clean as I found out later when all of my furniture had black dirt stains all over. I believe I am owed a refund for this rental. It should be the entire cost but I will settle for half. I should charge you my hourly rate of earnings since you wasted 4 1/2 hours of my time. That would be well over a $300 charge. So Uhaul what are you going to do about this? Give me a lame excuse or a coupon?

Mark S. en

Grado:

Called to remind me of my reservation. Saved my situation. Thank you!

Debbie K. en

Grado:

Not a thing - they were great to do business with and expect that I will do business with them again in the near future.

Dawn L. en

Grado:

Nothing comes to mind for improvements. Office staff was friendly and accommodating to my needs.

TIM R. en

Grado:

The lady at the desk was super helpful, personable and efficient. She also offered great advice about a possible future rental.

Jim J. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

DAVID P S. en

Grado:

El cliente no dejó un comentario.

John J. en

Grado:

The app and the browser page did not work for after hours check-in. The app wouldn't go past the location screen, the browser wouldn't accept the pictures.

Greg W. en

Grado:

They were great and helpful

anita H. en

Grado:

dont change a thing!!

DAVID P S. en

Grado:

El cliente no dejó un comentario.

Amy W. en

Grado:

El cliente no dejó un comentario.

Krista P. en

Grado:

El cliente no dejó un comentario.

matt M. en

Grado:

El cliente no dejó un comentario.

Karen H. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

Thanks for coming thru when the other location failed me big time.

Mike K. en

Grado:

El cliente no dejó un comentario.

Luann G. en

Grado:

Awesome, helpful, sweet employees

Mark S. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

Lower cost per mile Your personal at the Spring Grove store have been most helpful working out the best equipment for us to use. This is why I came back after my first rental..

JIM B. en

Grado:

The Staff was the best part of the rental; great people!!!!

Margaret A. en

Grado:

El cliente no dejó un comentario.

Mara L. en

Grado:

Awesome customer service. 2nd time here to rent for moving purposes. Thank you some much for everything.

Jamie S. en

Grado:

Everything was great from checking in to the equipment. Staff at office was extremely pleasant and helpful. Very pleased.. Will use again!

Michael H. en

Grado:

El cliente no dejó un comentario.

Nely P. en

Grado:

The gal at the front desk was helpful. Checkout was fast and painless. Thanks for helping make a stressful move a little easier!

Kevin M. en

Grado:

El cliente no dejó un comentario.

ken N. en

Grado:

Make sure rear door notice is addressed

dave M. en

Grado:

El cliente no dejó un comentario.

Lorrainne P. en

Grado:

Great experience. Thanks

melody S. en

Grado:

The customer service was amazing at this location. Very nice and helpful !!!! Great people overall !!!!

Robin G. en

Grado:

The woman that checked us in was fantastic!

Lucero C. en

Grado:

My preferred pick up location was supposed to be in Woodstock; instead, I had to pick up in Spring Grove, which is 20 miles away from my home--total inconvenience.

TIM R. en

Grado:

The person at the counter was fantastic. Friendly, personable, and efficient.

Philip T. en

Grado:

El cliente no dejó un comentario.

GAYLE D. en

Grado:

Super easy transaction.. I set it up online and walked in signed got my unit.. Clean and employees nice helpful.. Would rent again.. Thanks