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Brittany R
Customer Reviews for Advanced Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no drop box and this address is not a functioning business. I had to drop off at another location close by. This added additional mileage charges. I could not talk to anyone from Uhaul every time I tried calling. Not likely to use Uhaul again. Moving is stressful enough. You shouldn't add to it.
Lori NEasy to find. Good sight distance on the highway which provided adequate time to pull out onto the highway and pick up speed.
June SThe dealer that the reservation had been made with on line wad closed and the truck was not there. I had to be sent to another location to get the truck When I got the truck it had not been swept out.
JAMES TEasy turn in. Took less than 4 minutes to get checked in.
Morris MEverything was terrific, moving is very stressful, I was extremely happy that my truck was ready and in great condition, the location I picked up from provided me with top notch service, I was more than pleased with my experience and would highly recommend Uhaul to anyone who is in need of a moving truck.
Ramona DGreat, efficient and quick!
Joesph LI was told where to drop trailer and no help was available to assist. Terrible customer service. Hope to never rent from uhaul again.
JOE BGreat location! GREAT people, VERY accommodating!
Pamela MN/A
Alec SThe trailer we rented leaked and our queen mattress and box spring got very wet. We of course did not know this until we unloaded into our storage unit. I am not happy. Husband told them when he returned and was told sorry. I think it should be resealed before someone else rents it.
Jeff MAgain the personal touches by the staff here was incredible. Thank you for giving us the needed attention to complete this rental. Kim was fantastic to work with.
Robert HFriendly competent service.
KATHY WGreat service, nice clean unit, staff very efficient and helpful.
Privacy R | First ImpressionsThis drop off was much further than a closer location which had been previously used a week earlier. It was fairly easy to find.
Carolyn CBest Uhaul we've been to. Very professional. We will recommend and use again.
toni dDue to other changes we had to postpone renal space for a later time
Privacy R | First ImpressionsThe staff here were so friendly and accommodating. I will definitely be back!
Momentum B