Nothing it was all goodMICHAEL V.
Customer Reviews for Advanced Auto Works Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Adam R.
El cliente no dejó un comentario.JENNIFER H.
Great service as always!Gene P.
El cliente no dejó un comentario.Dale F.
The man who assisted me was rude, disrespectful, and made my rental experience at Uhaul the worst I have ever encountered. I will never use the Uhaul at his location in Lake Villa again.Josselyn M.
Too far from my homeKhaliah S.
El cliente no dejó un comentario.GREGORY M.
See that all your agents are as commonsensical as the one I dealt with. Great guy!Curtis G.
Customer service was great!BRIAN K.
Staff was extremely friendly and helpful!Erica L.
A very tight space!Michael M.
El cliente no dejó un comentario.Jeff N.
We had a bad experience with budget not having a reserved truck for us. My wife stopped at this location. The staff was so friendly! I will definitely use them again and refer people to that location.John F.
El cliente no dejó un comentario.ARTHUR D.
Leave the truck loaded with a full tank of gas so that i can easily leave it the same way when i return it.BILL V.
El cliente no dejó un comentario.JOHN A.
It had lots of leaves and stuff on the inside We had to sweep it out when we opened it.Mari K.
El cliente no dejó un comentario.KEITH C.
El cliente no dejó un comentario.Sylvia I.
El cliente no dejó un comentario.Angie S.
The van I rented was dirty. There was trash in the driver area. The cargo area had broken glass and was generally filthy. The sliding door window was cracked. This rental location needs to do better.Douglas E.
El cliente no dejó un comentario.TIMOTHY M.
El cliente no dejó un comentario.Austin F.
El cliente no dejó un comentario.Tom C.
El cliente no dejó un comentario.KEVIN I.
El cliente no dejó un comentario.Ken P.
El cliente no dejó un comentario.Matthew S.
Great servicePAUL L.
El cliente no dejó un comentario.LYNN E.
The man who helped us could not have been nicer. The whole process ran smoothly and professionally. GraciasKATHY M.
Make mobile app more user friendlyEloise G.
El cliente no dejó un comentario.Anton H.
Everything was perfect and friendly.Pete K.
Super people to seal with Truck ready to go.Donald H.
El cliente no dejó un comentario.Norma P.
Very helpful man at check in manually checked me in as I was too late to use online check in service.Tina S.
El cliente no dejó un comentario.Liliana H.
I was told I would get a refund on miles not used the trip was 950 miles and I was sold 1350 I said its not that far but they said I will only be charged what I use but that was a lie I was over charged and lied tooRobert H.
Friendly, professional, I won't go anywhere else now.Katherine A.
El cliente no dejó un comentario.Omar M.
El cliente no dejó un comentario.Susan S.
El cliente no dejó un comentario.Sean H.
Very good customer service very easy to pick up and drop offAnthony G.
Trailer was discovered to be broken halfway into my trip.Tom C.
El cliente no dejó un comentario.Yong Y.
El cliente no dejó un comentario.Karin L.
Very nice, helpful, and friendly.Christopher C.
El cliente no dejó un comentario.Diane E.
El cliente no dejó un comentario.Mike V.
What a wonderful experience!Peter B.
Extremely friendly and helpfultoby B.
The manager Tom made renting a truck very simple and that's why I always return when I need a truck rental.Daniel G.
El cliente no dejó un comentario.Lawrence V.
El cliente no dejó un comentario.John E.
El cliente no dejó un comentario.STEPHAN F.
El cliente no dejó un comentario.JOY H.
El cliente no dejó un comentario.Jared T.
El cliente no dejó un comentario.Christian M.
El cliente no dejó un comentario.patricia M.
El cliente no dejó un comentario.Roger G.
I would rent again from this location! Great servicePauline C.
El cliente no dejó un comentario.ASHLEY B.
El cliente no dejó un comentario.Jennifer H.
Have a voice mail for time location is closed.FRED D.
The truck was crappy! Nice guy at the locationLori C.
Great customer service and friendlyMansour S.
El cliente no dejó un comentario.Brandon H.
I set my reservation for 6am, I did all of the preregistration. I was unaware that I could only do the mobile pick-up with in a 15 min window of the reservation. I arrived at the location just before 7 filled out all the questions online and was told there was a problem. No one answered the chat or picked up the phone when I called. If it wasn't for the owner of the garage showing up early and manually doing the reservation, who know how long it would have been to get the truck.Anthony S.
The owner was very pleasant and made our interaction easy.ASHLEY B.
El cliente no dejó un comentario.Nicole P.
After hours rental return process is horrible. Uhaul online tool does not work and if one seeks assistance from a uhaul representative, one must be prepared to stay on the phone for a minimum of 35-40 minutes. I have now abandoned the process twice but just realized that I may be charged a fee for that abandonment. Uhaul must fix this.MILAN M.
El cliente no dejó un comentario.Robert K.
Great ServiceGregory D.
Explain about how to use the drop box when picking up key.LINDA D.
El cliente no dejó un comentario.Alexi R.
El cliente no dejó un comentario.Hattie H.
Tom is always been awesome ,always finding solutions for our needsCARLOS T.
El cliente no dejó un comentario.MICHAEL L.
El cliente no dejó un comentario.JEFF N.
El cliente no dejó un comentario.TIM R.
El cliente no dejó un comentario.Joe B.
Nothing. Owner was wonderful to work with and made process extremely easy. Thanks.JOSEPH M.
Great customer service!FRANCISCO D.
So I was only at this location 20+ miles from my house because Uhaul sent me there. The guys working there were nice though and added some extra miles to the rental to make up for the long distance. The truck was old and not in bad shape but had defiantly been used. We had a few issues with the Ramp and the door to the Box. The both were warn and required a bit more care than they should have. The bigger issue was that we found out the Box leaked. We had loaded up the truck Friday night so we could leave first thing Saturday and it rained overnight. When we go too our destination and went to unload we found multiple wet boxes and some of our packing blankets were also wet. Luckily most of the things that got wet were still in there original packaging and didn't get damaged by the water. This was not something expected and if anything had been damaged I would have really been angry with your company. I would also like to state that the 3 day rental minimum is not my favorite. 2 day was all I needed and I don't like having to pay for that 3rd day when I didn't need it. If you can drop the truck off early you should get a discount for it.Dan T.
Checkout guy was very friendly, in and out quicklyBrandon H.
OK and correct billingDavid B.
El cliente no dejó un comentario.Ed S.
El cliente no dejó un comentario.Matthew B.
You app SUCKS! It never works correctly the first time. It kept telling me I had no Internet when in fact I did. Very frustrating! Also, there is no phone number to call anywhere.Brian J.
El cliente no dejó un comentario.ANA G.
Keep open more hours on Saturday and SundayGLENN T.
El cliente no dejó un comentario.Sonia G.
Great service!!vesna L.
Tom,Matt and Mike run a top flight, well organized operation, excellent 5 star service always!!Ronald C.
El cliente no dejó un comentario.JANEIRO B.
El cliente no dejó un comentario.Stephen S.
They were professional and easy to work with 😊Deborah D.
The uhaul crew,Tom,Matt and Mike are nothing less than the best, 5 star operation. Highly recommend renting from this location!!!Ronald C.