Staff didn't seem to know what they were doing. Or trained on online check-in. Asked for Id and credit card even after I told him I had already done it. Swipped and swipped that card like it was going out of style. To tell me it wasn't going thru and kept getting declined. Gave him another one and same shit. Till he finally called. Got to the moving location to find out the Dolly I had requested online wasn't in the truck. Went back, and he didn't have anymore just an appliance dolly that wasn't what I needed. Wasted at least 20 minutes checking in. And 30 minutes going back to his store for nothingeduardo F.
Advance Hauling Pak Mail
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Location was closed during business hours and drop off location was difficult to find. Took several calls to find correct location.DAVID W.
El cliente no dejó un comentario.Harry S.
El cliente no dejó un comentario.Nikenson A.
Excellent customer service and easy appEduardo S.