Customer Reviews for Advance Hauling Pak Mail
(U-Haul Neighborhood Dealer)

235 reviews

4095 S State Rd 7 Ste L   Wellington, FL 33449

(561) 753-8107

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(561) 753-8107

4095 S State Rd 7 Ste L
Wellington, FL 33449

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joe Cook 
Rating:
5.0

Great customer service & would use again, if needed. Would also recommend. Prices are really good, also

Lynne O'Donnell 
Rating:
5.0

The gentleman in the morning was fantastic, but UHaul really dropped the ball here. You force 24/7 service, but the store only opens at 9, so forcing 24/7 on stores when they don't operate on those hours is not professional by UHaul.

Robert Entwistle 
Rating:
5.0

I’ve rented U-haul many times and I always have been happy with their services, but this time was above the expectations. Definitely this location was the best experience I’ve had with U-haul. Strongly recommend it!

mitra zargar 
Rating:
5.0

Excellent customer service, the process is very efficient and friendly

Karin Berger 
Rating:
5.0

Put a step on the larger trucks so people can get in and out easier.

robert MARIONI 
Rating:
5.0

Customer did not leave a comment.

JEREMY GERSHWIN 
Rating:
2.0

Customer did not leave a comment.

Stephen Contrata 
Rating:
5.0

I don’t think there is any room for improvement:) Mike was super friendly and professional. Made whole experience easy and enjoyable. Will definitely come back for all my mailing and rental needs.

yuri karukin 
Rating:
5.0

Great job !!!

Andrew Blaire 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HEJAZI 
Rating:
3.0

Had a hard time picking up van on mobile app. When I returned they charged me for 6 gallons of gas to drive 20 miles. Will never use this location again and I use UhAul whenever I need to move things

Cathie Ealy 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HEJAZI 
Rating:
4.0

Thank you!

JOSE SALMERON 
Rating:
5.0

Customer did not leave a comment.

yun chi 
Rating:
5.0

A wonderful experience all around. Great customer support at pick up location.

deborah boyum 
Rating:
5.0

I got emergency situation with moving. I came to the office and rent a truck in 10 min. Everything were perfect.

oleksandr romanenko 
Rating:
5.0

Customer did not leave a comment.

Albert R Rodriguez 
Rating:
5.0

Gentleman was extremely nice and polite.

Charles Morgan 
Rating:
5.0

Great customer service. Very friendly and most importantly, he got me in and out very quickly.

Brent Balcomb 
Rating:
5.0

The service we received was just inspiring. The employee had great knowledge of all of our needs an handled our questions with ease. He was servicing multiple customers at the same time and never skipped a beat. We will definitely use this location again if the need arises. Thanks!

Barry RIVERA 
Rating:
5.0

Customer did not leave a comment.

Alan Stein 
Rating:
5.0

Easy process, friendly people at Pavl n ship.

Clifford Gray 
Rating:
5.0

Awesome experience! If the need arises; I’ll be back. Already recommended it to friends.

Thomas Auanno 
Rating:
3.0

Customer did not leave a comment.

Charles Rizzo 
Rating:
5.0

Great

Tarrick Jarrett 
Rating:
5.0

Customer did not leave a comment.

TOM HART 
Rating:
5.0

Customer did not leave a comment.

DARLENE NOCERA 
Rating:
5.0

Great customer service A++

Daniel Bermudez 
Rating:
5.0

Customer did not leave a comment.

Warren Zweifler 
Rating:
5.0

Customer did not leave a comment.

Frank Litrento 
Rating:
5.0

Truck ran well and was easy to rent.

Scot Wehmeyer 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HEJAZI 
Rating:
5.0

The service at the location was great. The truck was great however I have not been refunded the difference from my deposit to the actual charge and it’s been a couple days. My card was hit for $160 and the entire rental was about 85 so I’m owed quite a bit of money and I don’t understand why I have not had a credit back to my account.

Andrew Ofstein 
Rating:
5.0

Customer did not leave a comment.

Maurice Sutton 
Rating:
4.0

Customer did not leave a comment.

jorge ramos 
Rating:
5.0

Customer did not leave a comment.

JASON HOWELL 
Rating:
5.0

The people at this location are professional and personable! Everything was perfect! Thank you!

Olga Miranda 
Rating:
4.0

Customer did not leave a comment.

Vasile Vintila 
Rating:
2.0

Was not happy with the final bill versus quote..brought back to Wellington Fl 2 days early and under the allowed mileage and were way overcharged..not a happy camper during these economic times..

michelle woodside 
Rating:
5.0

Customer did not leave a comment.

Robert Kime 
Rating:
1.0

I returned the vehicle AS I RECEIVED IT. Can someone explain to me why I was charged $25.00 cleaning fee? Besides it was not disclosed to me.

Charles Etienne 
Rating:
3.0

Customer did not leave a comment.

Denis Delancy 
Rating:
5.0

Customer did not leave a comment.

Chirag Lakhlani 
Rating:
5.0

Michael was so helpful and professional. Would highly recommend

Sandra Erb 
Rating:
5.0

This is the best location, I rent here all the time for my business. Fast and friendly staff always!

Clara Diego 
Rating:
4.0

Customer did not leave a comment.

MARTA HORBIK 
Rating:
5.0

Attendant was very knowledgeable and friendly. A very good experience for me.

Karl mccarthy 
Rating:
5.0

Better internet connection by the drop off box. Other than that, this location is very helpful and clean trucks.

Clara Diego 
Rating:
5.0

Customer did not leave a comment.

Salvatore Zagami 
Rating:
5.0

Customer did not leave a comment.

Joseph Rousseau 
Rating:
4.0

Customer did not leave a comment.

Robert McAllister 
Rating:
5.0

I put in 1 gallon of gas before I returned the truck and then was charged for 2 more gallons. I only took the truck for 18 miles and I doubt I used 3 gallons of gas. Besides for that everything else was good.

Lynda Schiliro 
Rating:
2.0

This was a complete cluster. The code to get the key was not in the reservation when I used the app then when I called customer service to get the code the code for a box that either had the wrong keys or it was the wrong box because I got a truck that I did not order ! It was too small did not have the dolled I paid for nor did it have a ramp!

jesse perry 
Rating:
4.0

overall, very good experience just a very small cab for a six footer and the mirrors on the passenger side of the truck made it very difficult to really get good vision of traffic on that side

Oren Brenner 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HEJAZI 
Rating:
3.0

Clear signage as to where the trucks are parked. And better lighting in the key pickup and drop off location as it is dark, hidden and for a young lady that can be dangerous.

Trekel Francis 
Rating:
3.0

Just too confusing! I couldn’t believe it was a UPS Postage drop off storefront. I needed to sweep out the gross whatever from who ever used it last. I was told to ignore the check engine light.

Fred Casinelli 
Rating:
5.0

Friendly and professional service!

Frederick Wiley 
Rating:
5.0

Place was closed, so it was a little confusing, but we figured it out.

Phillip Rault 
Rating:
5.0

Customer did not leave a comment.

Steve Herring 
Rating:
5.0

Customer did not leave a comment.

Dieter Josef 
Rating:
5.0

Customer did not leave a comment.

Robert Ronzka 
Rating:
4.0

Only complaint I have, is I rented a dolly with the truck. But wasn’t with truck when I picked it up. Only reason I gave 4 stars. It would’ve helped significantly with my move, if I had it. I’m hoping I get the money back for it.

TIFFANY GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

MALDONADO JOSE 
Rating:
3.0

Drop off process was tedious, but understandable for the service you offer. Cant imagine how hard it must be for a 60 year old to have to turn on location services and allow camera access for their browser. But like I said for the service you provide the process is understandable. All in all no complaints.

Bennett Dial 
Rating:
5.0

All was good including price.

DONALD STONE 
Rating:
5.0

Very helpful and friendly staff!! A+!!!

Jonathan Sanchez 
Rating:
5.0

It was all I asked for.

Raymond Gleason 
Rating:
5.0

Customer did not leave a comment.

Wesley Norwood 
Rating:
5.0

Very friendly and professional staff. I will be using this place when I need another rental truck.

CARL DILL 
Rating:
5.0

Customer did not leave a comment.

Daniel Rodriguez 
Rating:
5.0

Bigger size truck

altagrace madistin 
Rating:
5.0

Customer did not leave a comment.

Rafael o Martinez Casanova 
Rating:
5.0

Everything is fine for now

DANIEL BARTLEY 
Rating:
5.0

Staff was extremely helpful and courteous.

Ken Porto 
Rating:
5.0

Customer did not leave a comment.

Ronald carter 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HEJAZI 
Rating:
1.0

Costumer Service is terrible, never coming back

Milagros Salas 
Rating:
5.0

The customer service was excellent.

KAREN Oconnor 
Rating:
5.0

Needed help getting the keys the guy was super friendly and helpful. U haul was clean and ran very well.

Joshua Luther 
Rating:
5.0

Customer did not leave a comment.

Derrick Jones 
Rating:
4.0

Were a little late and not very careful with my item and interior of the house. Overall the job was handled well.

Lazar Pustilnik 
Rating:
5.0

Customer did not leave a comment.

John Reid 
Rating:
5.0

Customer did not leave a comment.

JORGE VILLASIS 
Rating:
4.0

The location was changed after I arrived at the original location. It would save your customers time and a lot frustration if you would give updates prior to arriving at the location.

S Mitchell 
Rating:
5.0

Customer did not leave a comment.

LENNOX MANGAROO 
Rating:
5.0

The transaction was seamless and without a glitch. The truck was ready and the return without delays. I have done this in several locations but I was impressed with how I was treated and their professionalism

Javier SARACHE 
Rating:
5.0

Customer did not leave a comment.

Ray Gleason 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Eggers 
Rating:
5.0

Everything was perfect from beginning to end.

Ward Aksomitas 
Rating:
5.0

Customer did not leave a comment.

Steven DAVIS 
Rating:
5.0

Customer did not leave a comment.

brenda Ikalina 
Rating:
5.0

I had a fantastic experience renting from this location. It was easy and worked out perfectly. The guys at the store were SUPER NICE and I recommend using them if you ever need to rent a van or truck. Thank you for making it so easy and pleasant.

Valerie Mendelsohn 
Rating:
4.0

App disconnects from portal quite often. Server is slow to upload photos.

Roger Arnold 
Rating:
5.0

Customer did not leave a comment.

emma snelgrove 
Rating:
5.0

AC kept turning off

Chris Zanni 
Rating:
5.0

Customer did not leave a comment.

Gerald Kornbluth 
Rating:
2.0

The return area was dark and desolate. I returned after hours. and drop-off was very difficult in the back of the building.

Ralph Rati 
Rating:
4.0

Customer did not leave a comment.

Patricia Isola 
No reviews have been submitted for this location.

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