Have more trucks available. Otherwise, great. Kind personnel.DORA B.
Customer Reviews for ADI Self Storage
(Distribuidor de U-Haul del vecindario)
Centralia, IL 62801
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Friendly employees and explained everythingDUSTIN V.
El cliente no dejó un comentario.Mark P.
It's just an average okay play Snow Bells with no whistles no very small two businesses in 1 Timothy you thing it could be better people need to take pride in their places and this could have been different for just say everidge here Joe Place average love you know I will I would go to a different place personallyIvy T.
Only do check it and out in person call center hasn't a clueKENNETH D.
More lighting in parking lot at nightCAROLINA G.
El cliente no dejó un comentario.SAMUEL H.
I was charged a extra 20 dollars for being late and it was well before the drop off time almost 2hrs before drop off time I will be calling tomorrow and complaining and will not be using this service againROBERT M.
No commentsJESSICA M.
El cliente no dejó un comentario.Michelle H.
put newer low mileage trucks in the local rental fleet, it was nice to get a truck with under 100,000 miles on it for a changeJoel B.
El cliente no dejó un comentario.FERN E.
Some confusion on puck up location. Email related to pick up at 7am, but store didn't open until 8am, so 2 trips to get the truck.MARK H.
El cliente no dejó un comentario.KARMA K.
Everything was great!JEFFERY H.
El cliente no dejó un comentario.Davia B.
Nikki was very helpful and went out of her way to help us in any way we needed. We would definitely recommend this facility.thomas f. | Overall Experience
El cliente no dejó un comentario.JOSHUA Q.
El cliente no dejó un comentario.GARY H.
El cliente no dejó un comentario.MICHAEL K.
Don't leave customers to mend for themselves.. especially I. Returning the rented vehicle!ANDREW A.
El cliente no dejó un comentario.Justin B.
El cliente no dejó un comentario.KATHERINE S.
they went above and beyond to make the transaction painlessKENNETH B.
El cliente no dejó un comentario.JEANY H.
El cliente no dejó un comentario.Jeffrey R.
Nice serviceBHARAT P.
rental was pretty much stress free. Surprised to find thaat my information from a rental in 2014 was still in system.KENNETH B.
El cliente no dejó un comentario.Nathaniel G.
I just dropped off at this place. It was closeDORIS D.
Got charged 20 dollars 4 returning u haul eary and under milage alloted just because I didn't call r call and say I was dropping it offSteve C.
dropped off trailer on saturday night before it had to be back on sunday. called return dealer first thing monday morning. tried doing return online but my account website had no link for returns. charged me $20 return fee. uhaul website sucks would not recommend uhauljohn B.
El cliente no dejó un comentario.ANTHONY B.
Outstanding Dealer fast friendly service.JAMES P.
The owner needs to purchase a lift to make lifting trailer tongues easier. The customer and the employee both have to lift the ones on 6X12 trailers because they are so heavy. The employee she was very helpful, and made my visit easy.JEFFREY C.
Absolutely nothing. They were great!Shawna N.
El cliente no dejó un comentario.Brandon C.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.Lasheda C.
Very good service. Would recommend to anyone!Tracy H.
El cliente no dejó un comentario.JAMES P.
El cliente no dejó un comentario.LARAMIE G.
El cliente no dejó un comentario.Tracey L.
El cliente no dejó un comentario.Phillip B.
Very good customer serviceTINA S.
Staff was very professional and quick to offer helpful suggestions. The office and truck was clean and inviting. Well maintained equipment and a pleasant experience. Thank you!!!JAMES R.
El cliente no dejó un comentario.Kathy G.
He was very nice and helpful and friendly.. would love to get uhaul as a sponsor for our race car next seasonJASON H.
El cliente no dejó un comentario.DAVID M.
Great job from reservation through drop off.BETH B.
El cliente no dejó un comentario.JASON H.
El cliente no dejó un comentario.RYAN W.
El cliente no dejó un comentario.ADAM G.
El cliente no dejó un comentario.Kendra A.
El cliente no dejó un comentario.Logan A.
El cliente no dejó un comentario.Kevin T.
The employee made the drop off fast and simple and was very politeMichalea C.
Just continue to provide great customer service!Sherri A.
El cliente no dejó un comentario.MICHAEL VINCENT D.
El cliente no dejó un comentario.RICHARD T.
El cliente no dejó un comentario.Mary S.
Not one single item in the back of the truck I rented, not even the dolly I paid to rent. Once I had driven all the way to my house to find this out,I called the store. I was basically questioned as if they thought I was either blind or a liar. I had to send my wife back to the store for just the dolly. I didn't put gas in the truck because I figured the mileage she drove back there to get the dolly should have offsets your gasoline. Nope, instead you charge my card another 31 dollars the next morning. I wouldn't recommend at all and wish I could just get a refund.Joshua W.
El cliente no dejó un comentario.BARTIMOUS J.
Nice and friendly staffJAMES R.
El cliente no dejó un comentario.jerry D.
El cliente no dejó un comentario.JAMES M.
Went really slick. Fair price on time convenient. No problems no losses or breakages. Couldn't be happierlyle P.
Clean, neat, and well organized office and yard. Friendly and helpful staff.John A.
Excellent people and great service!Charles L.
El cliente no dejó un comentario.Randall B.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.RICKY J.
El cliente no dejó un comentario.Troy F.
El cliente no dejó un comentario.Steven L.
El cliente no dejó un comentario.STEVEN L.
El cliente no dejó un comentario.Greg D.
We were well satisfiedCHERYL M.
The mobile online ordering was a little confusing but the representative. Was very patient and helpful as he wal kg ed us through itGina B.
Nothing, great peopleDAVID L.
Great people to work with!JARED E.
El cliente no dejó un comentario.TROY D.
Everything was awesome and even though we had an issue on drop off he was very helpful and helped figure it out in the end..ROBERT P.
El cliente no dejó un comentario.Barbara W.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Mark O.
El cliente no dejó un comentario.Brian L.
None service was excellentNeal Z.
El cliente no dejó un comentario.jeff R.
El cliente no dejó un comentario.john A.
El cliente no dejó un comentario.John R.
Make sure that customers like myself can return the equipment without incident. I had problems with truck return due to the server not being able to find my location when I was right there on the lot. Customer service was no help either.Will H.
Tires should be checked. I had low pressure warning and the vehicle didn't indicate which tire so I had to guess, also had to purchase a gauge. Would have been nice to have one in the vehiclejoe M.
The online self-check in website needs some work as I had an issue trying to check the uhaul & trailer back in once I arrived at the drop-off location.Rachel T.
Nothing I had a great experienceAlexander V.
El cliente no dejó un comentario.Wilbert D.
El cliente no dejó un comentario.Dave M.
I did NOT rent a U-haul! I've told you already! This iS my e-mail address but the other info is not mine!vicki R.
El cliente no dejó un comentario.Robert M.
Everything was great.Charles V.
Nothing. Great experience.John G.
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