Comentarios del cliente para Additional Self Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Additional Self Storage LLC

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RICHARD F. en

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El cliente no dejó un comentario.

Sut O. en

Grado:

Nothing!

Trevor_Schindler S. en

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El cliente no dejó un comentario.

deborah S. en

Grado:

Nice employees!

Nancy W. en

Grado:

Stephen Schmidt was a wonderful customer service rep

Tracei S. en

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El cliente no dejó un comentario.

Samuel G. en

Grado:

Steve was extremely helpful!

Jason S. en

Grado:

Great customer service

Danielle D. en

Grado:

The inside of the trucks floor was sipping wet when picked up. The doors wouldn’t close unless you slammed them. The place I picked it up from even had to come out there and said something was wrong with the latch.

Stephen D. en

Grado:

The contractor site was excellent. The online experience was terrible. Set up my reservation and could not get my account verified. Spent almost an hour with tech support trying to just activate the account so I could do after hours pickup and finally got in. Logged out and went back to it later and the account disappeared again. The agent worked with me at the site to maintain some semblance of schedule and convenience, but without him and his coworker, it would have been a disaster.

Kathy B. en

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El cliente no dejó un comentario.

Reza H. en

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El cliente no dejó un comentario.

iLana L. en

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El cliente no dejó un comentario.

Gerald P. en

Grado:

The vehicle was dropped off after hours and the gate was closed. Parking was very tight. I would have waited until the next day, but the office did not open until 9:00 AM. Overall, this location and the hours are extremely inconvenient.

Francois J. en

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El cliente no dejó un comentario.

desiree B. en

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El cliente no dejó un comentario.

John F. en

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El cliente no dejó un comentario.

Susan C. en

Grado:

Friendly staff. Very courtsous. Excellent service.

Jim S. en

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El cliente no dejó un comentario.

Jade E. en

Grado:

I've come to this location a few times over the last 3 years to purchase boxes, tape & mattress protectors but this is the first time renting a truck. Picking up and dropping off the truck was very easy and the employees are always very friendly and helpful, I definitely recommend this place. Thanks!

Juan R. en

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El cliente no dejó un comentario.

Lindsay B. en

Grado:

Stephen was seeming very tired and was not very friendly. The process was slower than normal. However, the equipment, price, and cleanliness of facility were great. We will try again!

Kristin S. en

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El cliente no dejó un comentario.

Gary A. en

Grado:

Fix the computer system upon check-in at the store. Very slow and was printing multiple pages of the same forms in different font sizes.

Matt H. en

Grado:

We ordered a dolly online but it was not available at the location where we picked up the truck which was very inconvenient. We had to go to another location to get the dolly and get another contract for that item specifically despite requesting them both at the onset.

THOR M. en

Grado:

We ended up having to rent for 3 days when we were only 2 hours over the time. That was extremely disappointing.

Frances T. en

Grado:

El cliente no dejó un comentario.

JADE E. en

Grado:

Nothing, my experience was very easy.

Daniel B. en

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El cliente no dejó un comentario.

MELISSA S. en

Grado:

Don’t send a customer with a 26’ truck to a location that has NO space to park the truck but in the fire lane!

Juliana V. en

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El cliente no dejó un comentario.

Dwight L. en

Grado:

This rental experience could not have gone better!! Thank you for your courteous and efficient service.

lorie H. en

Grado:

Person behind counter did not ask about ending mileage and did not know if we would be charged additional mileage for farther away drop off location. Not helpful at all.

en

Grado:

I received the truck with 1/2 tank but when my husband brought it back it was full. When I realized this, I asked for a credit and was told that we could not receive that. I would like to request a credit towards another rental.

joy H. en

Grado:

Super nice people ar the mill plain and hearthwood srore! Thanks

Kristi H. en

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El cliente no dejó un comentario.

DAVID P. en

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El cliente no dejó un comentario.

Michelle M. en

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El cliente no dejó un comentario.

Juliana V. en

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El cliente no dejó un comentario.

Tom G. en

Grado:

Have not received a receipt for my recent rental?

MATT T. en

Grado:

The location didn’t want to accept our large truck and asked to go to a new location for drop off.

Maryline C. en

Grado:

The customer service was great!!! I can't think of anything that could help improve the service. Thanks for the great experience!!!

ANGELA S. en

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El cliente no dejó un comentario.

Cindy H. en

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El cliente no dejó un comentario.

Sarah G. en

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El cliente no dejó un comentario.

deirdre S. en

Grado:

Agent was very helpful even though I was scheduled at different drop off location. He saved me having to pay cab fare home. Apologized to him for miss understanding. Explained to me there returning process.

Sammy K. en

Grado:

El cliente no dejó un comentario.

Greg W. en

Grado:

The inside of the truck was totally filthy there was peanuts all over the floor the windows were dirty with dogs mirrors dog knows there was crumbs everywhere I literally had to wait down the street will because it was soaked in PUP was not a very clean rag I know you haul does better than that

Pam R. en

Grado:

El cliente no dejó un comentario.

susan B. en

Grado:

Both Tyler and Steven have excellent customer service skills!

Kent S. en

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El cliente no dejó un comentario.

Patrick H. en

Grado:

Easy pick-up and drop-off. No problems at all.

Karen H. en

Grado:

Received great service from attendant. He made the rental process fast and problem free.

Jerry T. en

Grado:

I thought the vehicle was in fantastic shape, but I thought the customer service that was provided in getting the vehicle and when returning it was 6 stars. The individual was very accommodating and was very efficient.

CHARLES G. en

Grado:

Great service!

Elizabeth C. en

Grado:

I had a lady pay for my uhaul and they charged her the full amount and they charged me a full amount and I should not have been charged no more than $15 not very happy

Richard P. en

Grado:

Truck needed washed. Bug splatter on windshield made it hard to see out.

Virgil B. en

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El cliente no dejó un comentario.

Deborah W. en

Grado:

The U-Haul representative did an excellent job.

Timothy S. en

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El cliente no dejó un comentario.

Polly S. en

Grado:

I had forgot to fill up the gas tank even though we had time but the employee didn't ask us if we had. I apologize but it also cost me more than if I had filled it up myself. I would suggest them asking the customer if they did fill up the tank so it doesn't cost more to the renter and also doesn't make the company have to take extra time to fill it up. My only kinda complaing.

Dani D. en

Grado:

El cliente no dejó un comentario.

Daniel C. en

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El cliente no dejó un comentario.

Lauren C. en

Grado:

El cliente no dejó un comentario.

Andy N. en

Grado:

The truck is really really worn out, bordering on unsafe. The steering has a ton of slop in it. It's the worst Uhaul I've ever used

Fred B. en

Grado:

Truck needs mechanical or replaced.

DONALD Y. en

Grado:

This location provides the best customer service I've ever experienced and they want to make sure that every detail is taken care of.

rhoda D. en

Grado:

El cliente no dejó un comentario.

David N. en

Grado:

Awesome experience!

Dina B. en

Grado:

The cab of the truck was fairly dirty.

Jens A. en

Grado:

El cliente no dejó un comentario.

Don Y. en

Grado:

No improvement needed! Steven did an outstanding job, gave great customer service and made the process easy and seamless thank you again!

Beryl C. en

Grado:

Very clean truck in excellent condition.

Susan F. en

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El cliente no dejó un comentario.

Lucas V. en

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El cliente no dejó un comentario.

Cole S. en

Grado:

GREAT CUSTOMER SERVICE!!

Rodney F. en

Grado:

your computers are very slow.

Debrah A P. en

Grado:

The truck we rented is getting a bit "old and rickety," but overall the experience was very efficient and pleasant.

Ersel A. en

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El cliente no dejó un comentario.

Howard W. en

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El cliente no dejó un comentario.

Anthony N. en

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El cliente no dejó un comentario.

Mohammed A. en

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El cliente no dejó un comentario.

KERIC B. en

Grado:

The whole experience was great would go to this place again.

Role S. en

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El cliente no dejó un comentario.

Jason H. en

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El cliente no dejó un comentario.

Debbie B. en

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El cliente no dejó un comentario.

Debbie B. en

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El cliente no dejó un comentario.

Jed C. en

Grado:

Very friendly staff!

Doug R. en

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El cliente no dejó un comentario.

Michael E. en

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El cliente no dejó un comentario.

Matt P. en

Grado:

Very helpful, Quick service.

Deborah W. en

Grado:

El cliente no dejó un comentario.

Frank C. en

Grado:

Not the fault of the location at all. But NONE of the 12V charging ports on the dash worked at all. The one in the glove box did if you messed with it for awhile. That meant I had to pull off several times for hours to charge my phone I had my directions streaming on. It added a lot of hours to my drive and I barely made my flight in Tampa to fly back to drive my personal truck to Kissimmee.

Elizabeth S. en

Grado:

El cliente no dejó un comentario.

Jane D. en

Grado:

Not a thing except maybe have a larger truck available Great service tho.

Stephen T. en

Grado:

Truck was not at the site I requested, nor the time I requested.

robert C. en

Grado:

A great experience through and through

Alexander T. en

Grado:

El cliente no dejó un comentario.

Casey W. en

Grado:

El cliente no dejó un comentario.

Palokoa J. en

Grado:

None