Comentarios del cliente para Additional Self Storage LLC
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Additional Self Storage LLC
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Garrett P. en
No one was available in the office initially and when I called the phone number listed on the rental contract I was answered by someone who gave me run around and attitude and did not seem to want to come check in the trailer. Eventually someone else saw us parked there and waiting for assistance and took care of quickly and in a professional manner.
Cameron K. en
Very helpful and a quick process
John P. en
Josh did a great job getting me set up and heading out quickly. Uhaul trailer handled great and it fit the full size bed, sofa and other furniture easily.
Larry B. en
Continue your great attude and friendly atmosphere. Best place ever that we rented from.
Stephen B. en
Josh did a great job. I never even had to unhook. I drove my car on and then off in Marina Cove. The low deck made this possible too. We never used the ramp!
Larry R. en
I was great working with Additional Self Storage LLC for my U-Haul truck rental drop off. Very professional and friendly!
Duane D. en
advise your customers to load your uhaul app on yor phone to start with
Teresa S. en
Super friendly and efficient staff.
Marshall S. en
Jayne and Josh are extremely helpful and super-nice.
Ron P. en
Such a contrast in customer service. They went out of their way to accommodate my needs. Check out was very easy..a live face is sometimes better than technology
Anthony M. en
Very nice couple.
Balwinder D. en
Very nice girl excellent service
Nestor D. en
excellent customer service.
Bruce F. en
The gentleman that handled our pick-up was very nice, did an excellent job hooking up the trailer and explaining everything to us about the trailer. Highly recommended
Taryn L. en
The manager was extremely nice and helpful! Was not expecting to get as good of service as I received. She went above and beyond to make my move easy!
Amy M. en
Nothing!
Terry M. en
Good business to work with.
Carol E. en
Customer service awesome!! Can’t remember the lady’s name, but she was one if he nicest people ever.
Mike L. en
The couple (Jane and Josh) were very friendly and courteous. Great customer service. The truck ran great and hauled the load with ease. It was easy to drive and really made the move a lot more efficient. thank you for both of them and their service.
MARSHALL S. en
The flat dollies U-Haul rents should have two locking wheels, so the dolly doesn't move when you are putting something (heavy) on it.
Brian D. en
These people have been amazing! They have been incredibly accommodating to my my throughout our move to a new home.
Timothy R. en
I had to fix the trailer lights myself and had no help and I still haven’t got my refund for my double charge
bob W. en
The windshield was dirty. More important, the gas tank was at half full. I didn't know how much gas I'd need, so I had to fill the tank. When I finished, I had just under 3/4ths of a tank. You guys got several gallons of gas for free. The tank should be full, and returned full. That's fair to everyone. I signed up to get the truck from a location on 4th Plain. You all switched pickup locations and didn't tell me; and switched pick-up times. If the new location hadn't called to confirm; I'd been one unhappy camper !!!
Donald R. en
Great place to rent a trailer or truck! Awesome couple managing the place too! I will use this location for all of my U-Haul needs in the future!
Mark M. en
Improved signage would help. The location is not readily visible from the street.
Becky P. en
service was awesome!!!!!
Michael B. en
Awesome from begining to return !!!!
Jerry W. en
Really nice customer service I like it there
Rodney H. en
It was a great moving experience the truck was in excellent condition.
MINH N. en
Great service and quick
Shannon A. en
Very pleased with the entire experience!
Scott K. en
It was very quick check in and check out. I don't recall the employees name that assisted me but she did an awesome job and was very friendly and helpful.
jean S. en
I was very satisfied with the service we received.
Theodore S. en
I did online check in at this location so I can’t speak to their offerings except that they were very friendly on the phone. The truck was dated and clunky but as a third party, that’s no reflection of them.
Robert H. en
Awesome people when I picked up and dropped off.
francisca B. en
Keep doing what you doing by given excellent service
Gerald B. en
Location was closed when I dropped off the tow dolly. So I cannot really review the location.
Jerry S. en
Truck was not clean
Michael F. en
The truck was clean and ready for me, the staff was super friendly and helpful. The trucks steering needs to be fixed it was very loose and wanted to wander
Anita R. en
awesome service - thank you
Matt E. en
Outstanding customer service!! Will most definitely rent from again, and this location specifically.
Karl K. en
There is not much space to pull a 26' truck with trailer into this lot.
JAMES B. en
Speedy, friendly service. No waiting.
Kristofer F. en
Attendant was helpful. Location was very difficult to get into. The parking lot was not level and there for the gas gauge showed lower than the fuel level actually was. The truck had some major issues. The seat belt did not work correctly and should be repaired ASAP. Also the steering has some play in it and should be repaired. The body of the truck was very damaged, and had been repaired many times. All in all, due to the condition of this truck it should be taken out of service.
amber W. en
Fix the front end of the uhaul a d the air leak in the door.
Laurita N. en
nothing
Kevin B. en
The proprietors were fantastic, no trouble!
ASHLEY K. en
Josh was very friendly and super helpful. Excellent customer service!!!
Sean K. en
Price was waaaay too much
David H. en
Employee was more helpful than I expected. I was really happy for the way they seemed to value my time and business.
Ellie K. en
Great experience except we were robbed on the gas. We went 25 miles and the fill up was 6.5 gallons which means we did not get a full tank of gas in the start, unless these trucks only get about 4 miles to the gallon!
AMY S. en
We feel that the deposit procedure should've been explained so we could have the opportunity to ensure uhaul had the correct address and have realistic expectations of the refund timeline. Otherwise this location was very professional clean and courteous.
JARED R. en
nothing
john D. en
Again a lack of customer service due to lack of manpower. The guy behind the desk was cordial and helpful but he had to stay behind the counter and could not help me unhitch the trailer.
Shannon A. en
Great service!
Walt J. en
I hate moving, the staff here really was helpful. Very polite, explained in detail what I needed to know to make this move work. Very very nice and a very clean location.
RICHARD L. en
Very helpful and went over everything before taking the trailer.
Michael M. en
Joash was great and did a good job helping me
merle W. en
very clean , professional !! out standing !! l