Customer Reviews for Additional Self Storage LLC
(Distribuidor de U-Haul del vecindario)

207 comentarios

4901 NE Minnehaha St   Vancouver, WA 98661

(360) 553-4922

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 553-4922

4901 NE Minnehaha St
Vancouver, WA 98661

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE M. 
Clasificación:
5.0

I returned the vehicle after washing out the container and was still charged a $25 cleaning fee. Very disappointed.

Peter O. 
Clasificación:
5.0

The person that helped us was very friendly and efficient

Jessica W. 
Clasificación:
5.0

Additional storage and their compatriots are fantastic folk and im glad to do business with them any day of the week

NICHOLAS J. 
Clasificación:
5.0

She was very friendly and helpful!

Jessica W. 
Clasificación:
5.0

The cab of the truck was not very clean but I said it was because I wanted to get going. However, the lady who helped me was most friendly and wonderful:) Also I have never had to use an app for drop off and I only realized I didn't do it right after.

CHRISTINA J. 
Clasificación:
3.0

The app did not work for after hours drop off. The 1800 number never called me back. I got ahold of the site when they opened, 5 hours after drop off and the lady kindly waved the convince fee. But she said the back looked like there was a Animal feces in the back?? It was clean when returned. But then she didn't charge me. Wrong truck??

Gabriel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gayle M. 
Clasificación:
5.0

Associate was exceptionally friendly and helpful.

Michael O. 
Clasificación:
4.0

Truck was out of alignment. The steering wheel vibrates a lot.

KEVIN S. 
Clasificación:
5.0

Everything was very smooth and professional as always there can be an leading incentive like rent 4 times get the 5th half off. Or rent three storage units at the same location get the truck free. Just a thought

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA P. 
Clasificación:
4.0

None: GREAT JOB

EUGENE M. 
Clasificación:
5.0

Staff was helpful.

richard J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio M. 
Clasificación:
5.0

The customer service and friendly attitude was refreshing

Jacqueline T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE B. 
Clasificación:
5.0

Superb customer service. Thanks for allowing me to extend my rental overnight. It proved to be very beneficial and I would not thought to have asked if not for your suggestion.

CHRISTOPHER L. 
Clasificación:
5.0

Awesome customer service

PETER R. 
Clasificación:
4.0

Spoke to the female manager, Josh*s wife, very nice lady. Forgive me,, I*m still tired and can*t remember her name which is on my paperwork. She assured me that Tyler would be checking me out for the pick up and would do a great job. I started the online check in...NO place to click " your online check in is completed...see you at this location , date and time." When I got to Tyler, I would not sign the contract till I verified the mileage and gas level reported on the contract white paper. The 15* truck had dead bugs all over the cab., the current trees dried leaves coated on the window shield wipers. The two equipment pieces were NOT on the truck yet. Time waster. So we went to retrieve the two rented equipment items and a BROOM. Tyler did a great job at clearing the leaves. Asked him if the tires air level and oil was checked? Tyler assured me it was done. When he started the engine it sounded awful/rough. And they had two days to get it ready. I have rented from your corporation at least 8 times. Worrisome, but nice people. Tyler was fun.

Angela E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantel F. 
Clasificación:
5.0

This place is awesome and super friendly!

MARIA N. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE C. 
Clasificación:
5.0

Nothing. It was exemplary all the way.

Jennifer P. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAULA RUST P. 
Clasificación:
5.0

Absolutely fantastic costumer service. Highly recommend these people running that place.

MONTEGOMERY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik U. 
Clasificación:
3.0

Used 24/7, uhaul couldn't find my phone. I had to download the app. It was a little stressful

Wendy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth H. 
Clasificación:
5.0

Great service, very helpful. Would definitely recommend

TODD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisbeth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Perfect efficient service.

SCOTT S. 
Clasificación:
2.0

Customer service is terrible.

Charlotte D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Molly N. 
Clasificación:
5.0

People were very helpful with the hitch hookup and setup.

Reiner W. 
Clasificación:
5.0

After the way this entire transaction was treated, from start to finish, I would NEVER recommend Uhaul services. I was disgusted by the lack of customer service.

Gordon H. 
Clasificación:
5.0

Additional Self Storage was amazing! They were helpful, friendly and absolutely great to deal with. Would recommended them to everyone who needs to rent a U-haul.

Josef Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto D. 
Clasificación:
4.0

El cliente no dejó un comentario.

John K. 
Clasificación:
4.0

No one was available in the office initially and when I called the phone number listed on the rental contract I was answered by someone who gave me run around and attitude and did not seem to want to come check in the trailer. Eventually someone else saw us parked there and waiting for assistance and took care of quickly and in a professional manner.

Garrett P. 
Clasificación:
5.0

Very helpful and a quick process

Cameron K. 
Clasificación:
5.0

Josh did a great job getting me set up and heading out quickly. Uhaul trailer handled great and it fit the full size bed, sofa and other furniture easily.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrado M. 
Clasificación:
5.0

Continue your great attude and friendly atmosphere. Best place ever that we rented from.

Larry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG T. 
Clasificación:
5.0

Josh did a great job. I never even had to unhook. I drove my car on and then off in Marina Cove. The low deck made this possible too. We never used the ramp!

Stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rithy H. 
Clasificación:
5.0

I was great working with Additional Self Storage LLC for my U-Haul truck rental drop off. Very professional and friendly!

Larry R. 
Clasificación:
5.0

advise your customers to load your uhaul app on yor phone to start with

Duane D. 
Clasificación:
5.0

Super friendly and efficient staff.

Teresa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

Jayne and Josh are extremely helpful and super-nice.

Marshall S. 
Clasificación:
5.0

Such a contrast in customer service. They went out of their way to accommodate my needs. Check out was very easy..a live face is sometimes better than technology

Ron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monte M. 
Clasificación:
5.0

Very nice couple.

Anthony M. 
Clasificación:
5.0

Very nice girl excellent service

Balwinder D. 
Clasificación:
5.0

excellent customer service.

Nestor D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan M. 
Clasificación:
5.0

The gentleman that handled our pick-up was very nice, did an excellent job hooking up the trailer and explaining everything to us about the trailer. Highly recommended

Bruce F. 
Clasificación:
5.0

The manager was extremely nice and helpful! Was not expecting to get as good of service as I received. She went above and beyond to make my move easy!

Taryn L. 
Clasificación:
5.0

Nothing!

Amy M. 
Clasificación:
5.0

Good business to work with.

Terry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY C. 
Clasificación:
5.0

Customer service awesome!! Can't remember the lady's name, but she was one if he nicest people ever.

Carol E. 
Clasificación:
5.0

The couple (Jane and Josh) were very friendly and courteous. Great customer service. The truck ran great and hauled the load with ease. It was easy to drive and really made the move a lot more efficient. thank you for both of them and their service.

Mike L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHIP S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHALL S. 
Clasificación:
5.0

The flat dollies U-Haul rents should have two locking wheels, so the dolly doesn't move when you are putting something (heavy) on it.

MARSHALL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

suzanne G. 
Clasificación:
5.0

These people have been amazing! They have been incredibly accommodating to my my throughout our move to a new home.

Brian D. 
Clasificación:
2.0

I had to fix the trailer lights myself and had no help and I still haven't got my refund for my double charge

Timothy R. 
Clasificación:
3.0

The windshield was dirty. More important, the gas tank was at half full. I didn't know how much gas I'd need, so I had to fill the tank. When I finished, I had just under 3/4ths of a tank. You guys got several gallons of gas for free. The tank should be full, and returned full. That's fair to everyone. I signed up to get the truck from a location on 4th Plain. You all switched pickup locations and didn't tell me; and switched pick-up times. If the new location hadn't called to confirm; I'd been one unhappy camper !!!

bob W. 
Clasificación:
5.0

Great place to rent a trailer or truck! Awesome couple managing the place too! I will use this location for all of my U-Haul needs in the future!

Donald R. 
Clasificación:
4.0

Improved signage would help. The location is not readily visible from the street.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaylyn P. 
Clasificación:
5.0

service was awesome!!!!!

Becky P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wally L. 
Clasificación:
5.0

Awesome from begining to return !!!!

Michael B. 
Clasificación:
5.0

Really nice customer service I like it there

Jerry W. 
Clasificación:
4.0

El cliente no dejó un comentario.

steve G. 
Clasificación:
5.0

It was a great moving experience the truck was in excellent condition.

Rodney H. 
Clasificación:
4.0

El cliente no dejó un comentario.

WALTER S. 
No se han enviado comentarios para esta ubicación.

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