They were a great help when the self service wasn't working. Took care of all of my needs and went above and beyond. I would highly recommend them to anyone.
Tony W
Customer Reviews for Addison Golf Carts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you so much. Will rent again when our daughter finds a place.
FRANK WNot a thing. Customer Service was awesome
Alan FWent smoothly
Michelle PMr Randy was very nice and even met us after hours since we were in town and wanted to do some sight seeing before renting the trailer. Would definitely rent from this location again.
Tonya Hno problems all, thanks
Charles OThe automated drop off process did not work. No one was at the desk, even though it was during business hours. Someone on a tractor came to help. He couldn’t get the app to work either.
Leonardo SThis location was amazing and the man was super nice! Our experience at our original location of reservation was HORRIBLE!! Our truck was not there, they were extremely rude, and did not in any way try to help us in our semi-emergent situation.
Caleb COwner of Addison Golf Carts did not return my calls when I was returning the trailer. I had slight damage to my vehicle. I do not think the uhaul trailer was hooked up correctly by Randy at uhaul at Addison Golf Carts.
Lawrence VAGain, more of a corporate issue of lack of communication and compensation.
EDWIN SDifficulty with getting my truck. Tried the 24/7 contactless and had some issue. But once I was able to speak to the “correct” person all was well.
Joey MThe location in Addison was excellent and Randy White was most helpful!
Terry ROUTSTANDING CUSTOMER SERVICE! MR. WHITE WAS AWESOME! THANKS SO MUCH!
Dustin RVery helpful. Both pickup and drop off were excellent.
Bill COur problem wouldn't where we picked or dropped off our U-Haul truck our problem is with U-Haul corporation they lie and accused threatened they called my mother a disabled woman with heart conditions and accused her of not returning the truck told her they were going to put her in jail for theft I will never rent from U-Haul again and I will never recommend anyone I know. The way they treat their customers is very unprofessional and unacceptable
Deborah KEmail receipt provided an incorrect contact number for this location. I was able to get the correct by calling the person I picked the trailer up from.
ROB J