Customer did not leave a comment.TERRY ALAN M.
Customer Reviews for Adams North American Repairs LLC
(U-Haul Neighborhood Dealer)
Shelby Township, MI 48317
Services at this Location:
- Mon–Fri8 am–5 pm
- Saturday9 am–1 pm
Special Operating Hours
- 12/16/2023: Closed
- 12/25/2023: Closed
- 1/1/2024: Closed
- 1/27/2024: Closed
- 1/28/2024: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Charges were higher in the end. There were 3 totals all were different. Gas cap was an issueEdward T.
As always - TOP NOTCH customer service!!! After a exceptionally poor experience with another local company, we were happy to be back with Adam and Jess, making everything smooth and simple.Danielle E.
Customer did not leave a comment.Jeffrey A.
Customer did not leave a comment.MILEN M.
Customer did not leave a comment.Michael W.
Customer did not leave a comment.Bradley H.
Customer did not leave a comment.ADAM B.
The truck had steering issues and had about 3 inches of play. I called U-Haul and they said I would have to call roadside. I was a ways away from where I pick the vehicle up so I call roadside and they said they would have to send someone out to try and fix it. I said I don't have time and asked them to find me another truck around where I was and they refused and said if I turn the truck in somewhere else I would have additional charges. I said forget it and I'll just drive the truck! Finding me another truck I'm sure would have saved your company money rather than having to send roadside! I just could not believe the lack of customer service. I expected to rent a reliable vehicle and I didn't have time to wait around for roadside! Very poor way to deal with a situation like this!Benjamin L.
Customer did not leave a comment.Ricardo N.
Customer did not leave a comment.Alexandre W.
Customer did not leave a comment.Christopher G.
The truck was clean but not in good running condition. The truck didn't get into drive or reverse easily. The passenger side mirror wasn't able to adjust. I don't think the gas gauge was working either. During the entire time I had the truck it didn't move not while driving or when I put gas in itBrandon B.
Very good people very good place and good customer serviceRONY B.
I met none of the staff, as we parked the truck after hours.Richard R.
Customer did not leave a comment.MIKE V.
Customer did not leave a comment.Jerome R.
Customer did not leave a comment.KEVIN THOMAS M.
No camera on the back.Raymond S.
Thank you for everything!paul V.
Customer did not leave a comment.joe S.
I paid for items that I never received and I had mobile check in and that was never explained to me so I sat there thinking the person left without giving me a truck. Overall, yes I got done what needed to be done however I didn't have the tools (hand truck) that I paid for to get the job done.katrina J.
Was perfectJEANNA S.
The U-Haul reservations messed my order up with Adams North American Repairs LLC. When I went to pick up my truck they had everything messed up. Adams North American Repairs LLC got me on the right track and very pleasant to deal with. Thank you!!TOM S.
Customer did not leave a comment.Stephen F.
Very friendly staff. A lot of ease overall.felicia R.
Keep doing what you're doing.Michael A.
Customer did not leave a comment.Sally P.
Customer did not leave a comment.BASHAR A.
Customer did not leave a comment.Rasha B.
Adam is phenomenal in his customer serviceRONALD M.
Easy to drop off truckTony C.
The muddy puddle wasn't fun but the staff and the pup were excellent. Very friendly, easy to talk to .tarah R.
Love this uhall location! Fast and friendly service every time.Brian P.
Nothing at this timeKurt M.
We will continue to return to Adam's North American Repair because of the superior customer service. Adam and his team go above and beyond - even working with last minute changes. They treat you like family.Danielle E.
Customer did not leave a comment.Michael S.
This is my go-to in the area, even though other locations are closer. Their staff is welcoming and easy to work with.Danielle E.
Customer did not leave a comment.Carl W.
Customer did not leave a comment.MIKHIAL B.
Customer did not leave a comment.Laura P.
I rented the 20' truck and it was in excellent condition.Mary V.
Customer did not leave a comment.MARY V.
The U-Haul app is buggyMichael B.
Overall a great experience in every way. Quick, no waiting and very understanding!Larry A.
It would be nice if the interior of the vehicle and the interior windows and exterior mirrors were CLEANED.TIM C.
The staff is always attentive and makes me feel welcome and appreciated!Danielle E.
Employee was very polite and helpful. Good experienceJames S.
Customer did not leave a comment.Robert P.
Customer did not leave a comment.Kimbery R.
Windshield dirty, cab had multiple left over containersKevin O.
Customer did not leave a comment.leroy C.
Customer did not leave a comment.Betty W.
Awesome, thank you?Maksym M.
Customer did not leave a comment.Derek M.
Perfect and easy pick up and drop off. Clear instructions and friendly staff.Albi J.
There isn't much room to pull your truck in. They were very quick and friendly.Cassie G.
Really nice peopleTIM R.
Customer did not leave a comment.Micaela R.
Customer did not leave a comment.Gerald F.
Customer did not leave a comment.Bailey R.
Equipment was old but did the job.KEVIN R.
Customer did not leave a comment.JOSEPH M.
Customer did not leave a comment.Jim G.
Thank you!Cristian M.
Customer did not leave a comment.Amir M.
Customer did not leave a comment.JEFFERY S.
Because it handles U-haulrobert G.
Customer did not leave a comment.Sumit D.
Customer did not leave a comment.Travis K.
The owner seemed like a cool dudeAlexander D.
Customer did not leave a comment.Jeff B.
Smooth rental experience.Micheal K.
Customer did not leave a comment.bruce B.
Customer did not leave a comment.jason D.
Customer did not leave a comment.James H.
Customer did not leave a comment.STEVE O.
Dirty, cracked window, on empty. Poor customer service.Debra L.
Customer did not leave a comment.Jim F.
Customer did not leave a comment.asya G.
Car smelled like weedCONNER K.
I would not recommend u haul to anyone. Uhaul changed my.location pick up twice and I had to pay mileage from where the changed it to. Also I had movers ready to go and had to cancel them. Uhaul is Unfair to customer with no considerations for inconvenience. Adams north American was great! Unlike uhaulAnna E.
Customer did not leave a comment.ron P.
Customer did not leave a comment.JAMES JOSEPH O.
Customer did not leave a comment.Mae W.
Customer did not leave a comment.THOMAS F.
Customer did not leave a comment.Lary S.
Everything went great!!Michael R.
Very fast & easy. Nice folks in office. I'll use them again. I only wish they had Van's and boxes.Patricia C.
Customer did not leave a comment.John P.
Customer did not leave a comment.ADAM B.
Customer did not leave a comment.Sam L.
Nothing :) We enjoyed using Adams North American. We try and use local businesses as they take pride in their business, and community.Matthew D.
None Went well. It took only minutes to Drop off. Adam was extremely helpful 😊Greg A.
Customer did not leave a comment.Staiver J.
Very accommodating- we appreciate the staff and ease of rental.Danielle E.
Don't charge additional fees days later. Clean the truck.Regina G.
This location has a Great team that makes you feel welcome the moment you walk through the door. At a time when it seems like even "Good" Customer Service is non-existent, the Adam's Auto Repair location not only provides professional and courteous service for your rental needs, their experienced team can accommodate your auto service/repair needs as well. TYVM!Mae W.
Customer did not leave a comment.CHRISTOPHER K.
Customer did not leave a comment.Scott S.