Customer Reviews for Adams Family Services
(Distribuidor de U-Haul del vecindario)

32 comentarios

2656 S Loop W Fwy   Houston, TX 77054

(832) 730-3838

Horarios de la ubicación

  • Lun. - vie.: 11 a. m. - 8 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(832) 730-3838

2656 S Loop W Fwy
Houston, TX 77054

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 11 a. m. - 8 p. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I love picking up remotely not having to wait in line or standing among others. Thank you for great services.

Fiona W. 
Clasificación:
4.0

They did not provide the dolly I paid for.

Sandra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODY J. 
Clasificación:
3.0

It was an inconvenience to preorder equipment & not have it available the day of move. & I've tried to call during the week but nobody answers

Erick S. 
Clasificación:
5.0

Great people skills.

CHARLES A. 
Clasificación:
4.0

Place, service and trucks were all awesome. Fast and friendly service would definitely continue to do business with the Adams Family Services!

Donte L. 
Clasificación:
1.0

There was no gas in the vehicle even though the employee said there was 1/4 of a tank. I took pictures of the gas gauge with the mileage included. The vehicle also did not have working air conditioning. I did not get what I paid for.

Randall A. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth R. 
Clasificación:
3.0

I dropped the car dolly at the specified location. I was not familiar with the online return process. I made several calls to the agent, but kept going to voicemail. I was worried that the transfer of responsibility had not taken place. Anyone could go and back-up to that tow dolly, drive off and I would be responsible. Eventually I contacted customer service. They said that notes would be made on my agreement that the item was returned.

Gary G. 
Clasificación:
5.0

Awesome staff, friendly, and resourceful.

CHARLES A. 
Clasificación:
5.0

Great people, friendly and resourceful

CHARLES A. 
Clasificación:
4.0

I ordered and paid for a Dolly, but it was not there.

rasoul H. 
Clasificación:
1.0

Very bad very bad very bad very bad

HUSSAIN A. 
Clasificación:
5.0

I do not know the name of the person we worked with, but they were incredibly friendly and helpful! Give them a raise!

CODY M. 
Clasificación:
5.0

Fast and good customer service 😃

CHARLES A. 
Clasificación:
5.0

Nothing the Staff was very courteous

Arthur D. 
Clasificación:
3.0

The system is trash

Brandon G. 
Clasificación:
5.0

AWESOME STAFF!

DESNI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keshia R. 
Clasificación:
5.0

Personal amable

Alexander D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chi A. 
Clasificación:
5.0

Mr. Adams was kind, helpful and fast. Good energy at this location.

Lashay H. 
Clasificación:
5.0

Charles provided excellent customer service

Charmaine S. 
Clasificación:
1.0

The workers within the office were not wearing a mask although we were in close quarters. I was given the keys well past the time of my pick up because the rep was out on a personal call. Upon returning he informed me on how he would usually be "off of work" around the time of my appointment. 2 out of 5 stars and that's only because of the rep I spoke with over the phone who assisted me in obtaining a vehicle.

Cordarrius W. 
Clasificación:
3.0

The website for pre-booking online needs to indicate if the place is capable of picking up rentals before it is open via the app or website on your mobile phone. When I went in there at my 8am time slot to get the rental the website told me to come back at 11am when the location opens. The person at the location working there did a great job with what he was able to do so it's not a fault of his location it is a fault of the online service. One note for the location is that it needs a drop box for the keys to go in when you drop off the vehicle.

Brian B. 
Clasificación:
5.0

FAST, CLEAN, AND PROFESIONAL SERVICE.

CHARLES A. 
Clasificación:
3.0

There was a large crack in the side of the truck which caused water to get in and on my belongings.

natalie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANA C. 
Clasificación:
3.0

If I reserve a dolly I hope there will be a dolly so please you can do it better

Jose Maria H. 
Clasificación:
1.0

Adams Family Services was very disorganized. No answering of the phone, no details on office location (inside an office building). Trailer locked and had difficulties getting it unlocked. Could not hook up the trailer. Had to hook it up myself. Had difficulties with lights. They were no help. Sent me to another location to get assistance.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lashanda M. 
No se han enviado comentarios para esta ubicación.

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