This comment has nothing to do with the pickup or dropoff location. The offer for one month of free storage seems like a scam. When I called Uhual to use this offer, there were no available participating locations where I now live. The only available option was to PAY for the storage. Can you say deceptive business practice?Lonnie T.
Customer Reviews for Adam & Son Rentals At Briargate
(Distribuidor de U-Haul del vecindario)
Colorado Springs, CO 80920
Servicios en esta ubicación:
Horarios de la ubicación
9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
- Martes - Jueves:
8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
8 a. m. - 12:30 p. m. / 1 p. m. - 5 p. m.
8 a. m. - 11 a. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I love the contactless app check-in to return, excellent.STEVEN H.
El cliente no dejó un comentario.CARLY F.
Tough to get the truck online when the pick up location was closed. It was also very hard to unlock the box and get the keys out. No customer service is NO CUSTOMER SERVICE!!Deirdre S.
El cliente no dejó un comentario.JEREMY B.
Everything went great with the truck and our move. My only issue was with the amount of fuel indicated at the beginning. I did take a pic and adjust in the check out process, but 15 miles later the needle had moved 1/8 of a tank. It seemed like too much movement. This is the first time renting a uhaul in a while and this procedure was incredibly easy. The staff at Adam and Son was very friendly and helpful. ¡Gracias!MICHAEL V.
Derrick was great. Very friendly and helpful!MICHAEL H.
El cliente no dejó un comentario.Joesph John Kevi R.
El cliente no dejó un comentario.MICHAEL L.
I don't know, maybe hand out cotton candy and have monkeys!!!richard H.
El cliente no dejó un comentario.Marcus A.
El cliente no dejó un comentario.BRADLEY B.
The pick up process was fast and easy and the gentleman helping us was very friendly and helpful. We wouldn't hesitate to pick up from this location again.CODY W.
Tonya Lefevre was excellent to work with on this rental. She explained everything very clearly in a friendly, professional and knowledgeable way. I will definitely recommend this location to others in the future.CLAUD K.
El cliente no dejó un comentario.ROBERT M.
Very friendly and helpfulJoshua L.
Fast and friendly service!Karin P.
El cliente no dejó un comentario.Rocky S.
El cliente no dejó un comentario.MATTHEW N.
Friendly people, very professional, will go extra mile to make sure customers are happy.Vadim K.
El cliente no dejó un comentario.PETER LEONARD M.
Greeted upon arrival and turn in was quick and super easy! Lady that assisted us was fantastic!Stacey D.
Much to my disappointment I was supposed to receive a call on May 23rd to confirm the time pickup location of my UHaul truck. But no instead I had to called UHaul then was transferred to another location for someone to locate my truck and it wasn't even in the town I lived in at that time. I had to drive 45 miles one-way to get my truck. Needless to say, this completely put a damper in my day to start packing the truck. Definitely not very good customer service. Busy or not, follow through with your obligations as an organization.ANN N.
El cliente no dejó un comentario.CHRISTOPHER D.
The vehicle I rented, a 20 ft. truck was utterly filthy. Had obviously not been washed in many, many miles. Windshield was thoroughly covered with bugs and road debris so bad I had to stop and wash it myself. I also rented a dolly and 2 furniture rollers. They were missing a furniture roller requiring I make a stop at a u-haul distribution center to pick up the additional dolly.GARY T.
El cliente no dejó un comentario.DENNIS L.
El cliente no dejó un comentario.Trenton J.
The custumer service was OUTSTANDING from pick up to the return, very customer service friendly facility, will definitely rent from them again!â˜†â˜†â˜†â˜†â˜†CRAIG M.
El cliente no dejó un comentario.daniel C.
Check the truck before renting it out the first truck had a flat tire 4" hole on the side . They sent me to another location to pick up a truck at a liquor store. They did not have a tow dolly then they sent me back to the first rental to pick up the tow dolly . ðŸ˜¤ That's how my day started !RAY T.
The 26 ft truck was not cleaned, the cab smelled of smoke. Also the A/C stopped working on my trip. Definitely the truck was not maintained.HECTOR M.
Horrible experience turning in the truck. The location had closed and the online check in wasn't operating so I spent an hour on hold w/ uhaul to figure it out. Ugh. The location was fine and the truck was clean and full of gas.BRIAN G.
El cliente no dejó un comentario.TIMOTHY B.
El cliente no dejó un comentario.daniel C.
I cant think of any changes needed. All the employees were amazing both times I have rented from this location. I will definitely rent from there again.MICHAEL J.
Moved here from NY and had a bad experience with delivery companies. These guys were absolutely FANTASTIC and helped us out tremendously. Definitely would use them every time and will highly recommend them.TERESA Z.
El cliente no dejó un comentario.JAMES P.
Nothing. Representative was very knowledgeable, fast and friendly. Would definitely use again.Richard M.
Adam and Sons was a great location, clean and very helpful.Kevin T.
The lady that helped me was very rude ! I told I didn't have my reading glasses to give her my drivers license number and she asked me are you sure you ?you just need reading glasses? And she asked me how manny fingers am I holding up . When she showed the U Hual ! She rudely asked me again are you sure you just need reading glasses ? I WILL NEVER RENT ANOTHER U HUAL AGAIN IF THAT IS THE KIND OF CUSTOMER SERVICE I AM GOING TO GET !!!!!Anthony M.
The customer service at this location was fantastic. The vehicle was clean, but had some issues with the alignment and was pulling. The trailer sadly smelled like someone had used it to transport marijuana.CHRISTINA C.
El cliente no dejó un comentario.GREGORY N.
I really appreciated the prompt customer service here. When I returned the trailer, they made the process fast and easy. They also declined to charge me extra money even though I was a little late retuning.Stephen C.
El cliente no dejó un comentario.Ed B.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Jerry G.
Because I dropped after hours, I cannot fully respond to the questions. It was daylight, so I dId not note the parking area lighting. I received my final receipt timely, so the drop location processed my return soon after opening for business in the morning.JAMES K.
El cliente no dejó un comentario.Jeffery F.
Charged much more than expected, rented a van and trailer, used a debit card charged a credit card fee for trailer, but not van . They just come up with charges!Seth H.
Better phone support. (From U-Haul)Very difficult to get the info ahead of time so no surprises on day of pickup. Ie. what height should hitch be for certain trailer. When reserving trailer I wasn't asked if I was a senior, I would appreciate a senior discount. How about an early return credit? I only had the trailer 3 days but had to pay for 5.DAVID C.
DON'T do it!!! In the end they will bleed you out of money! The staff was friendly and polite in the beginning; however, the trailer had an electrical issue. Prior to pulling this load I had my oil changed and a diagnostic run so I know all was well with my auto including the battery. The lights/brake hookup drained my battery on our first run and I had to purchase a Noco jump starter which should have had half charge according to the Uhaul guy - Nope, so add yet another rental day. Then come to find out the Noco had to charge for a full 24 hours prior to use! So three days of uhaul charges and the issue was their equipment! Love my new little Noco but what should have cost $50 for a day ended up hitting my bank account for $171 and then another $114 plus the Noco at another $179! And I know it was their issue because of the nature of the issue and my having had all my systems checked the day before. Hire movers!Lisa S.
El cliente no dejó un comentario.STEPHANIE W.
The guys in the office were great but the truck was dirty and smelled of cigarettes which I'm allergic so now I'm an issue with my lungs. One of the things corporate needs to do is put a No Smoking in our trucks campaign out. There will be a $250 charge to clean the cab out if you do. Plus I arranged for the truck and hauler online to the Trailer place in Palmer park but ended up having to go to two 2 different places not good business practice.MARION C.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.BENJAMIN H.
El cliente no dejó un comentario.Justin T.
They tried charging me when I never picked up the truck because there keys were not in the box. Biggest load of crap ever fuck that place. Desputing all changesalex C.
El cliente no dejó un comentario.DEBORAH S.
No sign out front saying uhaul. Didnt know if I was in the right spot.Derek F.
El cliente no dejó un comentario.Jeffrey T.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Hayden J.
El cliente no dejó un comentario.Thomas S.
I left the truck in the appropriate area and checked the truck in over the app.Anthony D.
Best Uhaul location I've ever used. Super friendly staff!JEFFREY K.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.SAMUEL O.
Great customer service from this location. Cassandra was EXTREMELY helpful.Andrea N.
El cliente no dejó un comentario.CHRISTINA M.
I've had precious help from Adam and Son, who provided me with my uhaul truck rental and can only rave about the staff. Great team and friendly support from initial "check in" to "check out". Thanks for the help moving!!Lauren C.
El cliente no dejó un comentario.Christopher P.
El cliente no dejó un comentario.Lisa M.
El cliente no dejó un comentario.CLINTON E.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.Jessica S.
El cliente no dejó un comentario.Michelle V.
El cliente no dejó un comentario.PETER L.
The person helping us didn't know how to use his computer and gave us incorrect and incomplete information.RUSS R.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.CHRISTOPHER S.
El cliente no dejó un comentario.Troy O.
Please consider parking the vehicles head out so your customers' very first moments in their rental aren't backing out of a tight space into a busy parking lot.Andrew C.
Those guys were really helpful and performed their jobs above standard 10/10 would recommend to someone if I had any friends in Colorado SpringsPedro P.