Comentarios de los clientes para ACR Motor Works LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de ACR Motor Works LLC

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Stephanie W.
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El cliente no dejó un comentario.

Brian L.
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El cliente no dejó un comentario.

Gerald H.
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El cliente no dejó un comentario.

kalman R.
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The location may be fine. I wasn't for me as I had to travel quite far to get there.

Raymond D.
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Very helpful and prompt

KATHLEENM J.
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nothing everything was great.

Joseph C.
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Guy there was great did everything he could to get the size truck I needed

michael B.
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El cliente no dejó un comentario.

Roger M.
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El cliente no dejó un comentario.

Zachary J.
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El cliente no dejó un comentario.

kathleen C.
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I will definitely use this place again when I need a rental. Joe was great. He was very polite, knowledgeable and answered all my questions. A very good experience. Thank you Joe!

John C.
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El cliente no dejó un comentario.

Dennianne M.
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They did not have my utility dolly ready for my 730am pick up, so while I was able to use the mobile app to get my truck at 730, I had to wait until 9am when they place opened to get the dolly, and they had no clue I even rented one. I had to pull up my contract to prove it to them. This delayed our move by and hour and a half.

Heidi S.
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El cliente no dejó un comentario.

Jennifer F.
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El cliente no dejó un comentario.

Dammin S.
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I have no complains about the location BUT Uhaul charged me wrong. THE SECOND TIME IN TWO MONTHS. I rent from uhaul at least once a month. I rented a van from this location for $99 with 100 miles included and $0.39 per extra mile in the agreement. BUT uhaul charged me $19.99 + $0.89 per mile ($253.xx)!!!. My bill should be $99.00+$20(insurance)+$30.03(77 extra miles @$0.39 per mile) + applicable taxes = $149.03+taxes

Lynn W.
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Gave me one price until I bring truck back and charge me over $30 more!! I only used 5 more miles than quoted. Returned clean and same amount of gas!! I would NEVER recommend this company to anybody! Find a friend with a truck!!

Maria V.
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Very nice man. Very helpful. Thank you

Celeste L.
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Employee did not provide hand cart paid for.

john P.
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El cliente no dejó un comentario.

Owen H.
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El cliente no dejó un comentario.

nicholas I.
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Everything was great. Don't change a thing!

JUDY A.
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Have more vehicles at this location.

Daniel B.
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El cliente no dejó un comentario.

Allen W.
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El cliente no dejó un comentario.

Shawn G.
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Easy drop off

Chris C.
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As is often the case with "neighborhood" locations, the people do not know UHaul computer systems very well. Though I had indicated when making the reservation that I wanted the vehicle coverage, it was not on the original contract, and the person helping me did not know how to go back in and add it. They had to call a colleague for help. In short, I spent much much time checking the vehicle out than I do at locations that do only UHaul. You might encourage these folks to immediately call UHaul for support when they have questions on what they are doing. Other than wasting quite a bit of my time, the gentlemen was very courteous and professional.

Donald C.
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El cliente no dejó un comentario.

Tara L.
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I was surprised at the gas charge. I was told to fill the gas only to the level it was at and I did, so I don't understand the charge.

Douglas S.
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Was so easy to pick up and drop off. Did it all on my phone with the app.

nicholas I.
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I don't think there could be any improvement. It was a great experience.

joseph S.
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No issues

Susanne S.
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I ordered furniture blankets to be included in my rental. I was charged, but they were not in the truck when I picked it up,

Miguel R.
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Great service. Prompt, prepared, polite, and productive. 5 stars!

Peter D.
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El cliente no dejó un comentario.

wilda H.
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Credit card fee , should be waived

Jeffery D.
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Was extremely simple. In an out on my way to get the job done in less than 15 minutes.

Nikia H.
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This location was the best! Customer service was excellent. Truck was clean and ready to go. I will use this location again.

Todd P.
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El cliente no dejó un comentario.

RAYMOND M.
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El cliente no dejó un comentario.

Lee S.
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El cliente no dejó un comentario.

Shannon J.
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If a customer drops off a great condition vehicle after a long distance move, maybe offer a little U-Haul merch like a ball cap, travel mug, sweat towel, cooling headbands, travel pillow, etc.

Elizabeth A.
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El cliente no dejó un comentario.

Karen C.
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This was not a regular U-Haul store, just a mechanic who has a couple trucks on hand to rent. But I really appreciated the convenient location and the rental process was very easy and the owner was friendly and helpful.

Daniel S.
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Joe was the most professional, courteous and friendly person anyone could ask for. Would use this location ACR motor works for this reason alone. Fantastic experience

Thomas H.
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Original reservation was at 9am. This got changed to 10am and we still didn't get into a truck until a little after 11am. Apparently there were “computer problems” so there was a delay and when it came time to charge, the card used had to be taken several times. When asked if it would be charged as many times as it had been slid, he said “it shouldn't”. Also, we had several questions regarding the storage and drop off locations; when we asked the man working at the pick up location, he had no information and told us to “just call uhaul” despite the website stating to ask in person. Also, the reservation was under Kyla and consistently, because Thomas was the driver, all of the information seemed to be directed at Thomas.

Stephen D.
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First time we used this facility as we were in a pinch. The guys at ACR were friendly and easy to deal with. We had to wait a little while at the office for our pick-up.

James L.
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El cliente no dejó un comentario.

AMY L.
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El cliente no dejó un comentario.

michael F.
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El cliente no dejó un comentario.

Beth A.
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Have moving blankets there for customers to buy or rent. Very friendly and knowledgeable personel on site. Thanks.

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