Comentarios del cliente para ACR Motor Works LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de ACR Motor Works LLC

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JUDY A. en

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Have more vehicles at this location.

Daniel B. en

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El cliente no dejó un comentario.

Allen W. en

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El cliente no dejó un comentario.

Shawn G. en

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Easy drop off

Chris C. en

Grado:

As is often the case with "neighborhood" locations, the people do not know UHaul computer systems very well. Though I had indicated when making the reservation that I wanted the vehicle coverage, it was not on the original contract, and the person helping me did not know how to go back in and add it. They had to call a colleague for help. In short, I spent much much time checking the vehicle out than I do at locations that do only UHaul. You might encourage these folks to immediately call UHaul for support when they have questions on what they are doing. Other than wasting quite a bit of my time, the gentlemen was very courteous and professional.

Donald C. en

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El cliente no dejó un comentario.

Tara L. en

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I was surprised at the gas charge. I was told to fill the gas only to the level it was at and I did, so I don't understand the charge.

Douglas S. en

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Was so easy to pick up and drop off. Did it all on my phone with the app.

nicholas i. en

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I don't think there could be any improvement. It was a great experience.

joseph s. en

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No issues

Susanne S. en

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I ordered furniture blankets to be included in my rental. I was charged, but they were not in the truck when I picked it up,

Miguel R. en

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Great service. Prompt, prepared, polite, and productive. 5 stars!

Peter D. en

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El cliente no dejó un comentario.

wilda h. en

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Credit card fee , should be waived

Jeffery D. en

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Was extremely simple. In an out on my way to get the job done in less than 15 minutes.

Nikia H. en

Grado:

This location was the best! Customer service was excellent. Truck was clean and ready to go. I will use this location again.

Todd P. en

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El cliente no dejó un comentario.

RAYMOND M. en

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El cliente no dejó un comentario.

Lee S. en

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El cliente no dejó un comentario.

Shannon J. en

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If a customer drops off a great condition vehicle after a long distance move, maybe offer a little U-Haul merch like a ball cap, travel mug, sweat towel, cooling headbands, travel pillow, etc.

Elizabeth A. en

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El cliente no dejó un comentario.

Karen C. en

Grado:

This was not a regular U-Haul store, just a mechanic who has a couple trucks on hand to rent. But I really appreciated the convenient location and the rental process was very easy and the owner was friendly and helpful.

Daniel S. en

Grado:

Joe was the most professional, courteous and friendly person anyone could ask for. Would use this location ACR motor works for this reason alone. Fantastic experience

Thomas H. en

Grado:

Original reservation was at 9am. This got changed to 10am and we still didn’t get into a truck until a little after 11am. Apparently there were “computer problems” so there was a delay and when it came time to charge, the card used had to be taken several times. When asked if it would be charged as many times as it had been slid, he said “it shouldn’t”. Also, we had several questions regarding the storage and drop off locations; when we asked the man working at the pick up location, he had no information and told us to “just call uhaul” despite the website stating to ask in person. Also, the reservation was under Kyla and consistently, because Thomas was the driver, all of the information seemed to be directed at Thomas.