Customer Reviews for Acorn Storage
(U-Haul Neighborhood Dealer)

4,560 comentarios

5555 N Dixie Hwy   Boca Raton, FL 33487

(561) 361-6734

Horario de oficina

  • Mon-Sat: 8 am–6 pm
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(561) 361-6734

5555 N Dixie Hwy
Boca Raton, FL 33487

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 8 am–6 pm
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Merle D 
Clasificación:
5.0

El cliente no dejó un comentario.

LOCKIEL H 
Clasificación:
5.0

We are regular clients to this location because of their good and friendly service

NERIO U 
Clasificación:
5.0

El cliente no dejó un comentario.

IRWIN S 
Clasificación:
5.0

Had a good experience! In and out fast.

MICHAEL S 
Clasificación:
5.0

El cliente no dejó un comentario.

SAHENS J 
Clasificación:
5.0

These guys really hustle and know the equipment. Great team there

MASON H 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney B 
Clasificación:
5.0

Bryce and his team are excellent, I will definitely be using them in the future. Thank you very much.

DAVID F 
Clasificación:
5.0

GM is excellent. Very nice. 👍🏻

MICHAEL J 
Clasificación:
5.0

El cliente no dejó un comentario.

HELBERT M 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC M 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS F 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW E 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P 
Clasificación:
5.0

If I'm in this area, this is where I would rent. My U-Haul from and the staff is awesome.

SUZANNE T 
Clasificación:
5.0

The uhaul employees that I spoke to for pick up and drop off were amazing. I will be using this location for all my uhaul needs.

Amanda B 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL C 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCESCO M 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard S 
Clasificación:
5.0

They were very nice and accommodating

THOMAS S 
Clasificación:
1.0

El cliente no dejó un comentario.

MARTIN W 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL G 
Clasificación:
5.0

Walter and his staff were so helpful and nice was an easy process to rent a U Haul from them I highly recommend to rent from them everything they did to help me was with a smile and were genuine people thank you for making the easy move for our son.

TYRONE H 
Clasificación:
3.0

Worker did not how to properly hook up hitch to auto

KASEN W 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S 
Clasificación:
5.0

Very friendly

OZCAN H 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCA B 
Clasificación:
5.0

There was one problem with the equipment. The loading ramp, it had a broken and missing hook, when loading ramp is pulled out and attached to floor of truck. This problem made the move difficult, hazardous and risky, when moving heavy items. Had to cut and wedge wood pieces under one side of ramp to made loading ramp stable. Contacted U-haul Road Side Assistance with 2 options. One was to bring down to a U-haul location 21 miles away to get issue fixed ir bring it back to where I rented truck for a swap. Also before doing either option I had to unload truck prior to the 2 options that was given. This wasn't happening as I would of lost a day of packing and if I had swapped out the truck that I just filled up with $65 dollars in gas, they said they would of created me. Now when I dropped the truck odd and told the U-haul up in Sanford the problem, they told me that U-haul Road Service was wrong in the way it was handled. They said they should have came to me and fixed the loading ramp or brought a truck out to me, not make me do all the leg work.

NEIL F 
Clasificación:
5.0

El cliente no dejó un comentario.

John R 
Clasificación:
5.0

El cliente no dejó un comentario.

DUNCAN G 
Clasificación:
5.0

I always rent in that place, the best agents and kind.

FERNANDO R 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara H 
Clasificación:
5.0

Your team always does an amazing job when I need a piece of equipment thank you! The truck did a fantastic job.

MICHAEL M 
Clasificación:
5.0

All was good. Heck in was a breeze and the person in the office is very nice and helpful

GARY G 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL B 
Clasificación:
5.0

Rented a auto transport from Miami to Illinois no issues at all great straps and chains. Will rent again.

ANTONIO L 
Clasificación:
5.0

Everyone was extremely helpful, especially in helping me get my car onto the trailer. Keep up the great work!!

LAURA K 
Clasificación:
5.0

I did not rent from.this facility it looks like it's in terrible condition. The office smelled horrible amd when the manager didn't like my comments he intentionally directed me to another location the he knew was not currently open, nor did it meet my needs. This place is gross anyway and I found a unit that met all my needs even closer by. Customers, don't take crap from.thesr ppl

Meg S  |  Reservation 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA R 
Clasificación:
5.0

Always a good expierience

Fernando F 
Clasificación:
3.0

El cliente no dejó un comentario.

William S 
Clasificación:
5.0

Super friendly and efficient staff. Equipment works great. Great experience all around!

MANUEL B 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan D 
Clasificación:
5.0

Excellent service, friendly, and efficient!

JOHN N 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY G 
Clasificación:
5.0

Easy drop off and check in.

RENE L 
Clasificación:
5.0

Excellent!

SCOTT S 
Clasificación:
4.0

Everything went well & was acceptable

ANTHONY P 
Clasificación:
1.0

This was actually the worst experience I've ever had in my life picking up aU-Haul. I understand that it was before they were open but the process of going through the app at 5:30 in the morning in the dark having to wake people up to verify me and not knowing where the key was for what truck I was supposed to pick up was ridiculous I spent 40 minutes trying to get aU-Haul I will never ever rent aU-Haul again

Damon D 
Clasificación:
5.0

All good Professional, knowledgeable, quick

GEORGE P 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW E 
Clasificación:
5.0

The people at Acorn U-Haul are both professional and friendly!! We will continue to use their services !

JOHN B 
Clasificación:
5.0

El cliente no dejó un comentario.

GOLAN R 
Clasificación:
5.0

You are doing great. I'll be back when needed.

PAUL M 
Clasificación:
5.0

When i picked up the vehicle it had 1/4th of a tank of gas. it would be much nicer if you could at least fill it half full, if not full.

CHARLES W 
Clasificación:
5.0

Quick service

LEONARD D 
Clasificación:
4.0

There was a little bit of shattered glass I had to sweep out of trailer when I picked it up.

JON M 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY P 
Clasificación:
5.0

Friendly competent office and support staff. Everything went very smoothly.

MANUEL B 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce s 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN G 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERIC F 
Clasificación:
5.0

Both locations were very helpful, but the truck had issues and made the trip very difficult.

Cameron P 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD T 
Clasificación:
3.0

El cliente no dejó un comentario.

MARC B 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE P 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER R 
Clasificación:
5.0

El cliente no dejó un comentario.

CARY R 
Clasificación:
5.0

Great and friendly service. No complaints whatsoever.

WESLEY R 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo G 
Clasificación:
5.0

Great service and easy pickup and drop off. Gracias.

ASHLEY G 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE P 
Clasificación:
2.0

El cliente no dejó un comentario.

JUAN M 
Clasificación:
1.0

While en route during an entire work day, I called this location three times and left three voicemail messages related to renting a storage space tied to dropping of the rental truck here. I had to call Uhaul twice within an hour of this location closing in a panic and both times agents were able to get Walter on the phone but he would still not pick up my calls. When I did get him on the phone, he complained and made excuses to me that he was too busy all day to answer the phone or return messages(?!?!?). And uhaul tolerates this??? The stress of driving to this location and not being able to talk with a human was frustrating and unacceptable. IT RUINED MY TRIP which began with smiles in Asheville. Who in their right mind would trust their belongings and hard earned money to that kind of attitude and business practice? I question uhaul associating itself with a storage facility which is old, smells of cleaning chemicals near the key drop box and does not require enough staff to run itself. As a result, it reflects NEGATVELY on uhaul. Despite an amazing first impression in Asheville, Acorn Storage ruined it. I opted for drop off through the app rather than go within 100 feet of Walter and anyone at Acorn Storage. READ THE ONLINE REVIEWS FOR THIS LOCATION AND DO SOMETHING ABOUT IT!!! Uhaul trailers and trucks were all over the place, parked between buildings limited walking space and the ability for cars to access their storage spots. By the way, the photos uhaul uses to advertise Acorn as misleading! I ended up storing my things at Public Storage for less money and experienced friendly help. I'll be posting a review on google to warn other uhaul customers to think twice before trusting Uhaul affiliated storage facilities.

MARK B 
Clasificación:
5.0

thanks, rental was good.

ROBERT B 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN S 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B 
Clasificación:
5.0

Everything was great! Friendly and professional.

Dejan L 
Clasificación:
5.0

El cliente no dejó un comentario.

TONI M 
Clasificación:
5.0

All the team Great customer service.

Giovanny C 
Clasificación:
5.0

2nd time renting from them over the meat few weeks, great customer service, employees were very polite and respectful, would rent from here anytime

Edward O 
Clasificación:
5.0

The trailer was dated and not in the best of shape, Fender looked like it was in an accident so we took a picture of it immediately after pick up. Attachment for tie downs should be greased or oiled - they are a bit rusty and difficult to move. Trailer worked well and help at the site was on point.

KERMIT W 
Clasificación:
5.0

El cliente no dejó un comentario.

JESS K 
Clasificación:
5.0

El cliente no dejó un comentario.

Stu N 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S 
Clasificación:
4.0

Fill the fuel tank.

Jeffrey B 
Clasificación:
5.0

Very Friendly staff, very flexible

Giovanny C 
Clasificación:
5.0

El cliente no dejó un comentario.

STANISLAV M 
Clasificación:
5.0

El cliente no dejó un comentario.

AMORY S 
Clasificación:
5.0

Took 5 minutes to complete the process. Very fast and the people at this location fantastic.

steve p 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE W 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos B 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E 
Clasificación:
5.0

The Drop off location was great! The guys made the experience easy.

James M 
Clasificación:
1.0

I dropped off at night and there was strange people standing in the wY SO I HAD TO WAIT A WHILE TO EVEN DRP OFF AND THERE WAS NO DESIGNATED AREA JUST RANDOM OPEN GRASS

Madeline J 
Clasificación:
5.0

Nothing the service was excellent!

LANCE S 
Clasificación:
5.0

The guy who always help me its very friendly

Giovanny A 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD B 
Clasificación:
5.0

El cliente no dejó un comentario.

SALVATORE L 
Clasificación:
5.0

Very pleased with facility. Highly recommend to local FAU families,

rachel c  |  Overall Experience 
Clasificación:
5.0

Convenient, clean, courteous personnel.

ira r  |  Overall Experience 
Clasificación:
5.0

I had very few time to move down from Texas to South Florida and every little help from any of my family members so I really had to rely on UHAUL. I rented a small truck, with an attachment in the back to be able to tow my own car. I got all my boxes, mattress cover from their office, and I was able to hire to guys to load up my bedroom furniture and all my other stuff. I ended up getting my storage from suggestion from them as well and I can honestly say it was great. I never had any issues when coming to get things out of my unit, payment, or even getting someone to answer my questions. I also hired someone in South Florida to help me unload my truck and placed everything in storage. The move was great I was able to watch the guys as they carried everything and I would say my items were well taken care of. I had such a good experience moving as a single woman. Thank you UHAUL!!!

Carime H  |  Overall Experience 
Clasificación:
3.0

The only problem that I had was that the facility close too early at 6 Most of the storages close at 9 pm

cabalen c  |  Overall Experience 
Clasificación:
5.0

Office Manager and her staff is great, and have always been very helpful.

jeffery p  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M  |  Reservation 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James S  |  Overall Experience 
Clasificación:
5.0

I never moved in. I did not get what I reserved and when I went back to the front office to let them now, they were dismissive, not pleasant, did not care that they try to give me something I did not reserved and the solution was for me to move in into something bigger and pay for something I did not need. Horrible customer service.

Maria N  |  Overall Experience 
Clasificación:
5.0

The manager who goes by "Rock" was extremely rude and disrespectful. I had a change of credit card and called multiple times to update. I'm a military contractor so I am out of the country months at a time. When I returned I was two months past due so I called to pay and asked that the late fees be removed because the location did not updated my card. Rock called me cheap and accused me of being broke. He assumed I was broke and refused to believe my side of the story. After 5 years of renting I paid my bill and moved out the same week. Very unprofessional and I will be recommending to everyone to avoid that place. He should not be managing, Poor representation of customer service and poorer execution. There is less expensive alternatives and people who value their customers.

JOHN A  |  Overall Experience 
Clasificación:
5.0

My daughters bedding was molded. I've called 3 times since Saturday to speak to someone & no one returns my calls.

Tina P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin b  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID E  |  Overall Experience 
Clasificación:
5.0

Excellent staff and facilities. We had a unit here for a few years and I would highly recommend them to friends

WILLIAM C  |  Overall Experience 
Clasificación:
5.0

I had business files stored there for over 15 years. Never had any type of moisture problems or anything else. We brought the files into our office a few weeks ago for scanning or shredding and no bugs, no musty smell etc. Would definitely rent from them again if I needed storage.

ELSA J  |  Overall Experience 
Clasificación:
4.0

All good

KEVIN H  |  Reservation 
Clasificación:
5.0

Wonderful experience. When I arrived I was greeted and shown to my unit. The whole thing was clean and friendly and fast. Could not have been better. Gracias.

nathan a  |  Reservation 
Clasificación:
5.0

Great service

Michelle V  |  Reservation 
Clasificación:
5.0

They are every jod Thank you

JULIAN G  |  Overall Experience 
Clasificación:
3.0

we reserved a unit for our daughter and she did move into that unit.

Privacy R  |  First Impressions 
Clasificación:
4.0

Convenient and close to where I live. Will rent here again when I need to.

Privacy R  |  First Impressions 
Clasificación:
3.0

They were fast and friendly. Made it very easy.

Privacy R  |  First Impressions 
Clasificación:
3.0

I ended up not using the facility, but though the entire reservation process was very smooth.

Privacy R  |  First Impressions 
Clasificación:
1.0

bottom of the barrel storage facility

Privacy R  |  First Impressions 
Clasificación:
3.0

Showed up and there were no units. Manager found me another facility that was twice the price. Disappointed with the website. Says 24 access, but it`s only 9-5. Will not rent from uhaul next time.

Privacy R  |  First Impressions 
Clasificación:
3.0

Very good service. People were all knowledgeable and helpful. Only fault, is that they were not ready for my move in. Doors were off the storage room.

Privacy R  |  First Impressions 
Clasificación:
3.0

Indoor unit, not climate controlled: Vents provide outside air. Another unit was being remodeled, I worried my stuff wld get dusty. I covered it, though, and was ok. Staff was flexible and courteous

Privacy R  |  First Impressions 
Clasificación:
2.0

employees have been helpful

Privacy R  |  First Impressions 
Clasificación:
3.0

I did not use the facility.

Privacy R  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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