Better customer service.Anthony S.
Customer Reviews for Acorn Mini Storage V
(Distribuidor de U-Haul del vecindario)
Maplewood, MN 55109
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 3:30 p. m.
- Dom.: cerrado
- 10/19/2021 - 10/31/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Rosemary G.
El cliente no dejó un comentario.Valerie L.
El cliente no dejó un comentario.robert E.
People and check-in were delightfulJay C.
El cliente no dejó un comentario.Patricia A.
Clean the snow off the truck, it hadn't snowed in days, also the dolly was not in there before I checked, then the attendant helped me ThxJerry M.
El cliente no dejó un comentario.Jessica B.
Nothing. I enjoyed the experience very much. The truck was nice. The staff were friendly and accommodating. I had no problems at all.Bruce K.
I have never rented a U-Haul Truck at a storage facility, so the setup was a little different than what I'm use to. I used lots where I see a fleet of different sized moving trucks on a property. This one was out front solo. It was okay.Tawana H.
El cliente no dejó un comentario.Jeff E.
El cliente no dejó un comentario.Margaret N.
The service we received from the staff at Acorn was amazing. I was not impressed with the people at the UHaul 800 number, but he actual staff at the location went above and beyond to accommodate our needs. We will definitely select this location when moving again.Christopher G.
Instead of just giving out corporate # to customer at least try to help the customer first. That way the customer doesn't waste their time driving back to the location.Yang B.
went to pick up rental and no one was there for my scheduled time. when returning vehicle had to wait 60 min. before manager returned. sign said was on sight but she came back with a bag of groceries.ann S.
El cliente no dejó un comentario.James F.
El cliente no dejó un comentario.Ryan W.
El cliente no dejó un comentario.Nina L.
The agent was very rude to me. He called me about the Uhaul in which I was using and started to argue about it not being returned on time. I was still talking to him and he hung up on me. When I came into the off to return it. He made it incredibly uncomfortable and kept fussing about the employee not doing the Uhaul deal correctly. I really felt like he should of been more professional. I am very disappointed and will not use a Uhaul again. He gets a 0 star in professionalism.ERICA B.
El cliente no dejó un comentario.STARR O.
El cliente no dejó un comentario.Tyler B.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.Aeli W.
El cliente no dejó un comentario.Anna O.
El cliente no dejó un comentario.Phil W.
El cliente no dejó un comentario.James D.
The lady working at pickup from very friendly and helpful.Casey L.
Truck was ready when promised. Very friendlyJohn K.
El cliente no dejó un comentario.Ghana K.
El cliente no dejó un comentario.Eugene M.
El cliente no dejó un comentario.Tabitha C.
Great Service.STEVEN J.
El cliente no dejó un comentario.heidi I.
The truck worked great. Easy to drive and just the right size for what we were moving. ramp was nice to have and made the move easier. The attendant at the store gave a good explanation of the vehicle and answered all our question. Convenient location. The truck required more gas than expected. Had to fill a couple of more gallons than the chart provided since it didn't fill as much as expected.Overall experience was very good.Brian F.
Excellent customer service!Heather M.
El cliente no dejó un comentario.Yang B.
El cliente no dejó un comentario.Jill H.
El cliente no dejó un comentario.Jill H.
El cliente no dejó un comentario.Heather M.
Staff person was very polite and knowledgeable. Equipment was clean and functional.Robert Z.
The location was fine and the service was very good. The price however is ridiculously high.JON A.
Nothing to improve. I had the truck for a short time it was clean it ran well it served its purpose. I used the mobile Option and it worked wonderfully.Stacey C.
El cliente no dejó un comentario.Trevor J.
El cliente no dejó un comentario.Rod R.
Customer service was excellent and I was treated with such respect and friendliness! I will definitely tell others about my experience.RANDALL C.
Friendly, super fast service.John H.
Went 11.5 miles. Got charged over $18.00 for gas. WOW!bill P.
The gentleman that was helping us was really nice and polite. Even though, we were really stress. He made sure we were taking care of. He also explain directions and instructions really well too. ¡Gracias!xue X.
We rented the truck from at storage facility. The truck was fine when we left the facility. We drove 5 miles to our destination and loaded and the truck would not restart. We jumped it and got it going but when we returned to the storage unit and unloaded the truck would not start. The storage unit manager let us leave the truck in its place and said he would call U-Haul for repair.Lynnette L.
The driver side visor was broken prior to me renting, but I was able to pop the holder back into the ceiling/roof. The truck looks good and it ran excellent. ¡Gracias!Jim C.
Staff is so nice. I used this location 4 years ago and liked it so much, I came back.Susan T.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Norman C.
El cliente no dejó un comentario.Shannon A.
El cliente no dejó un comentario.Steve A.
El cliente no dejó un comentario.Dustin G.
El cliente no dejó un comentario.Barry L.
Customer service rep on the phone told us we didn't need to make any reservations so we went to a different location thinking we can just pick a truck up. Had to call again and find a different location for our actual rental at acorn mini storage!Francis K.
El cliente no dejó un comentario.JUDY S.
Improve, accepte any other like check because some people don't have credit card it is very hard.Xi L.
Have on hand what they prepaid for.Barbara J.
El cliente no dejó un comentario.Denise Y.
My reservation was moved to another location without my knowledge or consent. In turn, I didn't receive the $50 guarantee for my truck not being at the location I ordered it for. And the tenant at the Maplewood store on White Bear Ave was very unprofessional and rude to costumes in the store.RYAN C.
El cliente no dejó un comentario.katrina H.
The truck was clean inside but part of the roof was blown off.tunde S.
nice & Customer serviceDAWIT B.
Very knowledgeable and courteous service. This is the 3rd time I've used this location, and I would recommend them based on the employees alone, but the 24 hour access is extremely important with my schedule.Scott J.
El cliente no dejó un comentario.Cassandra C.
Our experience was very good. From reserving online to the pickup and drop off.Scott A.
Had an issue. I reserved on uhaul's website for 8am on Friday the 23rd. I got to the location a little after 8am only to find out it didn't open until 9:30am. That was frustrating!Jeremy J.
El cliente no dejó un comentario.Sagar M.
El cliente no dejó un comentario.Mary B.
Yang helped us and he was very professional and did everything possible to meet our needs.... because of Yang I would refer my friends.......barb B.
El cliente no dejó un comentario.QUIENTIN S.
staff person was very helpful !Elizabeth O.
I'm not sure if there was supposed to be on available, but there was no strap available in the truck so I had to buy some rope to keep my cargo in place. Otherwise, I was very satisfied.Mike D.
El cliente no dejó un comentario.ALLISON U.
El cliente no dejó un comentario.Nathan R.
I have rented U-Haul vehicles from Acorn Mini-Storage many times and keep returning for the outstanding service and value. They have earned Five Star ranking in all ways, and I highly recommend them.Larry S.
El cliente no dejó un comentario.michelle R.
I didn't like waiting for 45 minutes while the person that should have been handing me the keys to the truck tried to sell a storage unit. He should have to the person on the phone he would call right back. I was late thanks to him. The truck had clumps of dirt in the back. The truck itself was awesome! Powerful.Brett L.
El cliente no dejó un comentario.WILLIAM D.
El cliente no dejó un comentario.Kaleigh F.
El cliente no dejó un comentario.Colleen M.
Continue to do what you've been doing. At this location Yang provides excellent customer service.Jesse A.
El cliente no dejó un comentario.Zachary M.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.BRANDON B.
Not a thing! It was an easy choice to use u-haul. Fair price's and great customer service! I like that I could drop it off at the closest location to where I moved. Thank you and keep up the good work!joe W.
I've used uhaul for my moving needs all over the country. Always a great experience. Being able to reserve and check in online is amazing.Carly C.
Everything went well.Leanne E.
Keep up the good work. Acorn Storage is a great location and the presence of UHAUL on site and the help of Yeng Yang at Acorn is a great combo.Margaret N.
They should double check the paperwork before they give paperwork to client. The gentleman that works there gave me someone else's paperwork with there mileage and information.Dalles T.
He was great and very complimentary of your company!!!William H.
Everything went off without a hitch. The reps were very courteous and answered all my questions.patti P.
Both the employee who reserved the truck for me and the employee who worked with me on the day of the rental were courteous, helpful, and competent.Matt M.
El cliente no dejó un comentario.Marge N.
I was very satisfied with my U-HAUL rental. It was easy to make a reservation online. The truck was available when I went to pick it up (and I was early). The staff at Acorn were fantastic ... very friendly and helpful. The truck was clean in the cab as well as the back. After hours drop-off was easy. I would definitely recommend U-HAUL and the Acorn location for moving rentals.Mary Kay C.
Little odd to get into the complex - if you miss the service road. Super nice/quick counter help. Truck in good shape - cab smelled like weed but opened the windows and used the AC helped. My biggest beef is this truck that had a hitch for a trailer ... everyone helping bumped into it at one point. We all finished bruised & bleeding -- watch out for that one!Kim B.
very friendly staff, very helpful. good expierence. I would use them again!Stephanie K.