Comentarios del cliente para Ace Of Kempsville Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ace Of Kempsville Inc

Grado total:

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Jennie C. en

Grado:

El cliente no dejó un comentario.

Milton T. en

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El cliente no dejó un comentario.

Marcus P. en

Grado:

Vehicle was dirty and had hair hanging from interior mirror. Equipment is broken and several external mirrors are damaged.

carolyn S. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

El cliente no dejó un comentario.

Timothy K. en

Grado:

Uhaul changed our pick up location due to a lack of inventory. They then proceeded to charge us mileage overage even though it was caused by their change. Will not use Uhaul again.

Mariam I. en

Grado:

I was concerned about putting my items in storage, but with Extra storage space I had the best experience ever,thank you guys you're awesome

Stephen S. en

Grado:

The cargo van was almost brand new and served our purposes better than almost any other rental we have ever used!

Rick D. en

Grado:

El cliente no dejó un comentario.

Angela M. en

Grado:

Everything was excellent.

Nicole U. en

Grado:

El cliente no dejó un comentario.

Mark W. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

El cliente no dejó un comentario.

Arun Ghosh T. en

Grado:

The staff was very rude-didnt even care

Darryl U. en

Grado:

El cliente no dejó un comentario.

pat F. en

Grado:

Absolutely the most professional and friendliest staff of people I've ever met! They represent the spirit of Ace Hardware as a hometown hardware store. They make you want to shop there instead of a big box store. Always courteous and helpful!!!

robert M. en

Grado:

El cliente no dejó un comentario.

Victoria F. en

Grado:

The equipment was in pretty rough shape. But the staff at this location was awesome

Amy S. en

Grado:

El cliente no dejó un comentario.

Patricia F. en

Grado:

Nicest people and very helpful

Yvonne P. en

Grado:

El cliente no dejó un comentario.

Jeff B. en

Grado:

I can't think of anything - everything was just about perfect!

Ray J. en

Grado:

My pickup location was changed at the last minute to a location far from the one I reserved, the equipment I paid for was not in the truck at pickup, and the truck was not clean. I will not use U Haul again.

Arlice B. en

Grado:

El cliente no dejó un comentario.

Beth D. en

Grado:

All the employees are very knowledgeable and helpful. Great experience each time I rent there.

Sebrenna W. en

Grado:

I asked several clarifying questions as to my rate, the number of miles included, and a break down of the charge I was given. The agent did not know and at one point he told me incorrect information. I was told that the there would be a 200.00 deposit plus the cost of the rental which was not accurate. I had another individual who had to ultimately step in after the first man seemingly passed off the conversation to his colleague. I would like to see that your agents are knowledgeable and they don't blame it on the constant ”changes” from U-Haul My vehicle was very dusty in the front which I took a picture and uploaded it for your review.

Tewamda S. en

Grado:

El cliente no dejó un comentario.

alfred W. en

Grado:

El cliente no dejó un comentario.

Dean A. en

Grado:

El cliente no dejó un comentario.

William I. en

Grado:

The van that we rented had a loud, constant squeak. I think it was the metal cage that is behind the seats. Not sure if there is a fix for that, but it was very annoying on a long trip. Otherwise, it was a great van with decent mpg

Beth D. en

Grado:

El cliente no dejó un comentario.

Bill M. en

Grado:

Everything was really good !

Elizabeth M. en

Grado:

The process was very easy. I checked in online. An employee greeted us in the parking lot. He then double checked the cab and back were clean and asked about our trip. Inside it was short and sweet to pick up our keys and drive away.

Rita C. en

Grado:

El cliente no dejó un comentario.

Benjamin T. en

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El cliente no dejó un comentario.

CHRISTINA R. en

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El cliente no dejó un comentario.

minnie W. en

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El cliente no dejó un comentario.

Randy N. en

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El cliente no dejó un comentario.

Brad S. en

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El cliente no dejó un comentario.

Kelvin A. en

Grado:

El cliente no dejó un comentario.

Charles N. en

Grado:

El cliente no dejó un comentario.

Beth D. en

Grado:

They are fantastic. I use them every week and couldn’t ask for nicer and efficient people

Douglas F. en

Grado:

I highly recommend UHaul at Ace Hardware. The sales representative who leased the truck was efficient, informative and professional!

Janet D. en

Grado:

El cliente no dejó un comentario.

Beth D. en

Grado:

El cliente no dejó un comentario.

Saundra J. en

Grado:

I live in Chesapeake and my mileage was sky high because they sent me to a location way in Virginia Beach. I went from paying $45 to almost $90. I'll never do uhaul again

Scott S. en

Grado:

El cliente no dejó un comentario.

david H. en

Grado:

El cliente no dejó un comentario.

Joanne J. en

Grado:

Took awhile for me to close out after I return the truck because the guy was waiting on me and someone else and I was there first, I thought that was really disrespectful, waiting on him & he was outside helping someone else & it took awhile

Charity D. en

Grado:

El cliente no dejó un comentario.

John J. en

Grado:

El cliente no dejó un comentario.

Jan G. en

Grado:

El cliente no dejó un comentario.

Stephen E. en

Grado:

Wasn't sure of the starting and ending mileage as there was a dashboard code in the way and I could not clear it.

Linda B. en

Grado:

Excellent customer service and friendly staff

Sean M. en

Grado:

El cliente no dejó un comentario.

Todd L. en

Grado:

El cliente no dejó un comentario.

Allison N. en

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El cliente no dejó un comentario.

steven M. en

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El cliente no dejó un comentario.

Laurelle G. en

Grado:

El cliente no dejó un comentario.

Selena S. en

Grado:

El cliente no dejó un comentario.

Linda B. en

Grado:

Always friendly and helpful people at this location, wouldn’t go anywhere else!

Tressa S. en

Grado:

El cliente no dejó un comentario.

Amanda M. en

Grado:

Poor signage, the staff seemed at odds with each other.

Lee J. en

Grado:

It is always very easy to check in at the Ace of Kempsville location and they are always very friendly! I would recommend this location to anyone.

annette W. en

Grado:

Mr. Robert. Woods is so very helpful always . The whole team is always nice and caring .

Brandon L. en

Grado:

El cliente no dejó un comentario.

CATHY T. en

Grado:

Na

Maria B. en

Grado:

El cliente no dejó un comentario.

alp O. en

Grado:

El cliente no dejó un comentario.

Joseph K. en

Grado:

Slow service. The truck had dirt all in it. I rented for a 24 hour period. Picked it up at 9:45am and dropped it off same day at 11:3@pm at night by leaving keys in drop box. I WAS CHARGED FOR 2 DAYS. Will not use this location again.

Greg H. en

Grado:

Overcharged for drop off

Charisse C. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

Very quick and easy

Tracey S. en

Grado:

EVERYTHING was GREAT! the Customer Service was exceptional and the vehicle did exactly what I needed it to do. The only thing that would have made the experience better would have a free ride. ??

jason S. en

Grado:

Great experience will be back Everytime we do our tournament!

Czarina P. en

Grado:

El cliente no dejó un comentario.

Megan M. en

Grado:

El cliente no dejó un comentario.

Leslie P. en

Grado:

Publish on uhaul website that weekend mileage rates are higher, was a complete surprise that it was 99cents a mile vs 69cents published on website and in quote when booking

Denise W. en

Grado:

El cliente no dejó un comentario.

Erica T. en

Grado:

Very friendly staff. Very professional. Fast service. Overall great first experience with this store.

David T. en

Grado:

The parking is a tad tight. Maybe do something with that. Other than that - all good.

Merlin R. en

Grado:

Everything worked out just fine.

Stanley W. en

Grado:

My first time using U-Haul. Impressive and pleasant experience. Looking forward to my next experience. Thanks!!!

jonathan P. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

Very friendly and cordial. Best experience ever renting uhaul.

John G. en

Grado:

Inexperienced staff, didnf have supplies I ordered and didn't credit my account for shortage. Didn't notice until I drove off, but fuel level was not at full.

VANESSA S. en

Grado:

El cliente no dejó un comentario.

Ronnie S. en

Grado:

El cliente no dejó un comentario.

Cyndi M. en

Grado:

We had completed everything online and when we called to confirm place of pick were told not the place where trailer was located at. Uhaul had changed our pick place on us. We got to pick place and it was further out of our way to pick up and they seemed to not know or have any of the information completed online already which was suppose to of sped process up for us. We were in there over an hour to get a trailer rented.

Danielle M. en

Grado:

Very pleasant and great customer service.

Lindsay T. en

Grado:

El cliente no dejó un comentario.

derek W. en

Grado:

El cliente no dejó un comentario.

Nathaniel D. en

Grado:

El cliente no dejó un comentario.

CHRISTINA W. en

Grado:

El cliente no dejó un comentario.

heidi U. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

Nothing! The process was smooth.

noah M. en

Grado:

El cliente no dejó un comentario.

brandon M. en

Grado:

El cliente no dejó un comentario.

PETER S. en

Grado:

El cliente no dejó un comentario.

Luebertha C. en

Grado:

El cliente no dejó un comentario.