Comentarios del cliente para Ace Hardware

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ace Hardware

Grado total:

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Darrell N. en

Grado:

Nothing

Frederick G. en

Grado:

Very good

Robert K. en

Grado:

They need more trained personnel

Bruce L. en

Grado:

El cliente no dejó un comentario.

Bruce L. en

Grado:

El cliente no dejó un comentario.

yolanda L. en

Grado:

My experience was horrible. There was no sense of ergancy what so ever. I have not had trouble using u hall when it was not through ace. I felt as though they had not been properly trained to assist me with u hall.

Thomas G. en

Grado:

Be more informative. Train your employees better so the customer has all the details of everything and not have surprises on charges

aaron B. en

Grado:

Appliance dolly was not in the truck, had to wait in line and for the crew to gather the equipment, and the truck it's self was covered in dirt on the outside. Otherwise went smoothly.

Clifford T. en

Grado:

Well first of all I had to load the trailer by myself after driving all day. It took an hour and 45 minutes to rent a U-Haul because they said they wouldn’t take my bank card turns out the lady was trying to do $100 deposit on my bank card which then raised my rental fee to $250 when originally it was supposed to be 180 and that didn’t make sense to me. After I told her that wasn’t right then she didn’t give me any insurance only charge me 140 figured out that she didn’t need it apposite called the corporate office a couple times and as I was leaving came back out and handed me my deposit back and told me she should’ve never asked for it would never go back to that location for U-Haul ever again

Robert T. en

Grado:

El cliente no dejó un comentario.

Lindsey S. en

Grado:

El cliente no dejó un comentario.

Christine T. en

Grado:

When i reserved the trailer the CC information didn't seem to transfer (or the person didn't know how to access it) so when i picked it up i had to again present a CC...a little frustrating to say the least.

Sean B. en

Grado:

El cliente no dejó un comentario.

Leslie W. en

Grado:

El cliente no dejó un comentario.

Ben T. en

Grado:

I reserved the trailer on line but when I arrived to pick it up I was told my new full size Chevy pickup wasn’t big enough. I was renting a car trailer which I was told weighs about 2000lbs. I was using it to haul a Jeep which weighs about 3200 lbs. my pickup has a towing capacity of over 9000 lbs. I called u haul directly they said only manager on site could override this and that since my pickup weighed less than 3500 lbs it’s too light to tow that. My pickup weighs over 4500 lbs. manager finally came back and let me rent it and I had absolutely no trouble pulling the Jeep. All in all a very miserable experience.

WILLIAM W. en

Grado:

El cliente no dejó un comentario.

Craig T. en

Grado:

Good experience, both sides of my trip went well. Thanks C Tracy.

Valan A. en

Grado:

El cliente no dejó un comentario.

Jonathan D. en

Grado:

Very smooth. Process easy.

Trenton M. en

Grado:

El cliente no dejó un comentario.

Elizabeth C. en

Grado:

Windows were dirty and it needed and oil change.

SHAYNE G. en

Grado:

Local store made a communication mistake (they were very nice though) and it looked like was going to have to pay $700 more than estimated. The area office people (Paul and Kisha) fixed all of it. Highest Mark's possible!!!

April D. en

Grado:

El cliente no dejó un comentario.

Jesse L. en

Grado:

Receiving location was extremely helpful. Very good customer service. Some of the best I have ever experienced.

kevin D. en

Grado:

El cliente no dejó un comentario.

Edwin P. en

Grado:

El cliente no dejó un comentario.

Dennis M. en

Grado:

Battery in truck was dead after sitting for a few days. Ace charged the battery but knowing it had been dead left me an uneasy feeling the first time the truck sat overnight.

Kolleen R. en

Grado:

If you have special circumstances as I did, ask for the assistant manager, I think his name was Aaron. He is the most knowledgeable and really got the job done. Good work.

Shawn A. en

Grado:

My trailer was NOT AT THE SITE IT SAID IT WAS. SO PICKED UP IN BURLY IDAHO. U-Haul in Meridian was no help to me. I was so stressed for time and TIRED.

Ethan G. en

Grado:

El cliente no dejó un comentario.

Torrey T. en

Grado:

El cliente no dejó un comentario.