Truck was immaculate, very nice truck. Easy to drive.
Alan M
Customer Reviews for Access Storage LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The mobile pick up was a disaster. Spent an hour in a parking lot of a closed business at 8:00 at night because it was not working properly.
Nicole BTake photos of your truck, miles, gas gauge, location on gps, the keys being dropped, any blankets or other returned equipment. They charged me for fuel the next morning (I returned after hours) when my truck was 1/2 tank more full than required. I wouldn’t trust these people at all for anything.
Charles ASomehow less phone work to check in.
Micah MThe improvement would be to make your customer service accessible and your web site more user friendly.
Donna PLaid back and extremey helpful, this rental location is how every UHaul business should be run. Moving is stressful. These guys made the move easy for me and I'd like to thank this particular business personally as my obstacles were overcome on the day of the rental
DAVID RGreat Job
Timothy SEverything was perfect no complaints
Zuri DNothing……. Justin was awesome……😃
Jackie GJustin was super helpful and easy to work with!
Stephanie LNothing everything was great
Sam BJustin was informative, polite & friendly. I would recommend this!
curtis hLove it!!! The gentleman that helped me was great professional and definitely will use this location all the time
Daniel EThe ratchet for the rather straps on the trailer, needed some upkeep. The were a little rusted and made it hard to tie down the wheel of my car. Probably just needs some wd40 or grease.
RICHARD HNothing. Quick and easy
Daniel SPlenty of room , convenient place to use.
Donald TMy reservation was changed at 4pm the afternoon before our move which added nearly an hour of driving total. The representative I talked to was dismissive and tried to blame theft for the logistical mismanagement.
John L