Mandy was great getting the Uhaul ready for us. She was fast and friendly.PETER S.
Customer Reviews for Access Controlled Storage
(Distribuidor de U-Haul del vecindario)
Idaho Falls, ID 83402
(Pioneer Rd is now accessed by Wal~Mart on Utah Ave)
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- 4/18/2021 - 5/31/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Your online reservation and return system is not user friendly. I am a computer programmer and yet I still couldn't get it to work properly. Thankfully the gentleman that assisted me in renting was able to correct everything.Jeri B.
El cliente no dejó un comentario.Jaime S.
El cliente no dejó un comentario.Maria H.
El cliente no dejó un comentario.Jonathan S.
El cliente no dejó un comentario.Ian D.
There was bit of an issue with their CC equipment.Adam F.
El cliente no dejó un comentario.beverly P.
El cliente no dejó un comentario.Dennis C.
El cliente no dejó un comentario.Johelen M.
El cliente no dejó un comentario.Michael T.
Everything went very smoothly except the new computer program had issues. When there are fixes for the problem, it should be sent to everyone. They shouldn't have to call to get that info.RICHARD E.
Everyone was very helpful, you have no problems to fix. I'm a truly content customer of U Haul. Frank .Frank P.
El cliente no dejó un comentario.Debra V.
El cliente no dejó un comentario.Fran H.
The running lights did not work on this 6' x 12' cargo trailer. I had to drive with the flashers on when it got dark. Thankfully, my move was not delayed or significantly impacted. However, someone should have them repaired.Tyna S.
Your customer service online is great. I was accidentally overcharged for mileage and it was solved within 30 of emailing your customer service.Rachel F.
Employee did not know much about the equipment. The system crashed while I was there so the employee had to call someone. This made it take a long time.reese P.
El cliente no dejó un comentario.Lei Lani S.
Friendly, professional. Made my renting experience wonderful.Daryl D.
El cliente no dejó un comentario.William S.
Fast & friendly service. Great location. ThanksAnnette B.
El cliente no dejó un comentario.Jacob B.
Thank you for the quick service for my last minute project.Rob W.
El cliente no dejó un comentario.Nancy M.
El cliente no dejó un comentario.JONATHAN D.
El cliente no dejó un comentario.christy F.
El cliente no dejó un comentario.bryce B.
We requested a 26' truck. The previous customer did not return it in time so we could only get a 20' and had to find a trailer. I think u haul should have given us the trailer free of charge and charged the previous customer for being late!!! We did not get the trailer rental free. When we got to our destination, there was question about a dent on the wheel well. We did NOT do it but when we picked up the trailer it was not noted. The u haul store in Idaho Falls corrected it. Pick up the pase Oregon. Use Idaho Falls as an example.!Jolene F.
El cliente no dejó un comentario.Eva Lynette J.
El cliente no dejó un comentario.Bill S.
Nothing, we are so grateful for the help and service we received! We ended up having some troubles in our trip and the U haul group was so great helping us get things worked out. Thanks!!Jay K.
El cliente no dejó un comentario.jim S.
El cliente no dejó un comentario.Denise S.
the person that checked me in was nice and helped me get the information I needed to receive credit for missing blankets.Lawrence A.
Very courteousBarbara B.
El cliente no dejó un comentario.Russell T.
El cliente no dejó un comentario.ben C.
Very friendly staff. No problems encountered.Shell P.
El cliente no dejó un comentario.Clair R.
El cliente no dejó un comentario.Tommy C.
El cliente no dejó un comentario.Bridget S.
Easy return. So friendly.Emilie M.
El cliente no dejó un comentario.Carl D.
Access storage personnel went out of their way to help me. I needed an enclosed trailer due to weather. They found one for me, called me during transit, and we're fantastic to work with. I would recommend them to anyone.Terry H.
El cliente no dejó un comentario.HEATHER H.
El cliente no dejó un comentario.STEPHEN G.
No improvement needed. I was welcomed to drop off the trailer and she was very pleasant to work with.JEANNE B.
The owner (Mandy?) was very helpful and pleasant. I was short on time for both the pick-up and drop-off but she was so efficient that were able make both appointments.
Small parking area. would be difficult to manage a trailer return if you're not familiar with backing a trailer up.Alicia G.
El cliente no dejó un comentario.Bryan A.
El cliente no dejó un comentario.Tom H.
El cliente no dejó un comentario.Palmer C.
Nothing lady was awesome quick and every thing was ready to goKelly C.
Location was clean and inviting. I wouldn't have a problem sending wife and kids to location. Area was all secured and recorded. Both personnel were prompt and extremely friendly. Would rent from here again.Courtney K.
El cliente no dejó un comentario.nathan A.
The vehicle was very easy to drive and got great has mileage. The only drawback was it didn't have a CD player.Sandy G.
They were very kind and helpfulSandy H.
El cliente no dejó un comentario.Dan J.
El cliente no dejó un comentario.brent M.
Truck was a quart low on oil upon checking the oil before starting our move. Truck also had a shake in the steering wheel at about 65 mph.Carney H.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.Becky R.
El cliente no dejó un comentario.scott C.
need jacks on trailersblake C.
El cliente no dejó un comentario.Gina K.
El cliente no dejó un comentario.Daryl T.
El cliente no dejó un comentario.Dan B.
El cliente no dejó un comentario.wayne P.
I would have absolutely recommended this location prior to our drop off because they were extremely helpful in helping us change out the ball for our hitch and setting up the car to be towed. Unfortunately when we got to the drop off location, we learned they incorrectly set up the car being towed in several different ways which could have led to an incident. When the inspection was happening, we were told one of the tires needed to be changed because it was close to having a blow out with how bald it was. While they were extremely nice and helpful I think they could use some additional training.Ami B.
had no problems with getting the truck and trailer turned back in.Jenny H.
The Lady at the pickup was supper. Great JobRonald C.
Trailer towed well but leaked when going through rain. Trailer was 'butt ugly' in appearance and should have been retired long ago.mike B.
Great customer service!! Happy pleasant personable! !Carol M.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.JERRY N.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Marvin H.
El cliente no dejó un comentario.STEVE B.
El cliente no dejó un comentario.Joseph K.
very good service. went very smoothly.steve H.
Reserved a 17' foot truck a week in advance. Day before our big move I was called and told that the only thing available was a pickup at 3:00 pm. This is a horrible way to treat customers.Katherine R.
Had to take the car trailer in to have a bald tire replacedKevin E.
Very friendly and welcoming.Sandra B.
Great folks here, too. They took our list of maintenance concerns and will hopefully notify U-haul that the truck needs service.Christine M.
Incredibly helpful staff; Aimee was wonderful helping us to obtain storage at this location and in making it easy for us to return the truck. This was a great cross country trip that started and ended in a great fashion.Christine M.
El cliente no dejó un comentario.Paul M.
Very friendly and helpful. I would recommend the services to anyone.Mark P.
El cliente no dejó un comentario.Sharon B.
El cliente no dejó un comentario.bryan L.
El cliente no dejó un comentario.STEVEN B.
Being a truck driver, I feel that the trailers need marker lights on the fenders, of the trailers reason being.. when it is dark you cannot see the trailer behind you. and that is a SAFETY. Issue. I have always rented from u haul and will always come back for their services. Thanks for being there. RT.RYAN T.
Everything was handled great and I even saved money. ¡Gracias!AIMEE J.
Keep up the great customer service. Thanksbrandon D.
El cliente no dejó un comentario.RICK H.
Mandy did a great job for us! Highly recommend this location for outstanding customer service, office and equipment that is clean and appealing. They even warm up equipment when it's cold outside!KATHY M.
Give a refund if not as many days was used.Sandy B.
This was a local rental. The ladies that checked me out, hooked up my trailer, and checked me back in were very nice and accommodating.Paul G.