Nobody was present at the location, nothing was clearly marked, the site overall was not well-maintained, and the lock to access the truck key was difficult to open despite entering the correct code.
Jack D.
Customer Reviews for AC Auto Carriers LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Truck was filthy inside the cab and there was a bunch of junk left in the back I had to throw away.
Nicholas U.Poor customer service overall. There were multiple people at this location trying to navigate it. We spent 45 minutes trying to open the key box. When we finally found a number, the guy on the other line was extremely rude. Not only would I not recommend this location, I wouldn't recommend uhaul.
Dean V.The best uhaul company easy and simple process very clean and well maintain truck no damage great on gas very reliable
Ayala R.The Uhaul agent was very professional and he went above and beyond to provide us with quality service. I will say that services provided at the 34 Hamilton Street West Haven CT is five stars.
Emmanuel B.Fast and friendly service.
joseph I.Great service all around. Called to personally change reservation due to snow storm.
Isaac S.The information required for the mobile check in should be able to be provided before arriving at the rental site.
Daniel J.Nothing. Most knowledgeable and professional. Most patient with inquisitive and unknowledgeable customer(me) with the ability to communicate, explain, and simplify answers effectively.
Tom L.I waited for an hour to have the keys brought to me
Sid I.