Customer Reviews for Abyss Towing Inc
(U-Haul Neighborhood Dealer)

307 comentarios

2668 S Cole Rd   Boise, ID 83709

(208) 363-9677

Horarios de la ubicación

  • Lunes - Viernes:
    7:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4:30 p. m.
  • Sábado:
    9 a. m. - 2  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(208) 363-9677

2668 S Cole Rd
Boise, ID 83709

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    7:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4:30 p. m.
  • Sábado:
    9 a. m. - 2  p. m.
  • Domingo:
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was great!

Jim W. 
Clasificación:
4.0

Abyss's towing was awesome and fast fantastic job!

Daniel T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stefon O. 
Clasificación:
1.0

I got charged and where I picked up the track no one came to check with if the truck was dirty or not and got charged as well how's that possible???😩😩😩

Cedric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bret K. 
Clasificación:
1.0

It took over a half hour with that stupid 24/7 pick up. Drop off too longer due all the pictures. Called 2 customer support lines that are no help.

Brett M. 
Clasificación:
5.0

Customer service was phenomenal. Each person I interacted with was friendly and helpful. Renting the trailer was simple and went smoothly. I will use them again!

Trish B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Verlan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashli B. 
Clasificación:
5.0

Very friendly and accommodating.

Duane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike K. 
Clasificación:
5.0

No recommendations for improvements. Always GREAT service!

Susan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill B. 
Clasificación:
5.0

No suggestions for improvements with the facility I visited to rent the trailer. The experience was smooth and relatively painless and it helped that it's in a convenient location based on where I live.

Todd R. 
Clasificación:
5.0

very friendly and courteous staff at this location. I have rented from this location a number of times for local use and it is always a professional and friendly experience.

Jason B. 
Clasificación:
3.0

Didn't deal with anyone this time, I was just doing an after hours drop off, but when I've delta with them in the past they were great. Love the flexible and friendly customer service.

Mikayla S. 
Clasificación:
1.0

I was never sent a link to inspect the vehicle and give a report for the beginning condition of the vehicle. After returning the vehicle from transporting bags of stuffed animals and clothing I get charged 300$ for damages for gauges from straps from a metal object. I would greatly appreciate it if this would be taken care of. This has been addressed with corporate already. I will continue to contact until this gets resolved. Gracias.

John G. 
Clasificación:
4.0

One of the lights on the tow dolly quit working as I was loaded and leaving town. I stopped by the Garden City location and the were very helpful at getting the problem fixed.

Mark W. 
Clasificación:
5.0

Friendly and professional guys to rent equipment from.

Scott C. 
Clasificación:
5.0

Dropped off trailer on Sunday PM when they were closed. At 0750 the next morning I had an E Mail saying they had the trailer and no problems with it and my contract was complete.

Keith C. 
Clasificación:
5.0

Both people that I dealt with ( one when initially renting and a different upon returning) were great. Nothing bad to say at all. Thanks again.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josiah V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gabriel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

I've used them a handful of times, and the staff is always remarkable. Gracias.

Andrew P. 
Clasificación:
1.0

I was charged $36 for gas for 12 miles of travel, which I find ridiculous.

Cynthia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abyss T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin E. 
Clasificación:
5.0

Great customer service. In and out quickly

Joy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tyler K. 
Clasificación:
5.0

Nothing - we had a great experience.

Douglas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindi K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda A. 
Clasificación:
4.0

More detailed information about where to drop the trailer after hours would have been helpful.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
3.0

I cannot accurately rate the drop off location because I didn't not go in. I dropped off during hours they were closed for lunch. The outside appeared very clean.

TYLER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callum L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse P. 
Clasificación:
5.0

Chris (chubs) was amazing He really made our experience better after trying to get the app to work and waiting on hold for over two hours. Chris pulled up in his tow truck and saved our day he was truly a knight in shining armor! Way to go above and beyond . If he was not there is could have been a disaster for our family

John B. 
Clasificación:
4.0

The guy that helped me out was friendly and great.

steve P. 
Clasificación:
5.0

I met the owner Lee and his team, they were very personable and got me hitched up and on the road. I would highly recommend Abyss Towing Inc.

larry P. 
Clasificación:
3.0

El cliente no dejó un comentario.

charles H. 
Clasificación:
5.0

The vehicle was in good condition. The facility we rented from is hands down the best we've ever done business with. All of the people were incredibly nice and the return was easy!

Mollie S. 
Clasificación:
3.0

Drop off was define but I could not complete the after hours drop-off online. Handled it in person on Monday.

William O. 
Clasificación:
4.0

Na

Jennefer K. 
Clasificación:
1.0

Some people are ignorant as to having to download an app to properly return the rental. It would be nice if someone would of explained how to do this and as we failed we were over charged for gas & added extra mileage than what was originally there.

ted L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine F. 
Clasificación:
5.0

I rented a pick up for a day. The staff were knowledgeable and helpful, both on the phone and in person. It was easy and seamless. I would use this company again.

Sandy W. 
Clasificación:
5.0

Super friendly and professional. Highly recommend this location. They were very helpful helping me pick out locks, tape ams furniture wrap.

Heidi N. 
Clasificación:
5.0

I think you got it down.

Thomas M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra F. 
Clasificación:
5.0

I have used this location in the past and had a very pleasant experience. The staff is friendly, professional, and expedient at getting me checked out and back in. The equipment was clean and in good working order and I found the price of the truck and packing material was very reasonable.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wade S. 
Clasificación:
3.0

I picked the truck up with a 24 hour truck share and the truck was dirty with food and bottle remnants and there appeared to be an issue in the steering of the truck. I'm not sure if this truck was inspected after the last family rented it but it had not been cleaned.

MASON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wm F. 
Clasificación:
5.0

I was greeted by a gentleman that was very welcoming & the man that assisted me with vehicle extremely helpful and friendly.

Kem T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne C. 
Clasificación:
3.0

I was provided with the wrong trailer which made returning it more complicated. Otger than that it was great.

Terek Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
2.0

This was a huge inconvenience in 2022 for me to have to return to the yard to ONLY have pictures taken. I was told I had to return to extended the contract. The reason I was given was for an inspection. There was no inspection only photos.

Paul C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas M. 
Clasificación:
5.0

Everything was a wonderful and easy experience! Right down to the gentlemen that got us going!

Monics G. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad N. 
Clasificación:
5.0

The staff were amazing, friendly, helpful, and humorous. Free Coffee, who even does that anymore? Very cool vibe, mom, and pop shop for sure!! Old school service. So glad people remember what that is anymore. THANK YOU!

jesse P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL CARL O. 
Clasificación:
5.0

Quick friendly no hassle and helpful what more could you ask for.

COLLEEN M. 
Clasificación:
4.0

Plenty of space to drop off the trailer and easy to complete drop off transaction.

Tia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANNE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

BURKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth G. 
Clasificación:
5.0

The truck did stall a couple of times… however the equipment was clean and the check out and check in process was flawless and easy. No complaints

Donna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
3.0

Check in process is too complicated. I shouldn't have to give employee info or passport info

Jordan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

YACKOV M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan M. 
Clasificación:
5.0

Friendly on spot service

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD L. 
Clasificación:
4.0

Check in/out was very prompt, there was easy access to the location on Cole within 1/2 mile of Hwy 84, and the Rep was very courteous, professional and helpful

Stephen H. 
Clasificación:
5.0

Chris(?) was so good with the welcome and set up for the van rented. It was ready to go, on time. He got me settled and on my may. Check in was as clean as the set up. Pleasant, helpful and knowledgeable. When I need to rent in town again, I will certainly go back.

RODNEY K. 
Clasificación:
5.0

Could have used a really good vacuum as there was dog hair on the seats, but otherwise clean. The two guys in the office were very nice and professional. Chris also fixed a charge that was automatically added on to my bill that I didn't want.

Tessa M. 
Clasificación:
5.0

Excellent customer service- great guys- helped resolve billing issue asap- will use in future

BENJAMIN R. 
Clasificación:
5.0

Make the mobile check in approval process a lot faster, we wasted a lot of time waiting for the to call our references. Overall it was an excellent experience!

Kenneth W. 
Clasificación:
5.0

Great, quick service!

JOCELYN W. 
Clasificación:
5.0

Great communication. Quick pick up and drop off

Valerie Z. 
Clasificación:
5.0

I really appreciated the staff! Always helpful and really nice. I felt like my belongings were very secure.

Julie K.  |  Overall Experience 
Clasificación:
5.0

Great job

Donald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW E H. 
Clasificación:
5.0

Great service.

chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
3.0

The "easy" after hours check in took 40 minutes. 1st it couldn't access my location although my phone's settings were correct, then photos of myself and my license needed to be retaken multiple times because they were "too dark". Sure, it was after dark & the facility has very poor outdoor lighting. Perhaps the u-haul folks receiving the photos could learn how to adjust the exposure. Or perhaps some of the hassle could have been taken care of in advance. Check in was very frustrating.

Cindi D. 
No se han enviado comentarios para esta ubicación.

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