Customer Reviews for Abyss Towing Inc
(U-Haul Neighborhood Dealer)

283 comentarios

2668 S Cole Rd   Boise, ID 83709

(208) 363-9677

Horarios de la ubicación

  • Lunes - Viernes:
    7:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4:30 p. m.
  • Sábado:
    9 a. m. - 2  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 8/18/2022 - 8/19/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(208) 363-9677

2668 S Cole Rd
Boise, ID 83709

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    7:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4:30 p. m.
  • Sábado:
    9 a. m. - 2  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 8/18/2022 - 8/19/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Josiah V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gabriel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

I've used them a handful of times, and the staff is always remarkable. Gracias.

Andrew P. 
Clasificación:
1.0

I was charged $36 for gas for 12 miles of travel, which I find ridiculous.

Cynthia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abyss T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin E. 
Clasificación:
5.0

Great customer service. In and out quickly

Joy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tyler K. 
Clasificación:
5.0

Nothing - we had a great experience.

Douglas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindi K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda A. 
Clasificación:
4.0

More detailed information about where to drop the trailer after hours would have been helpful.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
3.0

I cannot accurately rate the drop off location because I didn't not go in. I dropped off during hours they were closed for lunch. The outside appeared very clean.

TYLER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callum L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse P. 
Clasificación:
5.0

Chris (chubs) was amazing He really made our experience better after trying to get the app to work and waiting on hold for over two hours. Chris pulled up in his tow truck and saved our day he was truly a knight in shining armor! Way to go above and beyond . If he was not there is could have been a disaster for our family

John B. 
Clasificación:
4.0

The guy that helped me out was friendly and great.

steve P. 
Clasificación:
5.0

I met the owner Lee and his team, they were very personable and got me hitched up and on the road. I would highly recommend Abyss Towing Inc.

larry P. 
Clasificación:
3.0

El cliente no dejó un comentario.

charles H. 
Clasificación:
5.0

The vehicle was in good condition. The facility we rented from is hands down the best we've ever done business with. All of the people were incredibly nice and the return was easy!

Mollie S. 
Clasificación:
3.0

Drop off was define but I could not complete the after hours drop-off online. Handled it in person on Monday.

William O. 
Clasificación:
4.0

Na

Jennefer K. 
Clasificación:
1.0

Some people are ignorant as to having to download an app to properly return the rental. It would be nice if someone would of explained how to do this and as we failed we were over charged for gas & added extra mileage than what was originally there.

ted L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine F. 
Clasificación:
5.0

I rented a pick up for a day. The staff were knowledgeable and helpful, both on the phone and in person. It was easy and seamless. I would use this company again.

Sandy W. 
Clasificación:
5.0

Super friendly and professional. Highly recommend this location. They were very helpful helping me pick out locks, tape ams furniture wrap.

Heidi N. 
Clasificación:
5.0

I think you got it down.

Thomas M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra F. 
Clasificación:
5.0

I have used this location in the past and had a very pleasant experience. The staff is friendly, professional, and expedient at getting me checked out and back in. The equipment was clean and in good working order and I found the price of the truck and packing material was very reasonable.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wade S. 
Clasificación:
3.0

I picked the truck up with a 24 hour truck share and the truck was dirty with food and bottle remnants and there appeared to be an issue in the steering of the truck. I'm not sure if this truck was inspected after the last family rented it but it had not been cleaned.

MASON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wm F. 
Clasificación:
5.0

I was greeted by a gentleman that was very welcoming & the man that assisted me with vehicle extremely helpful and friendly.

Kem T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne C. 
Clasificación:
3.0

I was provided with the wrong trailer which made returning it more complicated. Otger than that it was great.

Terek Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
2.0

This was a huge inconvenience in 2022 for me to have to return to the yard to ONLY have pictures taken. I was told I had to return to extended the contract. The reason I was given was for an inspection. There was no inspection only photos.

Paul C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas M. 
Clasificación:
5.0

Everything was a wonderful and easy experience! Right down to the gentlemen that got us going!

Monics G. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad N. 
Clasificación:
5.0

The staff were amazing, friendly, helpful, and humorous. Free Coffee, who even does that anymore? Very cool vibe, mom, and pop shop for sure!! Old school service. So glad people remember what that is anymore. THANK YOU!

jesse P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL CARL O. 
Clasificación:
5.0

Quick friendly no hassle and helpful what more could you ask for.

COLLEEN M. 
Clasificación:
4.0

Plenty of space to drop off the trailer and easy to complete drop off transaction.

Tia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANNE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

BURKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth G. 
Clasificación:
5.0

The truck did stall a couple of times… however the equipment was clean and the check out and check in process was flawless and easy. No complaints

Donna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
3.0

Check in process is too complicated. I shouldn't have to give employee info or passport info

Jordan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

YACKOV M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan M. 
Clasificación:
5.0

Friendly on spot service

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD L. 
Clasificación:
4.0

Check in/out was very prompt, there was easy access to the location on Cole within 1/2 mile of Hwy 84, and the Rep was very courteous, professional and helpful

Stephen H. 
Clasificación:
5.0

Chris(?) was so good with the welcome and set up for the van rented. It was ready to go, on time. He got me settled and on my may. Check in was as clean as the set up. Pleasant, helpful and knowledgeable. When I need to rent in town again, I will certainly go back.

RODNEY K. 
Clasificación:
5.0

Could have used a really good vacuum as there was dog hair on the seats, but otherwise clean. The two guys in the office were very nice and professional. Chris also fixed a charge that was automatically added on to my bill that I didn't want.

Tessa M. 
Clasificación:
5.0

Excellent customer service- great guys- helped resolve billing issue asap- will use in future

BENJAMIN R. 
Clasificación:
5.0

Make the mobile check in approval process a lot faster, we wasted a lot of time waiting for the to call our references. Overall it was an excellent experience!

Kenneth W. 
Clasificación:
5.0

Great, quick service!

JOCELYN W. 
Clasificación:
5.0

Great communication. Quick pick up and drop off

Valerie Z. 
Clasificación:
5.0

I really appreciated the staff! Always helpful and really nice. I felt like my belongings were very secure.

Julie K.  |  Overall Experience 
Clasificación:
5.0

Great job

Donald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW E H. 
Clasificación:
5.0

Great service.

chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
3.0

The "easy" after hours check in took 40 minutes. 1st it couldn't access my location although my phone's settings were correct, then photos of myself and my license needed to be retaken multiple times because they were "too dark". Sure, it was after dark & the facility has very poor outdoor lighting. Perhaps the u-haul folks receiving the photos could learn how to adjust the exposure. Or perhaps some of the hassle could have been taken care of in advance. Check in was very frustrating.

Cindi D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JM S. 
Clasificación:
5.0

I was charged 217$ from my bank when the total was supposed to be 125$ I was told it may have been a hold and the difference would be returned so I'm waiting for that other then that everything was great

KORTNY V. 
Clasificación:
1.0

Charged $25 for cleaning of the truck when it was perfectly clean when we dropped it off.

Stephen Q. 
Clasificación:
5.0

This was way better than the pickup location. The guy made it nice and easy.

Alec K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis W. 
Clasificación:
5.0

Everyone was very helpful and answered all of our questions. They walked us through how to hook up the trailer and explained the safety features. The process was very easy.

Paul K. 
Clasificación:
5.0

Attention was excellent

Ruben P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
5.0

Excellent customer service, really friendly, great drink machine in the lobby too!

AMY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Saundra H. 
Clasificación:
5.0

Nice to work with

Joe G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR D. 
Clasificación:
1.0

These guys ginned up a damage charge on a trailer for damage that was pre-existing on an old 6'x12' trailer. The location now says they're closed due to lack of staffing and won't answer their phones. I contact UHaul support and they said they'd look into it... will update if erroneous damage charge is reversed before I have to initiate a credit card chargeback.

Alexander M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander A. 
Clasificación:
5.0

Very great personal service. Friendly environment. Above and beyond customer service. Highly recommended

Kathryne H. 
Clasificación:
5.0

Thank you 😊!

Gail M. 
Clasificación:
5.0

Chris H. Was awesome good customer relations.

James A. 
Clasificación:
4.0

I ordered an appliance dolly. Dolly was not present. I was charged for dolly. WIll be requesting refund.

Sean B. 
Clasificación:
5.0

They guys were awesome and super helpful.

Kevin O. 
No se han enviado comentarios para esta ubicación.

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