Comentarios del cliente para Above N Beyond

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Above N Beyond

Grado total:

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Ryan G. en

Grado:

Some better signage, Actually having the dealer there instead of talking through one of the barbers, while they talk to her on the phone. Actually have a the dealer answer the phone, I tried to call to extend my rental about 10 times within posted hours of operations and never could get through. Just all in all a terrible experience. when I went to drop the trailer off during the posted hours there was nobody to do a proper drop off. Very disappointed, with the complete lack of customer service.

Geno D. en

Grado:

Highly don't recommend this place.

Arnold R. en

Grado:

El cliente no dejó un comentario.

tina M. en

Grado:

Customer was excellent and she cared about me and my needs.

CALEB S. en

Grado:

No proper signage directing customers to the Office. Office is ran out of a Barber Shop. U-haul equipment is across a street and to the back of another building. Even after asking people on the streets and business around, I found out that there was no one present who can help me with my online order. For this reason I was late to my pickup and was charged an additional 75.00 in storage fees.

Csaba M. en

Grado:

The place is a barber shop, and its name does not show in the GPS database. There is not a uhaul sign anywhere. They did NOT answer the posted phone number, despite multiple calls. It took me 30 minutes to ask around and find out, from neighboring businesses that the barbershop is where they deal with uhaul. If I had been close to my deadline, this delay could have cost me an extra day penalty. The person in the shop was trying to help but was untrained for this work. Someone over the phone took the information and filled out my ticket in the system, and I am not credited for unused miles or the deposit. I wouldn't recommend this location for thanks or returns.

erasmo A. en

Grado:

El cliente no dejó un comentario.

shay S. en

Grado:

El cliente no dejó un comentario.

Ana O. en

Grado:

Had great customer service

DOMINIQUE A. en

Grado:

El cliente no dejó un comentario.

Delores A. en

Grado:

El cliente no dejó un comentario.

MONICA R. en

Grado:

Poor customer service trailer light wire's didn't reach the plug had to buy wire extension they didn't hook up trailer had to do it on my own the only thing it has going is that its open till 9pm if you call they won't answer so it's best to show

Karla A. en

Grado:

El cliente no dejó un comentario.

viviana M. en

Grado:

I went at 8:45 Saturday night and when we checked the fuel level it has 3/8 of the tank. I told the manager there at the store and he said he cant do anything about it. I had to pay the extra 5 gallons of fuel when it didnt have it. It also was dirty in back and there was cigarette buds inside the vehicle and it smelled like smoke. Personnel there was very rude when I dropped off and got upset when I took a picture of the back. Wont ever return here even if it was free. Disappointed with service with Uhaul. Will let my aquaintenaces know about my experience.

Jeanine A. en

Grado:

El cliente no dejó un comentario.

IL R. en

Grado:

El cliente no dejó un comentario.

jodi A. en

Grado:

In a salon and person did not help. I turned the truck in 4 hours ahead of schedule but it was not turned in till the next day. I was charged an extra 50 dollars and could not reach anyone there so trying other means to get my money back. I learned my lesson.

Nicholas K. en

Grado:

This was a very disappointing pick up experience. The representative was not even at the storefront when we arrived so we had to handle final arrangements by phone which took 30 additional minutes. Then the equipment was very dirty (we were offered a $50 refund) and we were not given the furniture pads. I would not recommend this location.

JAMES W. en

Grado:

El cliente no dejó un comentario.

freddrick O. en

Grado:

The designated lady was absent. The barber arrived late and had to call for instructions on which truck to release for my trip. I did not receive a copy of the full paperwork on the truck.

PASSADENA W. en

Grado:

Need in house customer service,was on the phone with uhaul person she couldn't hear me and I couldn't hear her,she had kids in the back ground she asked for my credit card about 6 times because she kept putting in the wrong number.I repeated to her several times I needed a one way from town to town that would be 90 miles but she put the wrong information so when I got to the drop off spot I was charged double