Customer Reviews for Above All Mobile Services
(U-Haul Neighborhood Dealer)

102 reviews

2280 Moody Rd   Warner Robins, GA 31088

(478) 225-4872

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(478) 225-4872

2280 Moody Rd
Warner Robins, GA 31088

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Hugh Goss 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DOONER 
Rating:
4.0

Customer did not leave a comment.

Dennis Jones 
Rating:
5.0

Customer did not leave a comment.

Benjamin Wilton 
Rating:
3.0

Make sure someone is at the location to greet that customer. Make sure equipment is clean. The truck inside was not clean at all it needed wiping down with disinfective cleanser.

MARION CHAMBERS WILDER 
Rating:
1.0

They were not open during advertised business hours so I had to wait an hour for someone to show up to give me the equipment I requested and the. I was shorted 2 moving blankets and didn’t receive the dolly at all. Was told they took it off my contract but I was still charged for it. Also, the guy did not do a walk around of the truck but I noticed several scrapes and dents so I photographed and videoed them to cover myself.

Jennifer Garner 
Rating:
3.0

The pads, utility dollies, and furniture dollies were not in the truck as ordered when we picked up the yruck by mobile pickup. So, we had to wait about 1 hour to get our eqipment, which delayed our time with our paid movers and so it cost $110/hour that the movers were waiting for us to have the Uhaul truck available

Molly Bruner 
Rating:
5.0

Picking up the truck took about 15 minutes as I was unfamiliar with the procedure. I would rent from this location again. The truck was easy to drive, clean, and met all my expectations.

Joan Falldine 
Rating:
5.0

Customer did not leave a comment.

REGINALD JACKSON 
Rating:
2.0

Reservation was not in system. Price was misquoted, details of f return was wrong, had to settle for smaller truck. Local dealer refused to accept responsibility. Had to make several calls to uhaul to straighten out.

bruce hullett 
Rating:
5.0

Customer did not leave a comment.

MARY HOWARD 
Rating:
5.0

The owner was very nice.

Shanika Bishop 
Rating:
4.0

People at this location were very helpful. Definitely would recommend to others.

Ricardo Villarreal 
Rating:
5.0

Keep doing great business!

Darian Flagg 
Rating:
3.0

Upon returning my truck, I was very impressed with the U-Haul software system which leads the customer through a series of questions / comments / photo-taking related to returning the truck. That software system was very user friendly. Whoever wrote that program deserves "a pat on the back." Yes, U-Haul seems to have delegated some of its work to the customer, but, regardless, I like this system.

Tim Blevins 
Rating:
5.0

Customer did not leave a comment.

CHANIELLE PARKER 
Rating:
4.0

Replace missing hardware; safety chain was missing attachment hook.

russell masa 
Rating:
5.0

wasn't there at the time but I assured that my drop off was monitor

VAN CHEATHAM 
Rating:
5.0

Nothing much.. everything was super good..no problems what so ever.. they were super helpful and courteous... Will use them again !

james darling 
Rating:
5.0

Customer did not leave a comment.

Connie Hill 
Rating:
4.0

Customer did not leave a comment.

Earl Tolden 
Rating:
3.0

We dropped off the truck and we were told they would look at it later and email the final paperwork. Would have liked the transaction to be completed while we were there.

Melanie Johnson 
Rating:
3.0

Customer did not leave a comment.

Bernhard Lastoskie 
Rating:
4.0

This location was great. Staff was so nice. But everyone and thing leading up to this experience was crap.

Emily Valentine 
Rating:
5.0

Customer did not leave a comment.

Albert Payne 
Rating:
2.0

The drop off location needs to be seen from afar, had a hard time finding the location. It sits like down if that makes sense to you all. Overall I loved my uhaul experience.

Lenora Hicks 
Rating:
4.0

Customer did not leave a comment.

Kenneth Bailey 
Rating:
4.0

Location was excellent vehicle in top top condition Custer service excellent 👍

Melissa Kirby 
Rating:
5.0

People were very helpful and professional.

Ricardo Villarreal 
Rating:
1.0

Truck was dirty didn’t sound right an was almost empty

richard aldrich 
Rating:
3.0

Place was very cramped and appears aged and if I had to pull a truck into the lot, I think it would be difficult but it is clean. Parking lot needs improvement and parking is limited. Personnel were helpful and polite. The only reason I would recommend this spot is because the personnel were so helpful and it's the only spot where you can pay your bill.

Elizabeth Broadhead 
Rating:
4.0

Customer did not leave a comment.

beverley blake 
Rating:
2.0

Odd process

Kenji Smith 
Rating:
5.0

Customer did not leave a comment.

Tyesha Yarbrough 
Rating:
4.0

Customer did not leave a comment.

Robert TROTTER 
Rating:
2.0

Was scheduled for another location and they did not have the equipment. Was sent to another U-haul center who was not prepared for me. It took a long time for U-haul to answer the phone when the Russell Prky tried to call and verify information & find tje equipment locally. It was not Moody Road U-haul fault at any level. It was the fault of the Russell Prky and reservations.

Karen cumbus 
Rating:
5.0

Customer did not leave a comment.

Jose Castro 
Rating:
5.0

Customer did not leave a comment.

Michael Johnson 
Rating:
3.0

Customer did not leave a comment.

michael roseboro 
Rating:
2.0

I was charged an additional fee of $57.78 and I don’t know what these charges are for. I had paid at the pickup location.

LaShaun May 
Rating:
1.0

Be honest and talk with customer about policies before just having them sign contract. I will never use uhaul again.

Charles Doremus 
Rating:
5.0

Customer did not leave a comment.

Sandy Henson 
Rating:
1.0

The vehicle was not cleaned, lots of dirt in the cab. I brought the vehicle back by 6:30. I was over charged on my card and try to reach customer service to get the over excessive miles and gas reimbursement is like pulling teeth. I took pictures of the miles and pictures don’t lie. I requested someone to call me and I’ll get someone to call but no one never came to the phone. Please have someone to call me to get the charges adjusted. 478-318-7905

Linda Johnson 
Rating:
5.0

Great customer service!

Robert Warminsky 
Rating:
2.0

Just a car wash location, with zero uhaul reps present.

Peter Springirth 
Rating:
5.0

Quick in and out service. Truck was ready to go and no waiting. Will definitely rent from here again.

Steven Smith 
Rating:
3.0

Customer did not leave a comment.

Myron Carr 
Rating:
5.0

The gentlemen that I spoke to was very personable great guy It was a smooth process not stressful

Cheryl Chancellor 
Rating:
4.0

Cab of truck was very clean.

Edward Dellinger 
Rating:
1.0

Customer did not leave a comment.

Lashayla Coleman 
Rating:
5.0

Customer did not leave a comment.

Shanikka Mizell 
Rating:
5.0

Customer did not leave a comment.

Brian Lyons 
Rating:
5.0

Customer did not leave a comment.

shaneka daughtry 
Rating:
4.0

Customer did not leave a comment.

Sharlyn Peter 
Rating:
4.0

Customer did not leave a comment.

Jason Urquhart 
Rating:
4.0

After hours drop off instructions were difficult and not clearly explained. Took me over an hour to return the truck.

SAMANTHA ADAMS 
Rating:
5.0

Customer did not leave a comment.

JOHNNY BRYANT 
Rating:
2.0

This truck was dead on empty on fuel on pick up and barely made it to the gas station. The truck was filthy and stank. It had been used to haul wood, hay and manure. We had to clean it before we could use it. The guy who rented it to me stated that U haul had charged the customer for not cleaning it but it should have been cleaned before we got it. I have been in contact with U haul to see about a reimbursement on some of the rental cost due to the condition of this truck.

BECKY JORDAN 
Rating:
5.0

Customer did not leave a comment.

Pamela Robinson 
Rating:
5.0

Customer did not leave a comment.

Dean Bates 
Rating:
1.0

Let customer know that they need to login to add driver's licenses and other info before pick up. Also customer service need to have fewer hold times to be connect.

Barbara Alston 
Rating:
5.0

Customer did not leave a comment.

Rachel Pedersen 
Rating:
3.0

Customer did not leave a comment.

Stephan Cooper 
Rating:
5.0

Customer did not leave a comment.

daniel gonzales 
Rating:
4.0

Customer did not leave a comment.

Sherry Lee 
Rating:
5.0

Customer did not leave a comment.

Natasha Mullins 
Rating:
3.0

I had to go to this location, which is primarily an auto detailing business, because they didn't have the truck I reserved at the main location in town. When I got there, the manager was great, fast, respectful and very pleasant to deal with. The truck, however, is just another big, loud, uncomfortable beast of a machine that has no amenities and no room for anything up in the cab.

MARK WILKIE 
Rating:
1.0

This was not a 24/7 pick up location. Scheduled our pick up for 7am, with a 2 hour window. We arrived at 6:00 am to pick up the truck. Was not able to get in and had to wait for an employee to show up to get the truck. Location did not open until 9:00am. Had ordered 2 dozen furniture pads and only received one dozen. Will not pick up a truck at this location ever again.

William Lawson 
Rating:
4.0

Customer did not leave a comment.

Daniel Dukes 
Rating:
4.0

After hours Drop off was very simple and convenient.

Gleny Kevelier 
Rating:
1.0

Was not informed that this was a truck share location and that I needed to set up the app to get the keys for the truck, was on the phone with customer service for over 30 minutes trying to figure it out. I had checked in online and had submitted my drivers license but yet had to do it again over the phone with customer service. After I finally jumped through all the hoops to finally get the keys, the truck was absolutely disgusting! Trash, mulch, and debris was all over the truck and the cab was equally disgusting! Terrible process overall! I checked in online and was never informed that I would have to set up the app and then deal with customer service just to get the keys to the truck.

Jacob Beiting 
Rating:
4.0

I called ahead to make sure I could drop off the car trailer before 6 pm the night before I brought the truck back. They left at 5 that day. I left it anyway and called to let them know it was there.

Bruce Houston 
Rating:
3.0

I will never use U-Haul again. Waste of money

SAMARIA Parker 
Rating:
5.0

Customer did not leave a comment.

Craig Hughes 
Rating:
1.0

Customer did not leave a comment.

Amit Bhimani 
Rating:
1.0

Customer did not leave a comment.

Meketa Deans 
Rating:
5.0

The truck was advertised to have cruse control, this truck did not. The windshield was covered in dugs. I had to clean it and the whole truck before it was safe to travel.

Aubrey Wright 
Rating:
5.0

Customer did not leave a comment.

Ashley Stanley 
Rating:
3.0

Ramp was missing on 26ft truck after putting gas and drove home our labor moving help guys notice it: had to call drive it back, get another Trucj!

Beatrice Mccarthy 
Rating:
3.0

I recommend using another rental service

Robert Olesiak 
Rating:
3.0

First location i went to get a truck gave me a truck with a busted gas tank and charged me 188.00 i explained to the guy the issue so he just said he would refund me and sent me to another place where I was charged another 180.00. And then I was originally told to return the truck to another place, the address given to me was a dead end road with an out of business place. No street lights and not a safe area. It was 10pm at this point and I was told I would not be charged for an additional day for returning it after business hours I called the 1800 number and it took an hour on the phone for someone to redirect me back to near where I got the uhaul from originally. I was charged for the over mileage, and extra day. In total I spent $445 for a one day rental. Next time I will definitely pay movers and deal with the headache

CHRISTOPHER RHOADES 
Rating:
4.0

Customer did not leave a comment.

Darlene Jackson 
Rating:
5.0

Great customer service, professional and quick.

antonio early 
Rating:
5.0

Customer did not leave a comment.

Tonja Gladden 
Rating:
1.0

I was charged for fuel to go 9.1 miles . That gauge was not in that position when I returned the truck .

Kevin Jones 
Rating:
5.0

Customer did not leave a comment.

Jonathan Richmond 
Rating:
5.0

Customer did not leave a comment.

Brooks Fox 
Rating:
5.0

this location can not do the no contact with the U-Haul app they are not equipped for this. I had to go inside to get the keys to the truck.

Erin Fisher 
Rating:
5.0

Customer did not leave a comment.

Carolyn Miller 
Rating:
4.0

Customer did not leave a comment.

Linda Hartman 
Rating:
1.0

Overall this was a terrible experience. I was supposed to have picked the UHaul up from the Carl Vinson Parkway location. They instead gave the vehicle reserved for me to another customer and I was without one. They put me behind schedule a day due to their inability to effectively manage resources. Additionally, when I spoke to the UHaul "supervisor" when I called the corporate number, he agreed to refund me $100 due to the incident. However, he only reimbursed me $50. This has led me to question the integrity of UHaul has a whole, and I will be looking for other companies to work with in the future. I will not recommend UHaul to other people.

John Held 
Rating:
5.0

Change the website there is no 2004 Moody Rd uhaul location, could not find it? Please correct this.??????

Mark Shue 
Rating:
5.0

Customer did not leave a comment.

Gwenyth Gresham 
Rating:
5.0

Customer did not leave a comment.

Arlis Francis 
Rating:
5.0

Nothing. Very pleased with the service. Facilities was very clean. Employee was awesome. Thanks

Patricia Williams 
Rating:
3.0

I rented a trailer, contract #91497535, for three or four days. Wanted to rent until Sunday, but they said they were closed, but I could drop off trailer that day. However, I rented for three days. I was told that they close at 5 on Saturdays. I was stuck in traffic the last day during a very bad rain storm. I tried to call when able at 5:10 but no answer. I dropped trailer off and left a note with my name taped to the drop box as I didn't have a paper copy of the contract. I thought everything was good until I was able to review my emails where they charged me for a week. I tried calling them at 3:00 on Saturday, but no answer. I drove to the dealer at 3:45 pm, but they were not open as I thought they would be. I took a picture of the note that was still there. I then called customer support and spoke to Christine who was very helpful while I filed an objection to the extra charges.

gregory ozment 
Rating:
4.0

Customer did not leave a comment.

robert baker 
Rating:
5.0

Customer did not leave a comment.

Jeanette Fields 
Rating:
3.0

Staff was fine, the location/parking could use some work.

Jeffrey Bergmann 
Rating:
1.0

I filled gas tank to level it was when I picked up truck in Florida, (Half full).... I was still charged a gas fee to add gas to tank. Charge has been disputed.

Patrick Haygood 
No reviews have been submitted for this location.

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