Comentarios de los clientes para Able Taylor Rd Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Able Taylor Rd Self Storage

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MARVIN O.
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El cliente no dejó un comentario.

Ladan K.
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El cliente no dejó un comentario.

Steve C.
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Cant remember names but the girl on Sunday was great, a lot of help and friendly!!

Petre M.
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El cliente no dejó un comentario.

Theresa M.
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El cliente no dejó un comentario.

Sue R.
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Quick check in/check out process, truck was ready when we arrived and staff was professional.

kim R.
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Renting the truck at one location and then confirmation never being made, but receiving a text saying I had to pick up at another location really threw a curve ball into my schedule. This location went above and beyond to correct what I felt was poor customer service on a corporate level. Moving times are usually very time sensitive and tightly scheduled for most people. This last minute change is not conducive to staying on schedule. Able deserves an A+ for accommodating me under the conditions.

Shelby G.
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The alignment of the uhaul was off other than that it was pretty good

Lorene E.
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El cliente no dejó un comentario.

anthony H.
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Thank you for the great customer service!!

William H.
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You are already outstanding!

john B.
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El cliente no dejó un comentario.

Ronald K.
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Check in person was awesome!!

Gregory M.
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Quick, excellent service!

aaron F.
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I've used Able Taylor Rd Self Storage for storage as well as to rent a u-haul. They are very nice and easy to work with. I had a great experience.

Kathie S.
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El cliente no dejó un comentario.

DONNA C.
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Great customer service! Truck was ready to go when we got there. Great overall experience.

Neil S.
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El cliente no dejó un comentario.

kathy P.
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The agents were extremely courteous and friendly, the office was clean and tastefully appointed and everyone we had contact with was helpful and knowledgeable! Couldn't ask for nicer people to do business with!

Tyler S.
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Great and friendly customer service

andrew V.
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Exceptional customer service. Very friendly, very helpful.

David C.
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Great customer service. Really nice customer service representative

Alexander D.
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Instead of filling up to only a quarter tank of gas like I should have I filled the whole uhaul up so that sucked. Giving a credit back when the customer comes back with a full tank of gas would be nice

JOHN U.
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I made my reservation with another location but no one let me know that they had changed the pick up location.

karen K.
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Excellent customer service from the sales lady, she deserves a raise. Very helpful and professional. I highly recommend this site for U-Haul truck rental!

Michael S.
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El cliente no dejó un comentario.

steve B.
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Excellent service!

glen M.
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El cliente no dejó un comentario.

glen M.
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El cliente no dejó un comentario.

William B.
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El cliente no dejó un comentario.

Dawn C.
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El cliente no dejó un comentario.

Philip M.
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El cliente no dejó un comentario.

Laura K.
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Julia was welcoming and helpful. Even though I had a contract with U-Haul showing Able Taylor Rd Self Storage as my drop off location, when Julia called her local office to log the truck in they tried to charge me $200 extra for dropping it off at the wrong location. Thankfully she stood up for the customer!

Carolyne W.
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Our U-Haul rep was phenomenal. Very personable and caring. I will definitely be coming back to this location.

Molly C.
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The lady in the office was delightful!

Patrick A.
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An excellent experience.

PAUL C.
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No one there to check the truck in Out in the storage yard.

Dyann A.
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Ensure customers are aware the smaller (10') trucks do not have a ramp. Customer service at Able Taylor Road Self Storage was by far the best we've ever experienced at this type of business. Highly recommend.

Carol T.
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El cliente no dejó un comentario.

Claudia S.
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This location was great for us. Easy to check in and return. Super friendly and helpful

tracy L.
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El cliente no dejó un comentario.

Darrell C.
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Nothing

Steve W.
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Nothing great service

Joan R.
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El cliente no dejó un comentario.

ronda D.
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Very friendly and helpful people that work there

Ebrahim T.
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El cliente no dejó un comentario.

sarah Y.
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El cliente no dejó un comentario.

Grace K.
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El cliente no dejó un comentario.

Louella B.
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El cliente no dejó un comentario.

VICKIE S.
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El cliente no dejó un comentario.

James W.
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El cliente no dejó un comentario.

Marcia M.
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Truck was ordered for Auburn pick-up, got changed to Loomis, miles away. It took nearly two hours to get my truck. Traffic was consulted and they somehow canceled my contract, having to start over yet again. Had difficulty getting me a receipt, called someone else who managed to have something printed for me. Truck was scratched, dented, had no cruise control for a long distance move. Also made a loud humming sound inside the cab unlesss a window was left partially open. Air conditioning was not very good.

cynthia M.
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El cliente no dejó un comentario.

alice R.
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El cliente no dejó un comentario.

Niles G.
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Had nothing but issues with uhaul. The people at the location were nice but uhaul itself messed up my reservation, tried to double charge me and most of all it was a headache dealing with uhaul.

BOYD L.
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El cliente no dejó un comentario.

laureen F.
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El cliente no dejó un comentario.

Scott S.
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Not much room to maneuver or park larger Uhauls.

Pam W.
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Yes, This storage was to help a friend who did not know what would have happened to his personal things. The Abel Storage was of great help and the Customer Service was excellent and helpful. The equipment was great and in good working order. I was glad to have found this Company and what a Blessing it was at a time when needed. Thank you

Megan M.
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Moving is a stressful thing and the agents I talked to were so nice and made it very easy. I really appreciated it.

Joan S.
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Every thing was perfect. They were extremely knowledgeable and helpful!!!

Ken D.
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El cliente no dejó un comentario.

ANNA P.
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El cliente no dejó un comentario.

dave C.
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El cliente no dejó un comentario.

Ashleigh K.
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This experience was absolutely terrible. We received a phone call from uhaul saying that we could pick up the truck one day early. (Thank you, this was so helpful for our move!) When we showed up, no one had a clue what we were talking about and they laughed at us when we told them about this phone call. it took at least 10 minutes or firm tones to get him to relinquish the truck 1 day early, even though he could see we received a phone call from a man named "Chris, from uhaul". The attendant was rude and very unprofessional. He refused to notate the existing damages on the truck. We had to argue for 15 minutes before he scribbled a few damages down with his signature. After this, he backed the truck up into a pole and didn't say a word about it when he got out of the truck. My fiancee and I had to ask him if he was going to do anything about this. He said no damage occurred. We eventually left with our truck, no thanks to the people at this facility. This Abel Taylor Road Storage is simply awful.

Mark S.
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El cliente no dejó un comentario.

Zachary D.
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El cliente no dejó un comentario.

Andrew R.
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I did a after hour drop off at this location so I can't give a review.

Marvin B.
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We had the trailer reserved at another location. I got a call a half hour before my scheduled time that the unit was not available. Once one was located at this location uhaul was having computer problems. I ended up being over an hour late. I would rate the 1st location and uhaul reservations as very poor and this one as average. It would have been better if they would have had help to hook it up.

Donna J.
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The lady who helped us was very nice but she didn't know what she was doing. She repeatedly had to call uhaul to ask questions, gave us the wrong truck and when the mileage and fuel levels didn't match, she called uhaul again. I figured out she had the wrong truck

cynthia M.
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The staff here were very friendly and helpful. They were very accomodating during a stressful move. I am so glad I rented the storage space from them.

tyler F.
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El cliente no dejó un comentario.

Chris A.
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El cliente no dejó un comentario.

Kyle D.
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El cliente no dejó un comentario.

Christina P.
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Again, there were three uhual locations located in Auburn, but we had to drop the uhual off in Loomis and then drive back up to Auburn. After a long day of moving you don't want to have to drive farther than you have to in order to return the truck.

ERIC B.
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Truck had check engine light on that operator was aware of but didn't disclose. Also, an added $14 insurance fee was added to the bill without my knowledge or consent.

Lisa P.
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El cliente no dejó un comentario.

Marypaula A.
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There was one issue but not a big problem. When you rent from Haul they always do a walk around, which we did and found one flaw, a big crack on the plastic bumper. However When I returned it to another location they pointed out a small dint on the top front of the box unit. The person that did the walk thru with nor I for that matter noticed it before I left and I didn't not drive where a tree branch or something could have hit it.

Andrew M.
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El cliente no dejó un comentario.

Bruce B.
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Uhaul is typically not a customer satisfaction business. They have screwed me every time. But sadly, they are better than the competition. A year ago a "locked in" discount for a Uhaul rental assured by Redwood City magically disappeared and my appeal yielded nothing. This time a reservation I never made kept prompting calls by a local Uhaul center and then the "2-day rental" I was promised (after booking a 3-day rental as a formality and being told I would be reimbursed if I returned the vehicle within only 2 days) didn't happen and I paid for 3 days despite what Uhaul promised. Uhaul lies but, as I said, the competition is worse. Is that reassuring? Is the above question intended to find a better way to screw new customers?

LARRY D.
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El cliente no dejó un comentario.

richard B.
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keep up the good work

WILLIAM M.
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El cliente no dejó un comentario.

JOE M.
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El cliente no dejó un comentario.

GARY T.
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Able's is wonderful - would rent again from them again in a heartbeat! Gary

MARY K. J.
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Make sure the vehicle is there. We went to the original rental place and the vehicle wasn't there. We had to go to the next town. Just frustrating.

LANCE T.
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El cliente no dejó un comentario.

David B.
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El cliente no dejó un comentario.

Hal C.
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The manager Gary was the best!!!

BOB B.
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El cliente no dejó un comentario.

LAURA N.
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Front desk staff very disorganized. Multiple calls to reserve a truck and confirm and then none reserved for me when I got there.

CHRISTINE P.
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El cliente no dejó un comentario.

RON E.
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El cliente no dejó un comentario.

LLOYD O.
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El cliente no dejó un comentario.

PETER J.
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Check-in was very easy and the staff very professional.

MICHAEL C.
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El cliente no dejó un comentario.

TIFFANY A.
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El cliente no dejó un comentario.

IRA S.
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El cliente no dejó un comentario.

DAN C.
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El cliente no dejó un comentario.

scott T.
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El cliente no dejó un comentario.

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