Customer Reviews for Greenbrier U Storage
(U-Haul Neighborhood Dealer)

51 reviews

41 N Broadview St   Greenbrier, AR 72058

(501) 314-3241

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(501) 314-3241

41 N Broadview St
Greenbrier, AR 72058

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James Bray 
Rating:
4.0

Customer did not leave a comment.

Patricia Mathis-Torres 
Rating:
5.0

Customer did not leave a comment.

Charlotte Hutchcraft 
Rating:
5.0

Absolutely would recommend! The onsite personnel was friendly and made the drop off easy!

Lewis Johnson 
Rating:
2.0

It was hard to put in gear

Judith Freesc 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Letsak 
Rating:
1.0

Called today no one returned my call , also was told I could drop off on Sunday all that was said and get 20.00 late fee or some crap and I rent here offen.

Todd Kirkpatrick 
Rating:
1.0

They give me wrong information And now I have problem With the retun

Emanuel De assis 
Rating:
5.0

Customer did not leave a comment.

Terry Queen 
Rating:
5.0

Customer did not leave a comment.

Mike O'neal 
Rating:
3.0

I had a car hauler reserved at the 2850 Prince St location in Conway Arkansas, the person that helped us there was great but after we got the trailer hooked up the lights on the trailer did not work. He found us another trailer at the Greenbrier location (41 North Broad St) 15 miles away. We picked up the trailer and drove back to Conway and loaded the car to be towed on the trailer and discovered the straps that go over the front tires were worn away. The ends of the straps were worn away so much that they would not reach the ratchets. I had brought my straps, so I cut one in half and looped it to the end of the existing straps and made it work. Your Maintenace of the equipment is terrible, accidents waiting to happen! Both of these trailers needs to be repaired before they are rented out again. NO lights on a trailer??? I did take photos of the short straps on the second trailer 207450 MD.

PHIL LANCASTER 
Rating:
5.0

Customer did not leave a comment.

Oscar Wilson 
Rating:
5.0

Maybe offer pickup truck rentalls

Robbie brock 
Rating:
5.0

Customer did not leave a comment.

Michele Herron 
Rating:
5.0

Perfect in and out. The staff at my pick up location made this an enjoyable experience.

ED SPAETH 
Rating:
5.0

It was spot on, no changes necessary.

Frank Daley 
Rating:
5.0

Customer did not leave a comment.

DANNY HOPPER 
Rating:
5.0

CURTIOUS AND FRIENDLY GREAT EXPERIENCE

scott smith 
Rating:
5.0

Customer did not leave a comment.

Shawn Phillips 
Rating:
5.0

Customer did not leave a comment.

Rod Davis 
Rating:
5.0

Everything went great

Terry Johnson 
Rating:
5.0

Customer did not leave a comment.

roger irving 
Rating:
5.0

Very professional. Explained everything.

Cindy Moffitt 
Rating:
5.0

No issues with dropping off the truck. The attendant was very helpful and friendly.

Jim Borota 
Rating:
5.0

Overall experience was great. I really appreciated the young man at the front desk going above and beyond. My driver’s license wouldn’t scan and I had been putting it off forever because i hate taking pictures but it was long overdue.

Alyson Smith 
Rating:
5.0

Customer did not leave a comment.

Heather Uphoff 
Rating:
5.0

Customer did not leave a comment.

Michael Parker 
Rating:
3.0

Only rent for days you a sure you will use it. I rented for 3, returned in 2, got charged for 3.

TRAVIS NELSON 
Rating:
5.0

No improvements needed!

Melanie Hott 
Rating:
5.0

Customer did not leave a comment.

Alan Philips 
Rating:
5.0

Customer did not leave a comment.

Regina Hernandez 
Rating:
2.0

Workers are rude…and not on time.

KEVIN GUIDEN 
Rating:
5.0

Customer did not leave a comment.

Patrick Kierre 
Rating:
5.0

Customer did not leave a comment.

Heather Duplichan 
Rating:
5.0

Customer did not leave a comment.

Michael Ludwig 
Rating:
5.0

Process was quick and easy. Marcus was extremely helpful!

Susan Harmon 
Rating:
4.0

Customer did not leave a comment.

Jesse Klaiber 
Rating:
5.0

Quick in and out, friendly and helpful personnel.

Samuel Hutto 
Rating:
1.0

Idk where to begin.. I was completely misquoted for starters. I had to go to multiple locations to acquire the truck and trailer. Ever chain of canned has epically failed, other than Victor; who was the only competent employee I dealt with. I was way overcharged and completely neglected by multiple chains in the command. To say I’m insulted, would be a gross understatement. I will do whatever in my capabilities to refer business elsewhere based on the callousness I’ve received. Victor was very polite and capable, and should get a raise.

Anthony Colquitt 
Rating:
2.0

Trailer was not ready way out in back of location stuck in the mud had to assist worker with my 4 wheel drive to get out of water in mud went in the day before and was told they would have it ready not my duty to lock my truck in 4 wheel drive and get trail out of mud very poor service and I do rent from this location often.

Todd Kirkpatrick 
Rating:
5.0

Be more accurate on rather or not the equipment is available at said location. The manager of the location that I used had to delay things a bit in order to go get the equipment that I had reserved. Yet, things ended up good as far as the actual time I needed the equipment for. No extra accomidations needed by me!

Jeremy Roberts 
Rating:
5.0

Very helpful even in pouring rain!

BILL FRYE 
Rating:
5.0

Customer did not leave a comment.

anthony west 
Rating:
5.0

Very awesome young man proceed every thing quickly and that’s important when you have moved such a long way kudos to him

Terrie Sutterfield 
Rating:
4.0

Customer did not leave a comment.

lori monton 
Rating:
5.0

Customer did not leave a comment.

Kent Keith 
Rating:
5.0

Customer did not leave a comment.

David Ramirez 
Rating:
5.0

a drop box for keys would be helpful.

Catherine whitley 
Rating:
5.0

Customer did not leave a comment.

RALPH HINKLE 
Rating:
4.0

The 20' box truck that I rented was so loud that I wished that I had a set of ear plugs. This vehicle definitely needs to visit a muffler shop! I'm glad that I only had to be in this truck for 150 miles.

billy jones 
Rating:
5.0

Every thing was good

Billy Price 
No reviews have been submitted for this location.

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