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LISA S
Customer Reviews for Able Body Hauling
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Put correct days of rented which was 5 days not 6days Over charging when it was a n orgi al 24hr rental period.
NYITECKA Bthey weren't there when I arrived. The place is a dump. They overcharged me three times the price of the trailer I had to call him to get the credit. They didn't even post the receipt until the next day. It was a debacle.
THEODORE ALocation was completely unhelpful and truck was missing all of the additional items I requested.
ALEXANDER MThe trailer rode terribly and I thought it was going to shake off my bumper. Otherwise, the service was good and very convenient location.
WILLIAM LThe gentleman running the place was very knowledgeable, courteous, and helpful. The process was a breeze.
PAUL HSam the owner was friendly. Little delay on the pickup but he kept in contact. Very minor issue
JOHN BThe guy there was very kind and helpful. ¡Gracias!
DANIEL SStaff was very friendly. Easy transaction.
ROBERT CThey need to have boxes available for purchase.
Peter MPros: they had the size of truck I needed available. The truck was clean, and they included a lock already (I was planning to pick one up for a couple of bucks, so this was nice). Cons: I was confused on arrival because there were only a couple a trucks in an empty grass lot near some garages without clear signage. I selected counter pickup, but 24 hours before my pickup time I received notification that I needed to use the app. The app was a bit challenging to use. I received the truck on empty (documenting that the fuel gauge said 28 miles to empty), but the app continued to say there was a 1/4 of a tank of gas (in a 40 gallon tank, this is 10 gallons). Again, no one to ask questions, so I documented and took the truck. Upon my return, the app again told me to return the truck with 1/4 of a tank in one part and 1/16 of a tank in another part. I called customer service and got an unclear answer. I ultimately decided to return the truck with 40 miles to empty and documented that the fuel level was more than I started with. I would not rent here again.
Nichole PNothing that I can see the manager was very friendly and knowledgeable.he made the rental process easy.
GEORGE CThe gentleman was very nice
JODY GCharlie was awesome and so helpful in hitching up the car trailer I rented this past weekend. Will rent U-Haul's from Able Body again!
ALLISON GVery friendly and helpful
Jeffery SVery professional and courteous. Great customer service.
MICHAEL MThe truck was filthy when we picked it up. The cab was so gross and the back was not swept out. The radio didn't work either.
JOHN FIn and out service!!
Whitney Chave called multiple times regarding poor working condition of truck. have an open ticket for dispute and no one from the drop off location or uhaul has called me. It has been several days.
Lisa GI had a discrepancy I did call corporate. I spoke with an Ashley and customer service very satisfied overall the stands behind its word
brenda cgood customer service.
VANESSA BThank you Charlie for your patience and concern. He made the transaction stress free. Pick up and return was an ease.
TAKISHA BIt was great
SANDRA AWell run facility - great communication with the owner
BRADLEY FI was told I would be charged one thing and they drastically over charged my card
JANICA GCharlie was very pleasant and very informative to all of questions.
BILL SVery friendly and efficient
PAMELA FThe total Experience was Exceptional. The no fuss no hassle demeanor of the staff was a welcome to my stressful moving situation. Would definitely recommend and use again.
BRANDON WEasy return
JEFF MI BROUGHT THE TRUCK WITH MORE GAS THAN WHEN I GO IT THEY CHARGED ME 6 GALLONS $27.00,... STILL WAITING FOR MY REFUND
FABRICE BGreat service!!!!
DERRICK BGood service every time.
DAVID SDon't force change my reservation 4 times! Don't lie to me, so t allow your employees to yell at me or scream and yell at each other in front of me and other customers. Inspect and care about these places you allow to rent your trucks out and make sure they are not a run down crap shack that any average person would be scared to step foot into their property!
WILLIAM HNo one ever replied to me when I said the trailer would be dropped off after working hours No one was there when I arrived,no instructions as to where to drop off trailer ,gates locked. Terrible customer service
GUY VCustomer service was exceptional
SANITA AFast and efficient process!
DAVID SIn my opinion, nothing. The whole experience over there was pretty good.
Enzo PI was ripped off and charged for 2 days and a moving blanket and hand truck. This is obvious fraud!
Dimitrios KKeep up the oheyservice.
Clinton BEasy to rent on short notice. No improvements to suggest!
Laurem SI had a problem...but I call and it was taken care immediately...great company to work with..
RANDY BOnly giving it a 4 because starting out with only 1/8 a tank of gas isn't great, everything else was fine.
Aaron FGas tank wasn’t full or even on a quarter tank .
Morgan RNo problems easy to drop off truck
ladonna H