Customer Reviews for Abingdon Rent All
(U-Haul Neighborhood Dealer)

54 comentarios

27323 Lee Hwy   Abingdon, VA 24210

(276) 451-2185

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(276) 451-2185

27323 Lee Hwy
Abingdon, VA 24210

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Donald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Connor F. 
Clasificación:
5.0

My biggest suggestion is to definitely make it clear if a truck does NOT have a ramp. I rented a 10' truck to move my disabled daughter's things into storage while she is hospitalized. We had to move a hospital style bed and an electric wheelchair. Imagine my surprise when there was no ramp and we had picked up towards the end of the day, so I couldn't reach anyone to see about changing our rental, making this small move almost impossible.

Amy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise P. 
Clasificación:
5.0

El cliente no dejó un comentario.

janet A. 
Clasificación:
5.0

Caprice is AWESOME!! so helpful and understanding

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

Abingdon Rent-All is a most accommodating place to get U-Haul equipment!!

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica L. 
Clasificación:
5.0

Great staff. Very personable. Equipment was new and drove well

JONATHAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy A. 
Clasificación:
5.0

Great friendly customer service

Travis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy A. 
Clasificación:
5.0

Had a very positive experience. Will choose this location again. ¡Gracias!

Michael H. 
Clasificación:
4.0

More tow trailer options

Ebonny P. 
Clasificación:
5.0

Super quick and friendly service!

VIRGINIA A. 
Clasificación:
3.0

The trailer we were supposed to pick up had a flat. They gave us a different trailer that wasn't clean. It would have been better to just take some time and change the tire.

Sarah L. 
Clasificación:
5.0

The lady who helped me is phenomenal! Provides excellent customer service!

Eric M. 
Clasificación:
5.0

My reservation was not upheld. I was sent to 4 different locations. I talked with gentleman who checked and talked to Abingdon rentals. They were able to get me on the road with a truck and car hauler. I had reservations for a 15 ft truck and ended up with a 26ft truck. I would have extra space in the 16ft truck. Extra stress on top of extra gas for a larger truck.

TinaO S. 
Clasificación:
5.0

This is a very good uhaul dealer and we have rented trailers there before. They got me hooked up and on the road quickly.

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria T. 
Clasificación:
4.0

It was my first time learning how to use a u-haul but overall I had a good experience. I will definitely be using these again should I need to.

Sarah R. 
Clasificación:
5.0

The people there were friendly and helpful.

William R. 
Clasificación:
3.0

Closed on Saturday???

Henry M. 
Clasificación:
5.0

Personnel were very helpful

Bru B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
4.0

Checking in or out with the app is a problem!

Jeffrey H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia N. 
Clasificación:
5.0

Super nice people! Smooth operation to get equipment. Fast service.

Beverly T. 
Clasificación:
5.0

Always excellent customer service in Abingdon, very helpful staff members

Kevin R. 
Clasificación:
4.0

Easy to pick up and drive away. Friendly customer service person.

Donald B. 
Clasificación:
5.0

Nothing. It was streamlined and simple.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

Quick service and great people.

Keith M. 
Clasificación:
5.0

More staff

Herbert F. 
Clasificación:
4.0

This location made it clear in advance it would be a drop off via mobile phone. I was prepared, and the process was pretty easy.

Faith A. 
Clasificación:
4.0

Smooth and easy rental process and the truck was in good condition.

Donald B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susanna C. 
Clasificación:
3.0

All utility trailers should have a dolly in the tongue. Sometimes a customer will need use of the towing vehicle during loading of trailer. If the tongue is placed on the ground it is near impossible to lift onto a hitch. A Dolly would make it simple

JOHNDAVID F. 
Clasificación:
3.0

The vehicle had mud in the floorboard. No 26 foot truck was locatable despite calling daily for a week Website does not explain confirmation of request versus the typical use of confirmation.

Robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen R. 
Clasificación:
5.0

Uhaul has shown to me they overbook reservations and then scramble to fill trucks with customers. I made a reservation at a site in Christiansburg for a certain time/date 6 weeks in advance to only learn 2 days prior that my 15 foot truck was unavailable. Although I was then allocated to Abingdon 100 miles away for pickup and drop-off with concession, the convenience factor was out the toilet. The Abingdon site was superb but the corporate management of vehicles is way below par and I will never rent from nor recommend UHaul again.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason N. 
Clasificación:
5.0

Excellent customer service

Molly S. 
Clasificación:
3.0

This wasn't the first location where we booked the reservation. The FIRST location was not helpful at all. And basically told us good luck when they said they didn't have a truck available 4 days after I made the reservation

Channing T. 
Clasificación:
5.0

I had originally reserved the truck in my hometown of Damascus. I confirmed the reservation four days before our start date and was told all was good to go. But all was not good to go, for when I showed up on the morning of the fourteenth, I was told that there was no truck for me, and I would need to call the Abingdon office for one. Thankfully Abingdon had one and I was able to be on my way with only a hour and a half delay. I was told by the Abingdon office that Uhaul doesn't guarantee the pick up location. Then why make a reservation? And why is there no phone call, email, or text to say what the deal is? With all of the sign up work and tracking of vehicles, why couldn't I get a simple communique stating I need to go somewhere else? Instead, I show up at the right place at the right time, and I got nothing.

John D. 
No se han enviado comentarios para esta ubicación.

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