Customer Reviews for ABC Self Storage
(Distribuidor de U-Haul del vecindario)

1,410 comentarios

12 Ossie Rd   East Middlebury, VT 05740
(Rt 7 & 116)

(802) 388-4592

Horarios de la ubicación

  • Lunes:
    9 a. m. - 1 p. m. / 2 p. m. - 2 p. m.
  • Martes:
    Cerrado
  • Miércoles - Jueves:
    9 a. m. - 1 p. m. / 2 p. m. - 2 p. m.
  • Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 1 p. m. / 2 p. m. - 2 p. m.
  • Domingo:
    11 a. m. - 1 p. m. / 2 p. m. - 3 p. m.
Horario especial
  • 5/28/2022: 8:00 a. m. - 5:00 p. m.
  • 5/30/2022: 9:00 a. m. - 11:00 a. m.
  • 5/31/2022: 8:30 a. m. - 10:45 a. m.
  • 6/18/2022: 8:30 a. m. - 1:00 p. m.

Servicios en esta ubicación:

Contáctanos

(802) 388-4592

12 Ossie Rd
East Middlebury, VT 05740
(Rt 7 & 116)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes:
    9 a. m. - 1 p. m. / 2 p. m. - 2 p. m.
  • Martes:
    Cerrado
  • Miércoles - Jueves:
    9 a. m. - 1 p. m. / 2 p. m. - 2 p. m.
  • Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 1 p. m. / 2 p. m. - 2 p. m.
  • Domingo:
    11 a. m. - 1 p. m. / 2 p. m. - 3 p. m.
Horario especial
  • 5/28/2022: 8:00 a. m. - 5:00 p. m.
  • 5/30/2022: 9:00 a. m. - 11:00 a. m.
  • 5/31/2022: 8:30 a. m. - 10:45 a. m.
  • 6/18/2022: 8:30 a. m. - 1:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
5.0

Brad does a great job! Trailer is in great shape

Tim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Stephen L. 
Clasificación:
5.0

He was professional and efficient.

James W. 
Clasificación:
5.0

The manager was very helpful and efficient. He found several burnt fuses and helped repair them to get the trailer lights all working safely. He explained everything well.

ray R. 
Clasificación:
4.0

Friendly service and accessible location. Have rented here several times. No complaints.

Neal D. 
Clasificación:
5.0

Though I created an account and spoke several times to the dealer to arrange for early pick up...there was no reservation registered in the app and reaching a person on the helpline takes over 30 min.

Paul C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antoine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLETCHER M. 
Clasificación:
5.0

Good as is

Charles L. 
Clasificación:
5.0

Nothing needs to change as Brad is very good.

warren R. 
Clasificación:
5.0

El cliente no dejó un comentario.

diana N. 
Clasificación:
2.0

Dirty windshield, pet hair all over driver seat, vehicle number not on the vehicle and had to call to find the one I was supposed to take. Internet is required for all aspects of the rental. There is little to NO internet service at this address!!! Very frustrating to say the least. Also 3 hours late to return vehicle due to an accident on rt 89. CHARGED $80 FOR THIS. Unbelievable.

Karen W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marisa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

We were given a new 15 foot truck that rode and handled great. I actually enjoyed driving it.

william N. 
Clasificación:
5.0

The staff member (I assume the owner) was a really nice guy. He was efficient and knowledgeable. I completely recommend him. If I had to have one complaint it would be that he did not caution me about being charged an after hours drop off fee of $20.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

Wonderful customer service. Thank you!

lesley W. 
Clasificación:
5.0

Very professional service, owner was very trustworthy.

Steve E. 
Clasificación:
5.0

I highly recommend renting from this location. Employee was very helpful, professional and sought to make sure I was taken care off.

Micah W. 
Clasificación:
2.0

Location was rundown, but staff was pleasant and helpful. Getting to the location was a hassle and added an extra 2 hours to our move.

rebecca A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
3.0

The location has weak cellular service making it difficult to move through the multiple-step process of verifying to rent and then return the vehicle. The average rating is for the U-Haul process and not as much the location. The location was clean, easily accessible, and available to clarify when I called the next day. The people that work there are local and are aware of the needs/strengths of the town and its community members.

Isabel G. 
Clasificación:
1.0

The online check-in system is a mess. There is very little service at this location and the wifi is not very strong. The online system requires an unnecessary amount of checks. The mortgage on my house did not require so much verification. It also takes forever. 45 minutes of our 4 hour rental were spent trying to get the keys. It was frustrating and unnecessary. You have a credit card on file to protect you against damages. I don't know why we had to wait for you to call two different people before we could be approved. The rental period should not start until the keys are provided. I will not be using this location again. I may never use UHaul again.

Sam A. 
Clasificación:
5.0

The man behind the counter was very friendly and helpful

SHEILA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

The proprietor of ABC Self-Storage was immensely helpful! He even came out and changed the rearview mirrors for me -- without being asked! First rate!

Lawrence J. 
Clasificación:
5.0

Your site is not showing up on uhaul site for booking agents. We knew you were there call company ask why they don't promote you. They were going to send us to Rutland for drop off and we live 10 miles from you. Get uhaul to put you as available

Leslie S. 
Clasificación:
5.0

Great experience. The agent was very helpful and made sure I had just the right equipment for my move.

Gary N. 
Clasificación:
5.0

Great experience in all regards

Wendy B. 
Clasificación:
5.0

The UHaul rental web site was confusing - which equipment is available and which location is renting trucks. For example initially Brandon VT was available as a neighborhood rental place, but then it changed ;ocation to Bomoseen VT, without me changing anything. Is there a location in Brandon? (it would have been very convenient for me)

Wolfgang Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob C. 
Clasificación:
4.0

Cell service was horrible and it took nearly an hour to check in because of that. The photos had difficulty uploading and the webpage kept freezing due to internet connectivity issues. It took nearly 30 minutes to return the van due to the same issue.

Harley F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom S. 
Clasificación:
5.0

I just rented an appliance dolly. No way to improve on the service!

tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
3.0

Not happy with renting and getting a confirmation for Burlington Vt and having to get relocated 45 minutes south!

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULCOLEMAN E. 
Clasificación:
2.0

Told us we better not be late for drop off but wasn't there when we went. Kind of a joke. Truck was fine though

Keion C. 
Clasificación:
3.0

?

Ralph B. 
Clasificación:
5.0

First time using 24/7 access. Owner was very helpful guiding me to the mobile app and helping make the process very smooth.

Miguel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
5.0

Very friendly and work with us. Thank you

Debbie G. 
Clasificación:
4.0

Good friendly service.

Rebecca J. 
Clasificación:
5.0

As I said above, simplify the whole process and require much less online participation.

ROBERT B. 
Clasificación:
5.0

Very engaging and pleasant

Rocco C. 
Clasificación:
5.0

The owner was extremely helpful and efficient. Location was convenient to town and also close to gas station and parking for tractor-trailer if that is needed.

Kristina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth N. 
Clasificación:
5.0

Great service as usual, thanks!

Eli M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
4.0

The milage had been way underestimated so we owed 30+ dollars. Not a huge deal, but Simone should recalculated estimated distances to avoid surprises.

Gwyneth B. 
Clasificación:
3.0

Sign telling whether to use the keybox or leave key in truck (online report did not say). Also, why closed on a weekday?

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen T. 
Clasificación:
4.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

carolyn V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA W. 
Clasificación:
5.0

Great Experience. Got my job completed is good order thanks to ABC Storage.

Mark E. 
Clasificación:
5.0

Customer service was excellent

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amelia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleanor G. 
Clasificación:
5.0

Brad was amazing. He was so kind and efficient from the time we loaded our unit, to the time we moved out. As we unpacked our items, we realized that they were all in wonderful shape, even after a year and half in his facility. Brad has our trucks ready on time, they were clean, check in and check out was fast, we had plenty of space to load and unload. Because of Brad our move was easy and joyous. Thank you!!!

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy O. 
Clasificación:
3.0

There was no one available to help us. It was also very frustrating that our only available pick up location required us to drive two hours out of our way

Braeden H. 
Clasificación:
4.0

El cliente no dejó un comentario.

NICHOLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
4.0

Download all your docs from home prior to picking up your vehicle. Then all you'll need is key code (if picking up when office is closed) to get on your way.

Tena E. 
Clasificación:
5.0

Great service as always, second time repeat renter and has been awesome each time.

Angela P. 
Clasificación:
5.0

Caveat: as long as they know there's no to poor cell service I would recommend it. Otherwise, experience was as good as it gets!

Wayne A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D. 
Clasificación:
5.0

The best u haul location I have been too. Very friendly, helpful and forthcoming. Equipment superbly Maintained. wish all uhaul locations were like that.

Florian O. 
Clasificación:
3.0

El cliente no dejó un comentario.

CLAYTON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

As always, OUTSTANDING

STEVEN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hunter K. 
Clasificación:
5.0

Brad is super helpful!

Gabriela A. 
Clasificación:
5.0

Can see the reason why he rates in the Top 100 👍

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian J. 
Clasificación:
3.0

He called and asked my husband to pick up early 1 day because he had a personal thing then had the nerve to charge us an extra day. My husband paid the extra day because he didn't want a confrontation. Bad business.

Jody H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan F. 
Clasificación:
5.0

Brad Jenne's set-up has always been spot on for our business. We have rented over 100 u-hauls and have never been disappointed. A truly great asset to our business!

Holmes J. 
Clasificación:
5.0

El cliente no dejó un comentario.

john B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dexter l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie R.  |  Overall Experience 
Clasificación:
5.0

Very convenient and easy to use.

andrew b.  |  Overall Experience 
Clasificación:
4.0

When I moved to Middlebury, I found that I hadn't downsized enogh. The staff we great in informing me of options, providing internet access, and help with a padlock. Good people to work with.

DAVID D.  |  Overall Experience 
Clasificación:
5.0

I would highly recommend ABC self storage. Their units are clean, nicely taken care of, safe, and well-maintained. When I needed help, they were at the ready at all times. I very much enjoyed them.

KANDICE H.  |  Overall Experience 
Clasificación:
5.0

Great service

MICHELLE D.  |  Overall Experience 
Clasificación:
5.0

Easy to work with and very friendly.

linda g.  |  Overall Experience 
Clasificación:
5.0

Very clean and friendly place. That's all one needs when going through a transition! It helped me tremendously! Good luck!

ana m.  |  Overall Experience 
Clasificación:
4.0

Very professional

DAVID L.  |  Overall Experience 
Clasificación:
5.0

The unit was perfect for our needs; the staff is exceptional, they were really helpful and provided us with some great tips; highly recommend!

MARVin V.  |  Overall Experience 
Clasificación:
5.0

When I had a problem with my lock, the staff person was extremely helpful and resolved the problem for me. I had no other problems.

SCOTT H.  |  Overall Experience 
Clasificación:
4.0

Very satisfied with facility and management

Privacy R.  |  First Impressions 
Clasificación:
5.0

Complex is very clean. I like that we chose our own code for the keypad, which means a record of who gains access when.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Everything was fine

ELIZABETH D.  |  First Impressions 
Clasificación:
5.0

Very friendly and accommodating service. Am pleased with the experience!!

JOHN P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba