Customer did not leave a comment.Todd G.
Customer Reviews for ABC Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David R.
Ensure that equipments tires are inflated. Had to pump tire twice. Have pics to show the condition of the tire. Gina was lovely though.LANAY A.
Customer did not leave a comment.MarkLeonard D.
Customer did not leave a comment.Clerissa M.
Nice customer service.Stanley S.
Friendly ,and great customer serviceRANDY V.
Service was a little slow but the owner/manager was reasonable and great to work with. Good availability of trucks.ZACHARY B.
Smooth experience from start to finish! Will definitely use this location for all my needs.Marcellus L.
Customer did not leave a comment.KAREN W.
The place was not organized. Person servicing me hadn't a clue as what to do or at a very minimum, know something. The trucks fuel was empty. Was told " just get some gas and bring it back the same". Was not comfortable to use this service but was up against the wall....I had to.Louis T.
Customer did not leave a comment.Rozanne Z.
Totally impressed with the service.STANLEY S.
explain the linkKASSANDRA V.
Customer did not leave a comment.Dave D.
nothing to say about where I picked up the truck - my issue is with the drop-off locationDaniel C.
My original reservation was canceled at the last minute - I had reserved for pickup in Belmont, 10 mins from my house. I called Uhaul two days before to see if I could move my pickup up 1 day and they informed me that the trailer was not going to be available in Belmont at all (not on my reservation day or a day early) and they would reimburse me $50 for the inconvenience. I had to drive 50 miles to Benecia to pick up the trailer. I gave the high scores above for the Benecia facility - but would have given very low scores for Uhaul overall. I would like my $50 credit firstname.lastname@example.orgDavid D.
Customer did not leave a comment.THOMAS ROBERT P.
Customer did not leave a comment.MARK M.
William is AMAZING! I've never had an experience like I have at Uhaul with William. Very attentive, professional and funny. After a stressful move situation where nothing seemed to go right, William made up for it all! Thanks William!!TABITHA S.
Major issues with billing and availability person who helped us blamed Uhaul for the issues for truck being moved last minute and no dolly being availableSTEVEN D.
William was friendly, prompt and explained our options clearly. Couldn't ask for more. I highly recommend the Benicia location.DONNA A.
It was a new building, and business was new. Had a hard time finding the building. The battery in the truck was dead, I had to jump-start the truck when I wanted to use it after parking it. I have to imagine it would have been noticed before I received it.DANIEL H.
William, the owner is a very friendly, accommodating and easy going guy that takes good care of you. I appreciate his service and I'll be definitely coming back to him or recommending his business.Michelle D.
Customer did not leave a comment.Hilda C.
Customer did not leave a comment.WILLIE S.
Customer did not leave a comment.Tsz L.
The van was in perfect condition. The manager was extremely helpful made everything sooo easy. This was the best rental anything expirience I have ever hadMICHAEL H.