Customer Reviews for AB&C Mini Storage
(Distribuidor de U-Haul del vecindario)

338 comentarios

901 E Morton   Jacksonville, IL 62650

(217) 243-2710

Location Hours

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(217) 243-2710

901 E Morton
Jacksonville, IL 62650

Services at this Location:

Location Hours

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

micheal H. 
Clasificación:
5.0

Sherry is a breath of fresh air. Always going out of her way to help us out, and insure everything is perfect. Letting us know of all the benefits available to us. If you need storage for anything. If you go somewhere else you are making a mistake. The facility is alway clean. And Sherry is always there to help out any way she can. Security is paramount and we have never had to worry about out things. I recommend her place to anyone looking to store anything. If you are looking for a clean, well ran, secure place this is the one..

Auction - John J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauralee C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredda D. 
Clasificación:
5.0

As long as you go in person!

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUYLAIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sue G. 
Clasificación:
5.0

Staff very friendly and helpful.

Karen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane M. 
Clasificación:
5.0

There are no improvements needed. I was super impressed. I had to call for help miltiple times, and each time I received quality customer service each and everytime.

Amber T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon J. 
Clasificación:
3.0

The woman that was working there could've been nicer. She seemed like she didn't care if we got a truck or not. She was almost kind of grouchy.

Rhonda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly H. 
Clasificación:
2.0

At first we had great service didnt have a problem picking up uhual. Then when we went to return it we still did good. But because no one told you about the minutes we were charged for a extra day because we had it a extra 15ish mins. So me and my mom went out there to get it fixed because they tried to charge me close to $300 for this uhaul. Well the women behind the counter helped to fix the problem. But as I checked my bank account on 1-8-2021 not only did they take out the original price on the original contract but they also took out the extra day and took out the new amount that they charged me. So now my bank account is so far negative $251.82 that not only will I not have a check but I'm gonna get slapped with a $30 surcharge for being negative!

Joshua B. 
Clasificación:
3.0

All good! Got an immediate call back when I called to ask where to drop it off in the lot.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

matheu B. 
Clasificación:
5.0

very satisfied.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRESSMAN G. 
Clasificación:
5.0

Would prefer if the location wore masks. Otherwise, they were friendly and very helpful.

TRESSMAN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aubrey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Camella B. 
Clasificación:
5.0

The staff was super nice and always helpful. We had a wonderful experience with ABC storage. We had storage there since 2014 until now and David and I want to thank you for being there and having reasonable prices. If we ever need storage again we would come back . Thank you . Klinebough

William K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim C. 
Clasificación:
4.0

Everything was what it was supposed to be. No issues whatsoever. Great people to work with.

Steve H. 
Clasificación:
5.0

El cliente no dejó un comentario.

kaleb R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Camella B. 
Clasificación:
3.0

Truck was VERY low on oil - below the fill line. (Renter is airline mechanic who checks the fluid levels of everything he rents/drives.) Key was not ready in contact-less payment door thing; we had to see a person. Truck was ready and easily found; staff were very nice.

Merle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linwood B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Buell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gentz F. 
Clasificación:
5.0

Excellent customer service from mike. Was extremely polite very friendly and easy to talk to.

jaydison C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark N. 
Clasificación:
5.0

They were on top of everything

Jeffrey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

henry C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Zina W. 
Clasificación:
5.0

The lady that got me all taken care of was real nice and professional!! The truck had a slit in top I covered with some tape due to rain but it just kept falling of so I gave up! Other than that great person to work with! I thank you if I could remember her name

Franklin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debbie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

People were very friendly and helpful. The staff made sure that the experience was positive.

Lynn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
3.0

We had no idea that this location would be closed and no one to assist with helping to unhitch the trailer.

thomas C. 
Clasificación:
5.0

The locations that I picked Up and dropped off the 15 foot truck were very nice. There were 2 U-haul locations available in my town, however; neither had the truck I needed and I was not notified of this until the day before I left. I had to find someone to drop me off 30 miles away at a pick up site. I did not have time to look for alternative competing businesses with such short notice. I was compensated the additional mileage to travel and atleast the truck size I needed was available.

Mary B. 
Clasificación:
5.0

I rented through a 3rd party servicer and he was very knowledgeable and friendly!! Would definitely recommend when someone asks where to rent a truck.

Michele S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M. 
Clasificación:
5.0

Nicest, most helpful people!

LISA G. 
Clasificación:
4.0

I was charged an additional $21 after I settled at $192.90. I refueled the truck back at 3/4 as I was asked to do, returned the truck that evening and no one lets me know that they charged my card again.

Michelle F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi B. 
Clasificación:
1.0

There was cockroaches in the back of the uhaul

tiffany I. 
Clasificación:
5.0

El cliente no dejó un comentario.

HELEN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana E. 
Clasificación:
5.0

AB and C storage employees are awesome. They are very kind and helpful. I definitely recommend them for all your moving and storage needs Thank you all so much !!! J. Willrett

Janet W. 
Clasificación:
3.0

I will never use Uhaul again. I was charged for gas replacement and cleaning. I topped the gas tank off right before I dropped the Uhaul off. We also cleaned the whole truck out right after emptying our last load. I am just amazed that you get away with this kind of service actually. Very, very disappointed and angry. You are stealing money!!! I was advised to call the BBB so no one else would be taken advantage of....what do you think?

Mekayln P. 
Clasificación:
5.0

Put a jack on the trailers. One person cannot pick it up and hook it up to a vehicle if they have anything in it. My husband and I had to use logs as levers to get the trailer back on the truck.

John J R. 
Clasificación:
4.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Craig P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
4.0

I wish the speed limit on the trailer wasn't 55mph. It added 30 minutes to the drive.

Judah R. 
Clasificación:
5.0

Only problem I had was getting on web site too notify I had returned the vehicle after hours,,,

Rick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffiny C. 
Clasificación:
5.0

Customer service is very good, answered , all questions I had ,

Dorothy T. 
Clasificación:
5.0

The truck was clean, but the paint was very scratched, there were dents on the side and the bumper, and it looked like it had been ill-used. The people at AB&C Storage were very friendly and gave great service.

Scott E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabby T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brad F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

Very friendly staff and they were able to accommodate my needs quickly. Thank you!!

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
4.0

Rented the large cargo trailer. Tongue of the trailer was sitting on the ground and so heavy that we could not lift it to place on the truck hitch. We had to get help from an employee of the business next door. This also caused a problem when unhooking the trailer when it was returned. These trailers definetly need tongue jacks attached.

Becky F. 
Clasificación:
5.0

Very helpful !

Nancy W. 
Clasificación:
5.0

The gas was short 1/8 of a tank. Originally I was going to just have them charge me for the difference, but the Uhaul calculation was $55, which is absolutely ridiculous!

Rachel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gale C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy B. 
Clasificación:
4.0

Great customer service by Jim

DUANE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

fred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam R. 
Clasificación:
5.0

We didn't use the car dolly we rented and returned it shortly after we rented it.

Terry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John I. 
Clasificación:
5.0

process went smoothly

James V. 
Clasificación:
3.0

Every thing went very smooth. Very helpful and accommodating.

Ralph T. 
Clasificación:
5.0

Staff was friendly and very helpful! I've had other u-haul experiences from other dealers and they weren't nearly as smooth as this one was. Will recommend AB&C for u-haul rental.

Melissa N. 
Clasificación:
5.0

While the location where I picked up the trailer did not know it needed new wheel bearings, your staff at the 800 number went above and beyond to see that our problem was repaired and our journey was not delayed. they arranged to have the trailer picked up and hauled to your repair center so that it was ready the next morning. Nicole and her supervisor were very helpful.

Gerald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose S. 
Clasificación:
5.0

It would be nice if they included a pack of blankets for a long haul. Truck performed well and had no issues.

Ronald K. 
Clasificación:
4.0

I found my experience with this storage company to be above average. Everything was fine. I had no problems at all.

Nancy M.  |  Overall Experience 
Clasificación:
5.0

Very well run no problems would recommend to anyone

jason l.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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