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Felt like I was dealing w/Third Nation company til I met w/$th Ave Escondido rep, who was professional and knew his business. The next time I need a truck it will be from 4th Ave Escondido UHAUL.
I wish every location was as friendly as this location. Awesome customer service.
The gentleman was super nice
Henery was great, after having some car trouble he got me checked out
The Office manager was very helpful and friendly.
Let the customer know to fill out the info online before dropping off the keys.
Two of the furniture pads reeked of urine smell, so clearly they were not checked before being repackaged for use.
Awesome service and assistance. Made the entire process easy and smooth! Thanks for the help!
Have personnel at the location to assist with the checkout and checkin
Have inventory of equipment spread out evenly do one doesn't have to drive long distance to pick up. I had to drive 70 miles to get what I needed.
Henry's customer service is exceptional. On both pickup and delivery he ensured my needs were met. Additionally advising me to call if I have any issues.
Not a thing, associate was super personable.
My Day rental For a car carrier was reserved with a reservation number in hand, however it was not actually reserved. When I arrived at the 4th St location to pick up I was told U Hall had not designated at pick up spot. Henry was very helpful and worked it out with another renter to pick the next day. Thank you Henry for making it all work out.
Always a pleseant fellow to work with and drop off
Henry was extremely helpful in resolving my dilemma with return time.
Henry was great
Henry was very friendly and assisted us in getting the equipment we needed. We are extremely appreciative for all of the help he provided.
Second time i've rented from ABA Recovery Service location and both times Henry has exceed my expectations of excellent customer service. Will definately refer friends and family to this location!
Top notch uhaul location. Quick in and out!
Great Service!
They are quick and professional. Always have had a good experience!
It was a good experience, just make sure people know there is a fee if brought back after hours and not self checked. I'm satisfied.
Henry is the best! Never had a positive experience with U-Haul until today. Thanks Henry.
We were coming from Northern California and hit a little traffic and were running late. The man at this location (I can't remember his name) was very understanding, extremely friendly and very thorough. I highly recommend this place.
I had a pleasant experience on the easiness of vehicle pickup and return for this location.
Great experience. No improvement needed. I'll be back.
Nothing really this location had what I needed I rented it. Customer service was good answered my questions didn't try selling me on things I wouldn't need. So nothing to improve I guess.
Henry was very helpful and very honest about everything and how the charging process worked. Very thorough in his job. Great job man will rent again from him if I ever need a uhaul
The associate at the location was professional and very polite.
Friendly staff. Excellent experience.
This location was superb. When we pulled up he had the trailer out ready to go. They made this rental the easiest I have ever had.
Fast and efficient Thank you
The guy who guide us he was very nice and friendly. I like how he communicate with people.
Great customer service Thanks I will be back
Henry was amazing to deal with!! We had a couple changes and had to extend and change and he was prompt, kind, and extremely efficient!! This location was the best UHaul rental experience ever.
This was not the original place to drop off the truck I had to go 40 miles away to drop the truck... I was not expecting this last minute change. After everything was confirmed to drop off the within 6 miles from my new place.
Excellent customer service
No refund is Not fair for Gas refilled more than the amount of picking up by customer.
Great experience all the way around. And Henry Ledesma was a pleasure to work with.
Great attitude and VERY helpful and accommodating.
Convenient location for Escondido residents
Nothing! Best customer service!!! Thank you!
Location was only for drop off after hours.
The truck was dirty in the back, hadn't been swept out. Some screws and plant debris.
Excellent service from the moment i arrived i was greeted by Henry, explained the process and transation went smoothly. After returning the truck all went well and simply left with a great experience and great pricing for my needs and budget.
I had a very nice rental experience. The agent was extremely nice and helpful. I will be back.
Sunday self check in was difficult. I would rather have an employee help me!
Excellent customer service. Thank You
Rates are confusing and different at every location.drop off point was different than requested on my invoice and gas station drop off points are cluttered and hard to maneuver in
Make sure equipment is available at location the reservation says it is. HENRY helped get my trailer to Escondido for me to pick up. He is a great customer service representative for u-haul. Many thanks to him.
Mr. Henry Ledesma was very helpful and customer-oriented.
Had some problems with the app but the staff was very helpful and got me on my way.
Great service! Thanks for all your help!
Customer service was excellent. Equipment was clean. Highly recommend. Will be using this location for my future equipment rental needs.
Great drop off experience! In an out in no time and the staff was very friendly.
Henry gave me the very best truck rental experience I could have asked for. Very professional. He's very service oriented and friendly. Seemed like he really cared. I have rented trucks from every company and this was the best expierence I have ever had. I'll be back. Tony M
Super easy fast and friendly
V3ry good job
Great, clean, easy in and out great operation. thank you, Adam Orrantia
Great customer service and friendly service. Worked with me to accommodate my needs would use again.
Everything was quick and easy and Henry Ledesma was professional and cheerful. It was a pleasant experience. Great service.
