Customer Reviews for Aarrow Way Storage LLC
(Distribuidor de U-Haul del vecindario)

124 comentarios

913 N Hayford Rd   Airway Heights, WA 99001

(509) 465-3647

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(509) 465-3647

913 N Hayford Rd
Airway Heights, WA 99001

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing to improve. All was good

ROBERT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

Steve and Branden where very helpful and knowledgeable.

Julie M. 
Clasificación:
4.0

All contact quick and easy. Customer support great.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SILVIA L. 
Clasificación:
5.0

i got there like 5 minutes pf closimg amd the wprker guy was very accomodating..so please thank h again for me

Deborah G. 
Clasificación:
4.0

Service was great I was in and out quick I'll be back

JESSE M. 
Clasificación:
5.0

I really appreciate Aaroway Storage for a few reasons! My storage unit was well priced and clean. The security system is top notch. The service is friendly. I have rented trucks and trailers for multiple purposes. I have made reservations online and in person. My payments for storage have auto debited. When I changed my Banking information but forgot to update the system my payment was late. They phoned and spoke to me in a way which made me feel like a valuable customer. I highly recommend this location!!!

Diana C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MARY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

LINDSAY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH D. 
Clasificación:
5.0

Very friendly it made the move a bit less stressful. Thank you Steve.

SHERRY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad C. 
Clasificación:
5.0

I gave you a 16th tank of gas extra upon drop off and returned only an hour late not a day which you gave me anyhow. However you still charged me $5.00 for going over mileage when I did not go any extra miles then what I absolutely needed to go. Yet you had me go to Walla Walla (+60 miles out of my way to get the truck.) You did give me an extra day and mileage that did not make it by $5.00. I still had to pay for the gas for that extra mileage. I did not complain but you still wanted your $5.00. NICE Business model.

Duquesne E. 
Clasificación:
5.0

Please be more informative on the verification link to return the Uhaul. Originally it said to go online to verify return what it doesn't say and should is to do it while still at the location before returning the key. I got home went to verify and it required me to be at the location. Too late ?! I called the manager and he was very kind so it worked out..

JAMIE M. 
Clasificación:
5.0

The crew was friendly great and helped me get my 53 plymouth towed home. Keep up the good services gentleman

Tony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE S. N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bret M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS A. 
Clasificación:
3.0

The mileage was over by one mile. The drop off location charged $.40 to my credit card. I found this to be a trivial charge and they should have let the $.40 go rather than make the charge.

KAREN V. 
Clasificación:
5.0

Great customer service!

Tammy G. 
Clasificación:
1.0

your guy steve was cussing and screaming at me, called me a "fucking liar". You probably shouldnt do business with that guy

Damon S. 
Clasificación:
5.0

Super great service, over and beyond to make sure i was taken care of. Highly recommend. Thank you

MICHAEL P. 
Clasificación:
5.0

Very nice staff easy to work with and I always felt secure having my stuff there. I would highly recommend it to any one looking for a storage unit

Michael P.  |  Overall Experience 
Clasificación:
4.0

Poor online booking process, need to be able to contact local venders by phone. Speaking to a person made the 45 min phone call to the out of state rep a five min booking

RICHARD G. 
Clasificación:
5.0

Great friendly and professional service

Steven B. 
Clasificación:
5.0

everything was perfect. attendants were quick and helpful.

Marc G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

Brandon was very nice.. He had very good customer repour. And was very Quick and Efficient in getting us hooked up and on our way.

Jeffrey B. 
Clasificación:
5.0

cheaper lol

Cecil V. 
Clasificación:
5.0

Very fast and friendly service.

PATRICK DANIEL K. 
Clasificación:
4.0

El cliente no dejó un comentario.

LINDSAY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL EARL G. 
Clasificación:
5.0

Fast. Person is nice. Clean. Would do it again! Thank u very much

Ryan W. 
Clasificación:
1.0

first I was not told to stay until I received a text and email of my contract before leaving the propertysome one put the wrong mileage on contract i dove 35.7 miles and was charged 117,7 we were told there was nothing this person could do about it and nothing we could do about it. I have never been so rudely treated. it was oh well should have checked my contract before i left the property.That doesn't sound like an honest run business to me.truck had empty drink bottles in it and sun flower seeds all over the seat at least we returned it cleaner and with extra gas NEVER USING THIS LOCATION AGAIN

Gabriel G. 
Clasificación:
5.0

great job thank you

CLAUDIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Extraordinario servicio al cliente

Jason J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex u.  |  Overall Experience 
Clasificación:
3.0

No cellphone internet to complete drop off after hours and poor lighting at night

Robin D. 
Clasificación:
5.0

Fast service, helpful staff,

THERESA ELIZABET S. 
Clasificación:
4.0

Keep up the good work.

JOSHUA B. 
Clasificación:
5.0

Friendly and courteous staff. Would highly recommend this location!!

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meaghan J. 
Clasificación:
5.0

All was good, best service

JOHN H. 
Clasificación:
5.0

A great experience in all respects! I will be doing business here again.

Mike N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT M. 
Clasificación:
5.0

Very easy process. Staff is also very helpful.

WILLIAM B. 
Clasificación:
5.0

This location was awsome, Steve went the extra mile to make sure we were taken care of. I will use this location from now on .

ANDREW F. 
Clasificación:
5.0

everything was great! great truck, convenient, quick n easy n price wasn't bad. there was just a little gravel in truck bed i didn't notice until i started to load furniture for my move. just a 10 min delay to sweep it out. young man who rented me the vehicle was courteous and informative. will definitely use em again!

PATRICK JOHN B. 
Clasificación:
5.0

None everything is excellent

Mercy N. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

Very pleasant experience.

Larry B. 
Clasificación:
5.0

Great people on both ends of my journey

Darrell D. 
Clasificación:
5.0

Customer service is great.

DAVID JOSEPH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob O. 
Clasificación:
5.0

Easy !

DEVON MICHELE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA DELANE C. 
Clasificación:
5.0

Great facility. Enjoyed meeting Steve and speaking with his son Brendon. Both were helpful. The trailer was beautiful and perfect.

RONALD N. 
Clasificación:
5.0

It's good the way it is.

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIAN WAYNE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD ANDREW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIAN WAYNE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Odjakni J. 
Clasificación:
5.0

Very quick drop off!

Justin G. 
Clasificación:
3.0

This is the 2nd time I have attempted to use the U-Haul app but it has failed to complete the transaction. Both times I have had to go through the counter for service. This last time it would not complete the transaction due to it not being able to find my location.

BRETT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE E. 
Clasificación:
5.0

Exemplary customer service! Highly recommend this location!

CHRISTOPHER C. 
Clasificación:
1.0

We were charged an additional $829 for overage miles. According to Uhaul, it was recorded that we traveled 2500 miles in 3 days, when in actuality we only traveled 489 total the whole time we had the truck. We are VERY upset with Uhaul, and will never use them again.

Doug B. 
Clasificación:
5.0

Excellent customer service ??

Raylene L. 
Clasificación:
5.0

They were very accommodating, helpful, and made sure everything was good to go. We rented a storage unit from them, and they made sure it was clean and gave us a free lock with the great price of the storage.

Jacob B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MELISSA B. 
Clasificación:
2.0

This was not my preferred location, and 7 miles' bike ride from my home. My preferred location was 1 block away. The manager at this location expressed little sympathy. Spokane office COULD HAVE taken the truck a few more miles down the road. I spent twice what Penske offered me, hoping for the convenience of my preferred location. It was a disapppintment.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
5.0

Not much great service. Steve is awesome.

Stephen B. 
Clasificación:
5.0

Absolutely nothing. This was the best interaction with U-Haul that I have ever had. This office manager knows what customer service is all about. Customer service sells and is at the heart of return business.

JIMMY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES LEE G. 
Clasificación:
5.0

Great service

PHYLLISS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANEE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

Just keep up the great work you guys...

Luenta H. 
Clasificación:
5.0

Our pick up location got moved 2 times after the original reservation was confirmed. We were happy that a trailer was located but it was a little inconvenient.

Sydni W. 
Clasificación:
4.0

Ramp wasn't swept - other than that all good.

Leslie C. 
Clasificación:
4.0

I don't have a complaint at all with this location. My complaint is that I reserved a trailer online to be picked up in Moscow Idaho and I had to pick it up in Airway Heights. If the reservation wasn't going to work they should have said it when I made the reservation.

Brian E. 
Clasificación:
5.0

Very helpful employees this was the second location that I went to and the first one I went to had probably around 60 different trucks at the place and I was told that I had to make reservations because they said the trucks go out faster then they come in which seemed a little untruthful and had explained my situation and asked for a quote and gave me a outrageous amount. But at the airwayhieght

kelly V. 
No se han enviado comentarios para esta ubicación.

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